- Report: #994802
Complaint Review: Vizio - Los Angeles Nationwide
Reported By:
Sarah -
pacific palisades, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Vizio
Los Angeles, Nationwide, United States of America
Phone:
Web:
www.vizio.com
Categories:
Business Rating:
(0)
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Vizio Defective Television less than 6 months old purchased at Costco Los Angeles , Nationwide
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We purchased our Vizio Tv at Costco nearly 6 months ago. It
now only turns on to show the Vizio logo but will do nothing else. When we
called customer service they said they would be in touch. I called them again
five days later and they said we had been approved. Approved means they will
fix it I assume. They said we would receive a call from a repair company. After
a few more days a repair company called and said that the part they need is
backordered and they have no time frame for its arrival. So thats it. I have
tried to ask questions on Vizios Facebook page but all they do is delete my
posts. They have been unresponsive and unhelpful.
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We purchased our Vizio Tv at Costco nearly 6 months ago. It
now only turns on to show the Vizio logo but will do nothing else. When we
called customer service they said they would be in touch. I called them again
five days later and they said we had been approved. Approved means they will
fix it I assume. They said we would receive a call from a repair company. After
a few more days a repair company called and said that the part they need is
backordered and they have no time frame for its arrival. So thats it. I have
tried to ask questions on Vizios Facebook page but all they do is delete my
posts. They have been unresponsive and unhelpful.
