- Report: #247311
Complaint Review: Wells Fargo Home Mortgage - Sioux Falls South Dakota
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Author Confirmed
Why?
Wells Fargo Home Mortgage
wellsfargo.com/ Sioux Falls, South Dakota, U.S.A.
Phone:
888-667-1772
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wells Fargo Home Mortgage Wells Fargo Home Equity Line of Credit hid fee information in documents Ripoff Sioux Falls South Dakota
I have had 3 home mortgages with Wells Fargo. On the third one, I specifically told the Wells Fargo representative that I would be moving in less than 3 years. This is a tale of I should have read every single one of those 100 pages or so the bank gives you to sign... Buried on page 8 of 18 in one of the several dozen-page-plus documents of legal terms I was given to sign is a $500 prepayment penalty for paying off the home equity loan before 3 years. This fee was not highlighted or bolded... just slipped in there. Now that I'm selling my home 2 years 10 months later, just like I told them I would, they're refusing to waive or even pro-rate the $500 penalty. Their customer service was completely unreceptive to any compromises other than taking out another loan with them. Giving a dishonest company more business is not something I would consider. I would not recommend them - their loan agents are more concerned about making a fast buck than getting you the right loan and their corporate policies focus on the immediate dollar, not keeping long-term customers. They will never get my business again. My hope is they will lose that $500 many times over.
Naomi
Carrboro, North Carolina
U.S.A.
Naomi
Carrboro, North Carolina
U.S.A.
