1, Report:
#1491274
Posted Date:
Feb 05 2020
CUSTOM TELECONNECT INC. CTI Did not disclose fees for there collect call service Las Vegas, Lubbock Nevada, Texas
In January I accepted a collect call from my brother. When I got the call they did not disclose how much the call was. I spent about a hour on the phone with my brother. I checked a couple days later to see what the charge was it was $38 for a hour. I thought that was high f...
Entity
CUSTOM TELECONNECT INC.
Categories: Telephone slamming
2, Report:
#1342606
Posted Date:
Dec 12 2016
CUSTOM TELECONNECT INC Inmate call Lad vegas
Charges way to much for one call and they keep charging credit card
Entity
CUSTOM TELECONNECT INC
Categories: Cellular Phone Companies
3, Report:
#1217254
Posted Date:
Mar 21 2015
Custom Teleconnect Charged my debit card at a payphone 56.00 for a local call that was to call a cab, maybe 2 minutes tops Las Vegas Nevada
I am writing regarding a complaint for Customer Teleconnect Servies. I had to use a pay phone today. It would not accept quarters. I called collect to my home. They said I needed a debit or credit card. I didn't think anything of it and really needed to make ...
Entity
Custom Teleconnect
Categories: Toll-Booth Cashiers
4, Report:
#1151264
Posted Date:
Jun 01 2014
CUSTOM TELECONNECT INC LAS VEGAS NV Huge overcharges on my credit card Las Vegas Nevada
I was using a paid phone to make a call and got huge overcharges for calls that did not even went through. This was a public phone suppose to work with coins (quarters, dimes, nickels) but it would not take coins, instead it said you can use cards. On the front of the phone it was ...
Entity
CUSTOM TELECONNECT INC LAS VEGAS NV
Categories: Telephone Companies
5, Report:
#1138276
Posted Date:
Apr 12 2014
Custom Teleconnect Unexpected Overcharge for service Las Vegas, NV Nationwide
I used a payphone for about two minutes paying with my credit card. I was charged $28.52 for a two minute call. What's worse is I tried to call earlier and gave my info and all it did as ring, the ringing cost me $20.05.I don't know if what they do is legal, but it's definitely ...
Entity
Custom Teleconnect
Categories: Telephone Companies
6, Report:
#1113882
Posted Date:
Jan 08 2014
CUSTOM TELECONNECT INC. LAS VEGAS, NV Major Ripoff Las Vegas Nevada
My son recently called me from 3 times from a transitional center and immediately I was asked for a credit/debit which I reluctanly left on the recording. I was charged $28 each for the calls which I thought was pricey, but then a couple days later, these $28 charges were dropped ...
Entity
CUSTOM TELECONNECT INC. LAS VEGAS, NV
Categories: Telephone Companies
7, Report:
#1109824
Posted Date:
Dec 25 2013
Custom Teleconnect INC They charged me 31.97 for a phone call that was two minutes. Someone called me using their service but the call would not continue until I entered credit card info. They never informed me how much the charge would be before the call and it was an emergency situation. Las Vegas Nevada
I received a collect call on 12/15 and was charged 31.97 for a collect call that laster less than 3 minutes. When I received the call the automated person on the phone told me it was a call from a friend who I knew was in trouble. Befroe I could continue I had to enter my credit car...
Entity
Custom Teleconnect INC
Categories: Telephones
8, Report:
#1101369
Posted Date:
Nov 22 2013
Custom Teleconnect, Inc. Custom Teleconn Deceptive scam Las Vegas Nevada
I was stranded in a no cell service area and had to use a pay phone. Of course I had no change. According to the pay phone I could use my debit card for $ 1.00 a call. I had to call only 25 miles away.
I ended up making two calls the same distance. I first saw two pre-authorizatio...
Entity
Custom Teleconnect, Inc.
