On February 14 I ordered a security camera on Ebay. I read the description several times before placing my order and I should have followed my gut instincts when I saw the seller had a 98% positive feedback but I decided to give him the benefit of the doubt. I purchased the camera for $26.77
I received the security camera on February 21. I attempted to sync the camera to my cellphone numerous times and finally looked at the FAQs when the camera refused to link with my phone app. I discovered that the camera was a Chinese version and will only function in Mainland China.
I returned to Ebay to re-read the sellers description to see if I had possibly missed anything. When I clicked on the item I purchased, it was the same camera with a price of $53.53.
I contacted seller and indicated that the camera did not work and requested a full refund and that he NOT charge the 20% restocking fee that was listed on his return policy due to the fact that he did not describe the camera as not being functional outside of China.
Seller was extremely rude and condescending when I asked him what the restocking amount would be (I wanted to make sure IF I HAD to pay a restocking fee that he was not charging me based on the new listed price of $53.53. He advised me that most computers had a calculator but my refund would be $21.00 After I filed a formal request for return, seller agreed to refund my money and said that since I had lied about why I wanted my money back (that the camera did not work) that now my refund would only be $17 because he was now charging me for restocking fee AND postage.
When I advised seller that I was going to involve Ebay in this dispute, he sent me numerous taunting messages.
If you google his name Aaron Luman OR his business VegasSuperDeals and WildBanyan.com, you will see that he has numerous business ventures and addresses, but his phone number leads to all of them. He is a scammer in many different business ventures. BEWARE!!