1, Report:
#1367562
Posted Date:
Apr 13 2017
Verizon DSL Verizon Verizon rip off Bait and Switch Roanoke VA Nationwide
I went online to chat and the first customer service rep said I HAD to BUNDLE or I could not get service for the internet. The second customer service rep said the same thing. The difference was the first CSR said 39.99 for 1 mbps and a telephone, the second said 7 mbps and a teleph...
Entity
Categories: Internet Fraud
2, Report:
#1327471
Posted Date:
Sep 11 2016
HughesNet Absolute worst internet service Nationwide
I switched from Verizon DSL to HughesNet because they were supposed to solve my slow internet reception. They installed within 2 days (3 days ago) and we still cannot stream a video. It constantly rebuffers. We were told we had too many devices using it (tv only so not sure how th...
Entity
Categories: Satellite Dish Companies
3, Report:
#1296483
Posted Date:
Mar 29 2016
Verizon, Verizon Residential Verizon Internet E Mail Migration from Yahoo Mail to AOL Nationwide
I have been a customer of Florida Verizon Residential home phone services for 20 plus years. A few years ago, I was sent an offer for high speed DSL Internet with a guarantee of lifetime service which I accepted. The package included Yahoo Premium email service with addressguard mea...
Entity
Categories: Internet Services
4, Report:
#1221382
Posted Date:
Apr 09 2015
brighthouse internet service is very poor lakeland florida Nationwide
I changed from verizon dsl to brighthouse internet so I could steam movies. In a 4 week time period 8 repairment came out and today will be number 9. I was told the first two times nothing was wrong. Then I lost my sevice while the next 2 was here. So they had to admit I had a probl...
Entity
Categories: Internet
5, Report:
#1156486
Posted Date:
Jun 21 2014
Verizon wireless Jetpack/Mifi huge data overcharges Mt. Laurel, New Jersey Nationwide
In April 2014 I had gone to a verizon store in Mt. Laurel NJ, on an unrelated matter and the salesman showed me the latest jetpack MIFI device, explaining how it's very fast using the latest technology and will cost nothing since the cost is rebated by mail. Even though I already ha...
Entity
Categories: Internet Services
6, Report:
#1124281
Posted Date:
Apr 29 2014
Verizon DSL internet Speed Scam Nationwide
I am paying for DSL speed that is 1 mbps to 3 mbps. My internet is very slow. So I called Verizon and a speed test was done. Well, I am getting 1.02 mbps. According to the rep. i spoke with, that is sufficient according to the deal being provided, because it is above 1 mbps. hold on...
Entity
Categories: Internet Services
7, Report:
#1129560
Posted Date:
Mar 10 2014
Verizon Residential High Speed Internet = Slow Speeds + No Support Provided Verizon Double Play DSL Plan advertises 7-15 mbps but delivers less 2-5 mbps Monrovia California
I ordered Verizon Residential DSL and Phone service in October 2013. No other provider available for phone and DSL besides TWC so I chose Verizon based on advertised plan for high speed DSL 7-15 mbps Verizon Double Play plan at 44.95 per month for home phone and High Speed DSL.
It...
Entity
Categories: Internet Service Providers
8, Report:
#1014922
Posted Date:
Feb 15 2013
Verizon So, finally, verizon has admitted they screwed up royally. So, two years ago when he signed up for verizon dsl, they input the wrong address initially, instead of deleting the incorrect acct, they kep Trenton, New Jersey
So, finally, verizon has admitted they screwed up royally. So, two years ago when he signed up for verizon dsl, they input the wrong address initially, instead of deleting the incorrect acct, they kept it open and then set up an acct with the correct address.... Billing us twice, on...
Entity
Categories: Cellular Phone Companies
9, Report:
#991477
Posted Date:
Jan 20 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/2dbab602-6070-459e-852a-f1b95518c0de.png)
Verizon, PA Verizon Communications, Inc DSL, Slow Speeds, Selling 10Mbps, getting 56k Speeds. Ripoff, Mentally ill workers, damage, phone jacks, crossed wires, attitude, Shoddy Work, unnecessary work, poorly trained workers, Incompetent , Internet
Whatever you do, STAY away from Verizon DSL Internet Service in Philadelphia. Verizon is
running a SCAM. They sold me 10Mbps DSL service when I switched from cable four
months ago. I ran a speed test and discovered I was getting 1989 56k modem
speeds. Called Verizon and the...
Entity
Categories: Internet Services
10, Report:
#993623
Posted Date:
Jan 09 2013
Diversified Consultants, Inc. How can there be a debt, if Verizon has credited the account to zero - our line was never activated. Internet
LOL .... Honestly, I recognize that DCI has a job and a role to play. I get that. But if that's the case, then do it well. I ordered Verizon DSL some 3 months ago, which includes local calling. We do not use a land line - we don't have a physical phone b/c we only use Verizon ...
Entity
Categories: Telephones
11, Report:
#959640
Posted Date:
Oct 24 2012
Verizon Verizon DSL VICTIM OF VERIZON -CHARGING FOR DSL SERVICES THAT WERE NOT AVAILABLE IN MY AREA. KEPT CHARGING ME FOR DSL SERVICES AFTER CANCELING DSL SERVICE. Dallas , Texas
Unfortunately I am in a Verizon service area for telephone & DSL . I could never get my computer to stream video even though it was made for streaming videos. I had Verizon DSL and called Verizon to see why this was.
