Report: #1164491

Complaint Review: Volusion Inc - Internet

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Reported By:

NickC - Harper woods, Michigan,

Submitted:

Updated:

Author Not Confirmed

Why?

Volusion Inc

Internet, USA

Web:

www.volusion.com

Categories:

Computer Software

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Volusion, Inc Continued Subscription fees after cancellation Internet

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49 days ago requested account closed. New charge today for $92. My original subscription was only $35 per month.

Volusion continues to charge our account after cancellation making various ridiculous claims even In the face of overwhelming evidence that our account has in fact been cancelled. They will keep your financial information on file indefinitely and periodically charge you whatever they want. they require trouble tickets to dispute these charges which they will promptly ignore. In order to get you off the phone they will claim to need time to review recordings of your conversations with them and instead never return correspondence and leave tickets unanswered for lengths of time. Around two weeks with an unanswered ticket you will become irate and threaten legal action. This is by far the shadiest company I have ever had the misfortune of dealing with. I will be pursuing a class action lawsuit.

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