This company was a rip off to me and probably many others. Don't be fooled by their great marketing compaign that makes them so clean and caring. They will get you in on a very small price or a big discount and the $49 will turn to $800-$2000 quickly. Turns out that even with the higher price, their tech misdiagnosed the problew. We needed to call another plumbler who fixed the problem for $195. That is $1200 less than the Whipple bid. When I called to complain they gave me the old run around. They appear to be really good to avoid issues from people who complain. I am sure that they are one of the top plumbing companies that receive complaints. Don't be fooled by their cheap prices up front. They will get you for much more than a good plumbing company."A customer who will never use them again and will tell everyone he knows"