Categories: Miscellaneous Companies
9, Report:
#1094461
Posted Date:
Oct 25 2013
Custom Teleconn Las Vegas NV CUSTOM TELECONNECT LAS VEGAS NV EXTORTIONISTS Las Vegas Nevada
Made two calls for less than four minutes each. There was no notification of the cost of the calls. Charged us $28.16 for each call. These calls were in-state conversations, the locations were less than 150 miles apart. These extortion fees need to be stopped! Especially s...
Entity
Custom Teleconn Las Vegas NV
Categories: Telephone Companies
10, Report:
#1089144
Posted Date:
Oct 03 2013
Custom teleconnect Rip off for collect calls Las Vegas Nevada
I received and accepted a collect call from my husband who is at a federal half-way house. The first call dropped after about 3 minutes. The second call lasted about 10 minutes. They never said how much the call was going to call. When I checked my statement, each call was $28.00!
Entity
Custom teleconnect
Categories: Telephone Companies
11, Report:
#1070852
Posted Date:
Jul 29 2013
Custom Teleconnect CREDIT CARD THEFT No Authorization Las Vegas Nevada
I recieved a Collect call from a friend who had broke down. The recording started by asking for my Credit card # and I went thru the prompts. AT NO TIME did I give an AUTHORIZATION For a 5 minute phone call ...
Entity
Custom Teleconnect
Categories: Credit Card Fraud
12, Report:
#1064896
Posted Date:
Jul 06 2013
Custom Teleconnect 25% OVER CHARGE!! Las Vegas Nevada
My son is in jail. He called via the only available system: Custom Teleconnect. Their automated system advised me if I accepted the call my credit or debit card would be charged $14.95. What actually happened is they charged me $20.05 for a 2 minute call.
Entity
Custom Teleconnect
Categories: Criminal Justice System
13, Report:
#1049735
Posted Date:
May 10 2013
Custom Teleconnect Collect Call Overcharged Internet
A 30 - 60 second call collect call today was charged to my debit card for $20.05 Scandalous! Seeking a refund of $20 - the $0.05 cents will cover the cost of the call
Entity
Custom Teleconnect
Categories: Airports
14, Report:
#1047169
Posted Date:
May 01 2013
custom teleconnect charged my debit card for $27.25 for a collect call lasting only 6min 5 seconds this is outrageous and should be given back to me that is a total rip off if i ever seen one ! i am very outraged over t las vegas, Nevada
On april 25th at 6:07 pm my son called me collect i answered and after the call i went to look at the charge and was in shock the actual charge on 4-25-13 was 20.05 then today on 4-29-13 i saw a different charge to my bank account in the amount of 27.25 this is a total rip off ...
Entity
custom teleconnect
Categories: Telephone Companies
15, Report:
#1022967
Posted Date:
Mar 04 2013
Custom Teleconnect collect call overcharge Las Vegas, Nevada
Like everyone else...short call, got charged an absurd amount. Found the name and contact info for the General Manager (William (aka Bill) Perna) if anyone wanted to let him know how you feel: [email protected] 702-368-3324
Entity
Custom Teleconnect
Categories: Telephone Companies
16, Report:
#971139
Posted Date:
Nov 19 2012
CUSTOM TELECONNECT LAS VEGAS wow its amazing how a company can charge you $20.00 for a collect call from Euless County jal wich was less than 2/3min and at that those mins where because i stood there in the line and yet coldent h DALLAS, Texas
People be carefull with this company i seem it so unfair to be charged $20.14 for a collect call that was 2/3 min and at that i stayed on tha line because i didint hera aza thing on the other side. so i believe i shouold be refunded causse it makes no sence to be charged so much.......
Entity
CUSTOM TELECONNECT LAS VEGAS
Categories: Cellular Phone Companies
17, Report:
#957701
Posted Date:
Oct 20 2012
Custom Teleconnect charged my debit card that Inever used Las Vegas, Nevada *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
I was ripped off by teleconnect for $28.16 EDitor's Suggestions on how to get your money back! HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudul...
