- Report: #1195188
Complaint Review: VOLT Solar Systems Inc. - Bridgeport Pennsylvania
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Author Not Confirmed
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VOLT Solar Systems Inc.
401 E. 4th Str Bridgeport, 19405 Pennsylvania, USA
Phone:
6107872139
Web:
www.voltsolarsystems.com
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VOLT Solar Systems Inc. Aztec Solar, First Power and Light, Inc., Jerry Wenger, Jerome Wenger, Thomas Moore Failed to honor contracted agreement. Bridgeport Pennsylvania
This company failed to complete the work in accordance with the contracted agreement, resulting in significant economic and time loss for the customer.
In August of 2013 I began negotiations with Volt Solar Systems (then known as First Power and Light, previously known as Aztec Solar) to install a residential solar photovoltaic system on a home in PA. By mid-Oct 2013 we had worked out all of the details and signed a contract for First Power and Light to complete the design, planning, permitting, acquisition, installation, and coordinate all inspections and interconnection paperwork. It was a comprehensive, turn-key, grid-tied solar system to be installed by the end of Nov 2013.
I made the hefty initial payments which amounted to half the total sales price by the contracted dates. The dates were important because I was concerned about the eclipsing of the Pennsylvannia Sunshine program (a state solar installation benefit that was worth $7500 to my project). The project needed to be completed by 31 Dec 2013 in order to ensure the state benefit.
By mid-November of 2013 no work had been done on my project and the company informed me that they would not receive the inverters for my project until the end of December. The winter of 2013-2014 turned out to be bad and weather futher delayed my project. However, even after the weather improved, the company did not start actual construction on my project until Apr 1, 2014.
The company promised that their personnel would remain on the job until it was finished. This did not happen. The construction phase lasted until June 2014. During that time, the workers failed to clean up after themselves leaving trash and moldy pizza boxes on the property.
Eventually, the company completed the contruction and my system was finally generating electricity. Unfortunately, the company failed to complete the necessary interconnection paperwork with the power company. This led to a protracted negotiatioin with the power company to receive payment for the electricity our system produced from June 2014-Oct 2014.
We didn't finish cleaning up the mess this company created until nearly a year after the contracted completion date for this project. The delays and unprofessional conduct of this company cost us considerable stress as well as financial loss in the form of time value of our invested money.
1 Updates & Rebuttals
Volt Solar Systems
bridgeport,Pennsylvania,
John Smith is Jon Plasterer (can't tell the truth)
#2REBUTTAL Individual responds
Sun, December 28, 2014
Mr. Plastner, The job was in Lebanon, Pa your mother lives 60 miles away and you live in Oklahoma and we had to make arrangements everytime we wanted to show up to work on your project.
With an economy and unemployment at large numbers where some people are so frustrated and don't even report to unemployment you are trying to slam my business with a rip off report. Shame on you. You neither told the whole story or you are just a man with the nature to destroy good things so you can speak your mind. You didn't tell them that it took 6 months for you to decide whether you wanted Solar Energy and when you did it was October. You did tell them we told you over and over that the state was running out of money and that it was first come first serve. People who don't understand solar installations especially since you are redoing the entire electrical system of ones home and you need professional sealing electrical engineers, construction engineers for various loads like snow and structure of the roof so that one major snow storm doesn't cause your roof to cave in. I have turned down many homes just for that reason. Nor did you mention that we had over 60 inches of snow and bad weather.
You didn't tell them that I guaranteed you the Sunshine program $7500. And you didn't tell them that all the drawings, talking to the township and trying to get a hold of you in Oklahoma and your mother lives 60 miles away forced us to work around you and her schedule. And yes you allowed us to leave our equipment in the basement of your house but you want us to pay you to have someone open the house up so we can get our equipment and if we could have gotten back without this arranging far in advance the pizza boxes and everything would have been cleaned up.
My family has been in this business for 80 years and I never saw someone complain the way you have and Mr. Plasterer remember you have a 10 year warranty for ALL parts and labor and you seem to want to test that warranty because if we don't warrant it. It will cost you thousands of dollars to have someone send your panels or inverters back and disconnect them and reconnect them. My responsibility but if you think for one minute I ripped you off than you are allowing me to rip you off. I have installed over 500 systems and NO one and I mean NO one has complained before even though there is one other paragraph about me. It was also a client who did not heed my warnings about panels going up 257 % and decide to play a game with me about putting up money as deposits to hold his panels. I am not a bank, if you don't pay I am not paying for anyone.
Mr. Plasterer, I have installed at least 15 systems in Lebanon, Pa. area and not one complaint including people who are on your township board. Shame on you for trying to give me a bad reputation. So far all of my great competitors are out of business and because of our workmanship and integrity we are still around. When Can I pick up my tools and how much do want for transportation. Give me a date I can pick them up. This is a ten year even a longer partnership. You are going to need me in the future unless you think you can handle the expense of the warranty work.
Have a joyous holiday and the next time you write on rip off report think about who you are serving your own greed or a real rip off you got every thing you contracted for plus the guarantee of the $7500, which I lost money on your project. There was only a $5,000 profit before the Sunshine rebate. And I never did business with John Smith only with you Kon Plasterer and someone who can't give his real name to file a complaint. And if it means you are keeping my equipment than so be it. Your details about Aztec. which is a separate companyis not true. Aztec closed it's doors on April 22nd 2012.
Jerry Q. Wenger, Sales
Volt Solar System
