- Report: #451007
Complaint Review: Wu-Yi Source / Comprehensive Weightloss / Insider Secrets To Weight Loss - Ontario California
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Wu-Yi Source / Comprehensive Weightloss / Insider Secrets To Weight Loss
5300 Ontario Mills Parkway, Suite 400 Ontario, 91764 California, U.S.A.
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Wu-Yi Source / Comprehensive Weightloss / Insider Secrets To Weightloss "8" MONTHS LATER and STILL BEING RIPPED OFF AND PI$$ED OFF IN OKLAHOMA!! Ontario California
If anyone has read Anonymous in New York's report then you can double that order. That person's story is exactly what happened to me.Not only did I call and thought that I was cancelling all of there bogus charges, I find out yesterday, May 11, 2009, that they have not only not cancelled everything, they have infact continued to charge my credit card for the amount of $9.95 a month for the last 8 months and say that I never cancelled, but did, and they will not refund any of the $80.00 that they have charged me, and for what, I still don't know. BEWARE - BOGUS BS BY THIS SCAMMING COMPANY!!
Ripped off in oklahoma
Fort Gibson, Oklahoma
U.S.A.
Ripped off in oklahoma
Fort Gibson, Oklahoma
U.S.A.
1 Updates & Rebuttals
LindaCossitt
United States of AmericaHello,
#2UPDATE Employee
Mon, December 07, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: [email protected]
Your satisfaction is our number one concern,
Thanks,