They told me that I needed more broad ba...
Entity
Categories: Cellular Phone Companies
12, Report:
#882460
Posted Date:
May 14 2012
Verizon California DSL I have NEW equipment, DSL high speed internet has to be RE-BOOTED 2x 3x a day!!?? Internet
HOW do we get thru to Verizon California regarding high speed DSL service ? IT SUCKS. I have new router, new wireless wi-fi, new Dell desktop with Windows 7. DSL is the weak link. Everyday EVERYDAY I have to re-boot my router 2x or 3x and wait for the unit to 're-load / ...
Entity
Categories: Internet Service Providers
13, Report:
#864902
Posted Date:
Apr 06 2012
Verizon Verizon Communications Verizon, DSL, High Speed Internet Internet, Internet
Received the follow email from Verizon on my home internet service. Apparently as of May 6, 2012 I will no longer be provided with a dry loop internet service to my house unless I purchase home phone service. In the days of Cell phones and other services that are cheaper, I fi...
Entity
Categories: Internet Service Providers
14, Report:
#855124
Posted Date:
Mar 17 2012
Verizon DSL Verizon DSL not what agreed on, Internet
I bought Verizon DSL service because it came with MSN premium e-mail and it also came with included anti virus software and MSN tech support. Recently they announced they are parting with MSN and I had two options. One, I could buy an economy plan from MSN which di...
Entity
Categories: Internet Service Providers
15, Report:
#779077
Posted Date:
Feb 12 2012
Verizon Online Deceptive, Fraudulant, Un-Ethical, Dishonest,Insulting Martinburg, West Virginia
In May of this year, I switched from Optimum Online to Verizon DSL because of a LARGE price increase from Optimum and a seemingly better promotional offer from Verizon of $29.95 , - $5 a month & free modem & shipping - I confirmed this on their website & have a copy of t...
Entity
Categories: Internet Services
16, Report:
#802296
Posted Date:
Nov 28 2011
Frontier Frontier welcome to the new frontier I've tried canceling the account and continue to get billed. No responses to email and cannot get in touch via phone or chat Rochester, New York
After frontier took over for verizon DSL, I've had nothing but problems. It started with performance problems and outages. Next, the online payment service stopped working and never to my knowledge worked again.I've contacted them numerous times to pay my bill. I finally sent a c...
Entity
Categories: Internet Service Providers
17, Report:
#781112
Posted Date:
Sep 25 2011
Verizon DSL False advertising, terrible customer service Cambridge, Maine
I signed up for verizon DSL with the understanding that I had 30 days to cancel and receive a full refund. The internet quality was terrible, and I canceled on the first day. I was threatened a $80 bill for the free modem that I received, so I mailed the modem back to th...
Entity
Categories: Internet Service Providers
18, Report:
#765188
Posted Date:
Aug 15 2011
Verizon High-Speed DSL Internet Constant Internet-Dropping, Crappy Customer Service, Failure To Resolve Connection Issues, Internet
I will never recommend Verizon High-Speed DSL Internet to anyone. I have had this service for a year, and every day, sometimes 6-8 times within a 5-minute period, the Internet connection drops. Doesn't matter what the weather is like, either, so can't blame it on that. If someone an...
Entity
Categories: Internet Service Providers
19, Report:
#720010
Posted Date:
Apr 20 2011
Verizon billed for back up & security, they did not save my files! St Petersburg, Florida
Been a Verizon customer for 3+ years. Ordered phone services (Freedom Essentials), Verizon DSL and Direct TV. First this was supposed to be $136 per month for all 3 services. Not once has it been $136, instead it's been anywhere from $145 to $179.80 for three ...
Entity
Categories: Telephone Companies
20, Report:
#618232
Posted Date:
Aug 03 2010
Verizon DSL http://verizon.com/foryourhome/ Nine days after connect date not connected problem at C.O. After Three months and mutable complaints services still not working!!! youngstown, New York
DSL with Verizon will not work! better off going with Time Warner cable in western New York! We have had the service for three months Nine days after our connect date no internet! Any calls to any support ie.......1=800-567-6789 will resort in disconnection or&nb...
Entity
Categories: Telephone Companies
21, Report:
#618233
Posted Date:
Jun 29 2010
verizon (DSL service) Dsl No support!!!!!!!!!!! customer go to H*ll! Internet
DSL with Verizon will not work! better off going with Time Warner cable in western New York! We have had the service for three months Nine days after our connect date no internet! Any calls to any support ie.......1=800-567-6789 will resort in disconnection or&nb...
Entity
Categories: Internet
22, Report:
#597072
Posted Date:
Apr 27 2010
verizon telephone company dsl division VZ vz verizon Verizon Triple play bundle etc Verizon are LIARS!!!! Bad,Fraud Internet
7 Reasons why not to get Verizon Dsl..
1.Bad Service,
2.Unreliable,
3.Fraudelent,
4.No such thing as 7.1 Mbps A.K.A Turbo plan
5.Expensive $$$$$$$$
6.Bad tech support
7. Bad connection!!!
I got Verizon dsl about a year ago with 1 Mbps, then i decided to upgrad...
Entity
Categories: Internet Service Providers