- Report: #1164180
Complaint Review: Zoozil - Richmond Virginia
-
Author Not Confirmed
Why?
Zoozil
3005 GRAYLAND AVENUE, SUITE 101 Richmond, 23221 Virginia, USA
Phone:
2022791494
Web:
http://zoozil.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Zoozil Zoozil Media, Zoozil Media Inc, Joe Heinzen Failure to pay revision fees because Joe "refuses to pay for a mistake" that he caused Richmond Virginia
I made an animated logo for Joe Heinzen in which he paid my day rate for. He wanted a revision done that basically had to re-animate the entire thing because he failed to communicate what he wanted and offered me $100 for the revisions, which I took. Later he asked to have sound added, which I tagged on another $100 to which I was told that I should have done it for free for "the company giving me the unique position to be a part of the company." After some going back and forth, he agreed to pay.
Under a contract for a seperate job, I was still owed money for which he paid. Under this same invoice I put in the revision fees. He questioned why considering "he already paid for this" but he only paid for the initial day rate. I told him to check his records if he thought there were descrepencies, but I was told the next day that the check was mailed so I assumed the revision fees were included and there were no problems.
I received the check and they were not included. I emailed him asking why and his response was, "The revision came as a result of there being an error in communication. Is that something a customer would normally pay for?" Which, as a freelancer you know that yes, they do because it's still a revision. He later tells me, "To be upfront though, I have no intention of paying for an edit that came as a result of a mistake related to the direction that was given."
This is a brand new, not even launched company and the owner is already sheisting his contractors. Over $200. It's totally absurd and is such a drop in the hat for a company. As a young freelancer, this money is pretty vital for me. I have emails and texts agreeing to paying these fees and yet he still argues against me.
2 Updates & Rebuttals
Joseph
Gainesville,Virginia,
USA
Revision Fees Satisfied
#2REBUTTAL Owner of company
Tue, December 29, 2015
Despite this animation being unusable to us, this bill was satisfied and paid prior to seeing this report. We thank the artist for their work -- unfortunately, it wasn't what was envisioned by our creative team.
NYC
Brooklyn,New York,
Update
#3Author of original report
Tue, September 02, 2014
So after two weeks of being ignored, I sent a follow up email and I was given $100 and we cut ties. Which is fine since I believe this is the most I'll receieve and it's not an environment I'd like to work in again.
I've been threatened with lawyers to take this report down, but I'll update that I was at least given half the money I was owed.
