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  • Report:  #408809

Complaint Review: Wendy Horning The Shaggy Dog - Watertown New York

Reported By:
- Watertown, New York,
Submitted:
Updated:

Wendy Horning The Shaggy Dog
267 State Street Watertown, 13601 New York, U.S.A.
Phone:
315-782 - 6462
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My fiance and I had planned a trip to NYC for New Years, we thought we could board the dog with a place that knew what they were doing. How very wrong we were. I wont go into detail right now, I will file another report for people to read when we reach the conclusion of all this hitting the fan. To make a long story short, our beloved puppy, Akasha, came back to us injured, and covered in fecies and urine.

We took her to the vet, (after this woman tried to take her from us) and they told us she was absolutely NOT mal-nourished. Wendy is not a vet, far from it, and I was told at the vet clinic about another incident of a female who was moving and boarded her dog for a month, paid and everything, and Wendy there tried to say she abandoned her dog, and wanted to take her dog from her as well. I'll make sure to give more info after Wendy and I have talked. I can't wait for the phone call, and neither can my lawyer.

One pissed of mamma and daddy of a beautiful puppy

Raven

Watertown, New York

U.S.A.


1 Updates & Rebuttals

Shaggy Dog

Watertown,
New York,
Half truths

#2REBUTTAL Owner of company

Wed, January 29, 2014

I remember the young couple that came in very well.  They brought in a pit bull puppy that was very thin. I questioned them about the dog's weight. They told me the vet said the dog's weight was fine. What I saw was a puppy that I could see every vertebrae and rib showing.  They told me how much they were feeding, but it wasn't consistent with the pet food corecommendations. I pointed that out. As well as the fact that they had to put weight on, not just maintain the current weight.  They obviously loved the dog, they took the time to bring it to a boarding facility for care.

I am a for profit business, not a non-profit shelter.  I do not offer to keep people's pets permanently.  When they picked up their puppy, I offered them contact information to a group that specialized in Pitbull rescue. I thought if they cared about the dog, they would ask them for advice or possibly surrender the dog. They did seem to love the dog, I was hoping they would do what was best for him/her.

As for kennel soiling. Puppies have a high rate of soiling in the kennel even if they are house broke. They are walked three times per day while in my facility. Puppies get easily over stimulated in a situation where there is lots of activity and other pets. Most adult pets won't soil in there kennel. They have had more life experiences and don't generally get over stimulated.

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