On 10/11, 10/30, 11/6 and 11/25/07 I was charged a total of Video Professor for which I never personally placed an order. This has caused great financial distress and I believe this company should be shut down. I am sick over this and trying my best to feed my girls much less wondering what they will not have for Christmas. This is our first meaningful holiday together and being a single mother of adopted childen, I am very hurt and disappointed at John Scherer and his company and the scam artists they are who probably use credit card software to catch people's identity on the internet. This is so disheartening. Today, I closed my credit card account. I no longer feel safe on even secured sites. When I spoke to the man at the other end of the line after dialing the number listed on my credit card, he would not answer any questions and would not directly address me only saying that my card will continued to be charged ***very cold and uneducated***. My credit card company was very understanding, since I pay in full each month and promptly closed my account at my request. Hopefully, the FTC and Colorado Attorney General can discipline their trading practices.

Angela

Birmingham, Alabama

U.S.A.

Click Here to read other Ripoff Reports on Video Professor VIDPROF

8 Updates & Rebuttals

Angela

Birmingham,
Alabama,
U.S.A.

TO Steve author of "Wording is very interesting." I KNOW YOUR NAME IS JOHN

#2Author of original report

Thu, December 06, 2007

Common names . . . you get the point. Do RipOffReport justice and go someplace else to voice your useless commentaries.

Angela

Birmingham,
Alabama,
U.S.A.

TO Steve author of "Wording is very interesting."

#3Author of original report

Thu, December 06, 2007

THE ISSUE HAS BEEN RESOLVED. There is nothing intriguing or suspicious about the complaint. Unfortunately, I was speaking to a very rude, ruthless employee of the company and it is very difficult to write when upset and no one is perfect, not even yourself. Apparently, it would be a good idea for you to find more meaning in life rather than opinionate on sites which do not concern you in the least and for which you have no business commenting. No one cares about your opinion. YOU HAD NO RESOLUTION OR SUGGESTIONS, only insults and indecency in our opinion and speculation. Being as you are so nosy, just so you will have peace of mind, the suspect in the neighborhood I live in for identity theft is being investigated, and all my mail is forwarded to a P.O. Box since discovery of this identity theft issue. Just a thought, you may want to find better use of your life, and maybe find peace and happiness within yourself, rather than making hurtful, insulting remarks about people and situations you know nothing about and that do not concern you. You have no business commenting since the issue does not involve you and remember, no one cares what you think. I just adopted three sibling orphans from North Dakota, all under 6 years old, and I am a single woman giving life where there would be none to these childern, hence the reason I was very upset regarding the charges on my credit card. THIS "Steve from New Jersey" is life, not being a smart aleck and trying to find value within yourself as a human being by being a faceless coward on the internet.

John

Califon,
New Jersey,
U.S.A.

Wording is very interesting.

#4Consumer Comment

Wed, December 05, 2007

"I was charged a total of Video Professor for which I never personally placed an order." I find the "I never personally" intriguing...........like you know who it was with your info.......eg: none on me. Aside from that, why would the company have YOUR email address if someone unknown allegedly stole your identity and placed the order? They would have the alleged thief's email address and would have confirmed with them. Again, this coupled with the above intriguing wording looks suspicious.

Anne

Denver,
Colorado,
U.S.A.

Video Professor Wants to Help

#5UPDATE Employee

Wed, December 05, 2007

Video Professor is eager to help our customers with their concerns. Please contact our Executive Customer Assurance Department directly at (800) 500-1183. You will be responded to within one business day. You may also email us by visiting letvideoprofessorhelp.com

Anne

Denver,
Colorado,
U.S.A.

Video Professor Wants to Help

#6UPDATE Employee

Wed, December 05, 2007

Anne

Denver,
Colorado,
U.S.A.

Video Professor Wants to Help

#7UPDATE Employee

Wed, December 05, 2007

Robert

Irvine,
California,
U.S.A.

Identity Theft = Companies problem???

#8Consumer Suggestion

Tue, December 04, 2007

If you are a victim of Identity Theft your anger is misdirected. This company is as much of a victim as you are. You should be more upset with the actual person who comitted this fraud. I seriously doubt this company had anything to do with the ID Theft. They make their money by giving away "Free" CD's but charging almost $10 in shipping, this probably makes quite a bit for them legally and they would not need to do anything illegal. You seem to be mad because this company did not "verify" that it was actually you. Okay, if a person has your credit card and other information. What would keep them from opening up a "fake" e-mail address and even if this company did try to confirm it the thief would say Yes it is authorized. If you have a way that you can guarantee 100% that your method will result in no cases where a card is used by someone other than the real owner, then you need to immediatly get a patent and market it. Now, you talked to your credit card company and had them close the account. Did you also dispute the amount, if so they should reverse the charges and you won't owe the money...Thus not causing you problems this Christmas.

Angela

Birmingham,
Alabama,
U.S.A.

VIDEO PROFESSOR NEVER CONFIRMED ORDER WITH ME VIA E-MAIL. I WOULD HAVE KNOWN THAT SOMEONE HAD MY IDENTIFICATION IF CONATCT HAD HAPPENED. VICTIM OF IDENTITY THEFT -- NEVER ORDERED THIS JUNK!!!! WILL CONTACT FTC REGARDING THEIR TRADE PRACTICES.

#9Author of original report

Tue, December 04, 2007

I am a victim of identity theft. Never ordered or received training dvd's. I will be contacting and filing a report with the FTC regarding investigating Video Professor's trade practices and how they collect information without verification from the credit card owner.

Reports & Rebuttal