Alfie33
Nicholasville,#2Author of original report
Thu, July 24, 2008
On Friday of this past week, I had received a letter from Wilber and Associates stating that I owed State Farm Insurance $3005.61. I was floored by this. First off, I don't have insurance through State Farm. Of course, I called the phone number provided so that I could find out what this was about. Wilber & Associates contact answered and transferred me to (I guess) the collection department. He asked me for the File # and looked up the case. He stated that I had a "hit and run" out on me and that I owed State Farm this large amount of money. I told the guy that I had NO idea what he was talking about. The man didn't seem to care and all he wanted was for me give him the money. He was very hateful and didn't try to help me at all to solve the situation. I told him that I hadn't had a hit and run. But he still didn't listen...he keep insisting that I give him the money. He kept saying that they had a case against me and pictures to prove it. He also stated that there was a police report. I keep telling him that I didn't do this. He continued to be VERY hateful and threatened to take my liscense away and that I would probably face criminal charges. At this point, I really started to get angry and upset. When I asked questions aobut this report and where this "hit and run" occurred, he was very vague and wouldn't give me any info such as the city it had occurred. He said that he didn't see the relevance to where it happened to the amount I supposedly owed. Again he was very rude and I continued to be harrassed by him about paying the money and putting it on a credit card. I stated that I wasn't going to give him anything until I had some proof and that I was getting a lawyer and the man hung up. After days of consulting a lawyer and calling State Farm Insurance Company, I finally found out what the situation was about. There was a claim out there and Wilber & Associates had found the wrong person using a "skip trace prg". The wreck ended up occurring in Nashville, TN by a totally different car than mine. State Farm Agent also informed me that a call had come in and it was in the process of being settled over a mth ago. However, Wilber & Associates made the contact with the letter and tried to get me to pay out $3000. I was treated like a dishonest person and a criminal (me knowing I hadn't done anything). I was harassed and just treated horribly. This is a collection agency that state they are law firm. All they cared about was getting the money whether it was from the wrong person or not. I have never been so mistreated. If they use this Skip Trace Program to find people skipping out on debts, they NEED to make sure that they have the correct person before they harass them and try to make them pay money that they didn't even owe. Alfie33 Nicholasville, Kentucky U.S.A.