Entity
Custom Teleconnect
Categories: Credit Card Fraud
18, Report:
#948286
Posted Date:
Sep 29 2012
Custom Teleconnect Inc. CTI Phonecall aka: Future Inmates, have committed Wire Fraud Scam-Bank Fraud Scam-Interstate Commerce Scam-Non-Disclosure-Usury-Bait and Switch. Las Vegas, Nevada
On September 25, 2012, My Son left my store. The phone rung, but I didn't make it to the phone to answer it the first time. the 2nd time I got to the phone and to my surprise it was a collect call from my son. I had just dropped him off at the train station, 3 blocks away. Bewildere...
Entity
Custom Teleconnect Inc.
Categories: Credit Card Fraud
19, Report:
#864867
Posted Date:
Apr 06 2012
Custom Teleconnect I received a collect call which was authorized with my debit card. Two days later they charged my debit card again without authorization. Total of 60.00 for one 6 min call Internet, Nevada
I received a collect call from my fiance who was broke down on the side of the road. He used a pay phone and I had to enter my debit card number to speak with him. The authorization went through for 20.14 the day of the call which was high but I dealt with it. Howe...
Entity
Custom Teleconnect
Categories: Telephone Companies
20, Report:
#846903
Posted Date:
Mar 01 2012
CTI customs Teleconnect Las Vegas Nevada President is Vicki Crowder Payphone debit card rip-off. Las Vegas, Nevada
On February 26th 2012 I made a phone call at a payphone at Chinatown Station in Los Angeles, CA. The call was to my husband at my (909) area code home phone number for no more than three minutes. I used my debit card to pay for the call. The next day I found out that the call ...
Entity
CTI customs Teleconnect Las Vegas Nevada
Categories: Telephone Companies
21, Report:
#778527
Posted Date:
Sep 19 2011
Custom Teleconnect Las Vegas NV Teleconnect Las Vegas NV Charge 20.14 for a call that should be 50 cents, Internet
I received a collect call and was charged $20.14 for a call that should only cost 50 cents. Total rip off.
Entity
Custom Teleconnect Las Vegas NV
Categories: Telephone Companies
22, Report:
#746835
Posted Date:
Jun 29 2011
custom teleconnect, inc custom Teleconn Debit card overcharged for 2:38 collect call from Sacramento, California, Internet
Recieved collect call from family member stranded in another city and was informed by recorded message that I needed to enter a credit or debit card number to accept the call. I entered my number and proceeded with the call. Two minutes and 38 seconds later the call ended. When I ch...
Entity
custom teleconnect, inc
Categories: Credit Card Fraud
23, Report:
#727855
Posted Date:
May 11 2011
Custom Teleconnect Inc Las Vegas do not know additional names for this company charged for collect call that was NOT made. Las Vegas, Nevada
received a collect call on 5/6/11; entered debit card no.; charged $20.14 for fairly short call;
on 5/10/11 another charge for $24.60 was on our bank statement ; we did not accept any collect calls on 5/10/11.
Entity
Custom Teleconnect Inc Las Vegas
Categories: Telephone Companies
24, Report:
#719826
Posted Date:
Apr 20 2011
Custom Teleconnect, Inc. CHKCARDCUSTOM TELECONNLAS VEG NVUS $32.99 Rip off for a 50cent collect call Las Vegas, Nevada
My mother called me collect, 4/18/2011. I was charged $20.14 for a less than 1 minute call. I filed a complaint with the BBB 4/18/2011. I check my account and today 4/20/2011 that rip-off company has replaced the $20.14 with a $32.99 charge. I updated my BBB complaint with...
Entity
Custom Teleconnect, Inc.
Categories: Telephone Companies
25, Report:
#675766
Posted Date:
Dec 28 2010
CTIPhonecallC Custom Teleconnect Inc. Collect call ripoff Las Vegas , Nevada
On Sunday Dec 26th @ 3:57 pm my Daughter called me collect from a payphone, there wasn't any recording that stated the rates or anything so I accepted the call. We spoke for 4:54 minutes. I received charges on my debit card for two different amounts 1@ $16.59 and the other $20.14, t...
Entity
CTIPhonecallC
Categories: Telephone Companies