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  • Report:  #1037786

Complaint Review: VESTA - Portland Oregon

Reported By:
EW - Bowie, Maryland,
Submitted:
Updated:

VESTA
11950 SW Garden Place Portland, 97223 Oregon, United States of America
Phone:
888.440.9956
Web:
http://www.trustvesta.com/contact.aspx
Tell us has your experience with this business or person been good? What's this?
Vesta Corporation
4400 Alexander Drive
Atlanta, GA 30022-3753 USA

11950 SW Garden Place
Portland, OR 97223-8248 USA
[email protected]

Not sure how they got my credit card info!  See below.  I receive e-mail alerts when my credit cards are used online and anytime they are used without me present!

 
From: E
Sent: Thursday, February 21, 2013 2:37 PM
To: 'Trustvesta'
Subject: RE: Question about a charge from Vesta

I do not have a prepaid cell phone.    I did not use my credit card today, ONLINE OR OVER THE PHONE.  Like I said, these are fraudulent charges and remove them from my credit card.  I have already contacted American Express.  I have been calling your number, but I keep being put on hold.

 
From: Trustvesta [mailto:[email protected]]
Sent: Thursday, February 21, 2013 2:25 PM
To: E
Subject: RE: Question about a charge from Vesta

Thank you for your message. A charge with a description of Vesta XXXXX, would most likely be for an over-thephone, or online purchase of additional minutes or service for a prepaid cell phone.

If neither you, nor any family members have made this type of purchase online or over the phone, please contact our processing department at 1.888.440.9956 for further assistance with unauthorized charges. For your convenience, we are available 24/7.

Thank you, Vesta Corporation eCustomer Support
ns

 
From: E
Sent: Thursday, February 21, 2013 11:10 AM
To: Trustvesta
Subject: Question about a charge from Vesta

Remove the charge for $65 american express ending account XXXX, transaction date Feb 21, 2013.  These charges are fraudulent.

I did not give Vesta my credit card information. I did not authorize Vesta to charge my credit card.

 



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