- Report: #330871
Complaint Review: Westlake Financial - Los Angeles California
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Author Confirmed
Why?
Westlake Financial
www.westlakefinancial.com Los Angeles, 90010 California, U.S.A.
Phone:
800-6416700
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Westlake Financial tells you something diffrent every time you call Los Angeles California
i have been with wfs for a year and five months now and i have nothing but problems with this company. i have paid my payments on time for the first year and then i switched jobs and was going to be a week late with a payment and wanted to let them know that i was going to be a week late and they said that they were going to charge my account a outrageous late fee and that they would take my car from me for being a week late for the first time...give me a break..i had asked to talk to a supervisor and they acted like they were going to transfrer me and hung up the phone.very rude!!! i didnt get a chance to call them right back and the next day while i was at work i recieved like 5 or 6 calls from them but they wouldnt say anything when i answered the phone. i called back and finally got it delt with by someone that was very helpful and understanding and i found out that there would just be a 5$ late fee..well four mnths later i needed to defer a payment due to being on a medical leave and they tried to tell me that i needed to make one more payment and then i would qualify so i did and the very next mnth wich is this month i called to try and defer my payment since i payed one more payment and the person on the phone said oh just pay one more payment and you can next month i got pissed off and hung up the phone. I called back a few days later and talked to a new person and they said that i could defer a payment but i had to pay an extension fee of 65$..this company will find anyway to get money from you and make your life a living hell..i have been half tempeted to refinance my car from my bank and just make payments to my bank just so i wont have to deal with wfs..i will never get another loan from them or ever reccomend this company to anyone!!!!!!!!!!!!!!!!!!!!!!!
Unhappy937
fairborn, Ohio
U.S.A.
Unhappy937
fairborn, Ohio
U.S.A.
