- Report: #1367822
Complaint Review: Zoosk - Internet
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Author Confirmed
Why?
Zoosk
Internet, USA
Web:
www.zoosk.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Zoosk Fake profiles, no refund on day one of 6 month subscription after I confronted them Internet
The absolute worst of the many online dating services.I signed up after spotting, during their free trial, someone of interest in a nearby city because I had to join to email this person.
Once they had my money (almost $80), that person in the nearby city did not appear anymore. They said that they couldn't control that. It was blatant misrepresentation and criminal deceit. Within the hour, I complained about the lies and got only response that I could cancel my account, but no refund.
Since I was trapped I decided to see if the service had any merits, but the website is useless. Searches ignore the settings preferences that I set. There is no way to keep a list of any profile of interest except by actually contacting that person instantly. A simple way of being able to save profiles without contact is a no-brainer in my opinion.
They have some sort of carousel BS that helps them match you. It is a farce. I received plenty of contacts from interested women, but even if I have deleted them they continue to appear in my contacted folder. They are immune from the law being based in Canada.
I am going to spend every chance I get reporting and warning people about Zoosk. I have belonged to other services. This is the worst.
Way past bordering on criminal misrepresentation.BEWARE
I liked: Very little.
I didn't like: Automatic billing of cc no refund on day 1 of service complaint.
