- Report: #754606
Complaint Review: Whirlpool - Internet
Reported By:
culhane -
Victor, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Whirlpool
553 Benson Road 49022 Internet, United States of America
Phone:
1-866-698-2538
Web:
http://www.whirlpool.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Whirlpool Whirlpool Whirlpool Care Appliances Refrigerator appliance Stainless Steel Rusted Internet
Purchased a Stainless Steel Whirlpool refrigerator from Best Buy 1 year ago and now the fridge is rusting! Whirlpool customer service rep, Amanda Hall (supervisor) claims that this is not a Whirlpool issue, and instead is a cosmetic issue. Cosmetic issues are only valid 30 days post-purchase. Then they tried to blame it on my cleaner - which I have used on four other Whirlpool Stainless Steel appliances in the kitchen and they have seem no rust like at all. I spent close to $2,000 on this fridge - not happy... all I was asking for was a fair trade for a refrigerator that wouldn't rust. I cannot believe that such a reputable company has chosen to offer poor customer service!
