401, Report:
#357294
Posted Date:
Jul 30 2008
HughesNet Does Hughesnet actually PROVIDE a SERVICE or do they just SWINDLE new customers with installation and cancellation fees? Nationwide
You shouldn't have to read the fine print to keep from being ripped off. Hughesnet is the worst company I have ever had to deal with. They are the only Satellite provider in my area... and they are Dispicable! We cancelled our service with them a week after we got the dish installed...
Entity
Hughesnet
Categories: BBB Better Business Bureau
402, Report:
#355701
Posted Date:
Jul 25 2008
HUGHESNET DID NOT MENTION F.A.P DURING SALE OR BEFORE INSTALLED AND KEEPING MY MONEY IS THE SAME AS ROBBERY Internet
My complaint is that Hughesnet does not inform their customers at the time of sale or installtion about f.a.p. This is an important part of using your computer if you watch movies on Netflix and play alot games on Pogo. I found out about f.a.p the next day when my computer would bar...
Entity
HUGHESNET
Categories: Internet Marketing Companies
403, Report:
#353002
Posted Date:
Jul 19 2008
Hughesnet Promised 650 KBPS downloads only get 13-80 KBPS- Tech Support refuses to help Internet
I signed into contract (two year) with hughesnet and purchased the equipment. For the first year system appeared to operate good. About two months ago systen slowed down, considerably. I went from 650 kbps downloads to 13-80 kbps. My download speeds fluxuate from 650 kbps to 10 k...
Entity
Hughesnet
Categories: Internet Service Providers
404, Report:
#352877
Posted Date:
Jul 18 2008
HughesNet, Hughes Corporate Headquarters, Hughes Network Systems, LLC ripoff, bad service, no service, loyal customer, no service, rude customer service Germantown, Maryland
July 18, 2008 3:15 pm I finally broke down after 15 months of slow internet and the repeated calls of rude customer care support that refused to let me speak to a supervisor to fix the problem, or credit me anything for no service much of the time. I was charged $222.59 to cancel a...
Entity
Hughes Corporate Headquarters, Hughes Network Systems, LLC
Categories: Internet Service Providers
405, Report:
#352006
Posted Date:
Jul 16 2008
HughesNet sales team knowingly withheld pertinent information from me about daily download/upload limits fairaccess policy, Gaithersburg Maryland
Hughesnet sales department withheld strategic information from me when I contacted them for internet service for my cafe customers. They told me that I would be able to have up to 20 customers on at a time with fast speed. The installer also supported their lie when he installed t...
Entity
HughesNet
Categories: Internet Services
406, Report:
#350997
Posted Date:
Jul 14 2008
Direcway - Hughesnet; Hughes Network Systems, LLC A bunch of Crooks that Rip you Off!! Germantown Maryland
Three weeks ago I moved to a new home to better my family. I called HughesNet to cancel my services at my old location. They immediately started to tell me that they were going to charge me a $300 early termination fee. I then told them that due to where we live we are not able to g...
Entity
Hughes Network Systems, LLC
Categories: Internet Service Providers
407, Report:
#349303
Posted Date:
Jul 09 2008
Hughesnet Bait and Switch - dial up slow sold for high speed - ADMITTED TO BY EXECUTIVE INTERNET
I have had Huhesnet service for 2 years now , and the service is getting worse as time goes on - to the point it is SLOWER than the dialup I had before . I have had 2 technicians out who were late both times and left my equipment in worse shape than when they got there ( one was 6 ...
Entity
Hughesnet
Categories: Bait-and-Switch
408, Report:
#348953
Posted Date:
Jul 09 2008
Hughesnet poor service tech non-support SLOW SPEEDS Germantown Maryland
I started with hughesnet in january and have been getting slower speeds since. Tried tech support but i can't speak indian so it's a wash. I finally got to a supervisor today and was told that theres nothing they can do. I do feel a little better hearing something different than del...
Entity
Hughesnet
Categories: Internet Service Providers
409, Report:
#346519
Posted Date:
Jul 02 2008
HUGHESNET, Hughes Network Systems, LLC bad customer service, refused to transfer, rude, hung up on me, recorded me but doesn't allow recording. Germantown, Maryland
I have been a Hughes net customer in Texas for over a year and a half now and have still 10 months left on my account before I will definitely be cancelling my service. After repeated attempts to get transferred to T1 supervisors, and asking for corporate information, I find myself...
Entity
HUGHESNET SATELITE SERVICE
Categories: Internet Service Providers
410, Report:
#345876
Posted Date:
Jun 30 2008
Netscape SORRY, SORRY, SORRY without a doubt, the worst ISP known to man, Nationwide
I thought WMConnect was bad until I had to switch to Netscape. This is without a doubt, the worst ISP known to man. It takes an extremely long time to access my email, and even longer to forward or reply to an email. I live in a rural area where only dialup is available and was cons...
Entity
Netscape
Categories: Miscellaneous Companies
411, Report:
#345846
Posted Date:
Jun 30 2008
Hughesnet RIPOFF, EXCUSES, OVERPRICED, WILL NOT HELP CUSTOMERS Internet Internet
We purchased Hughesnet satellite service in November, 2008. The first month was ideal. No problems.
In January of this year, we started having speed issues, so I upgraded to the highest HOME service. STILL having problems with speed issues.
Every time I call, I get someon...
Entity
Hughesnet
Categories: Internet Service Providers
412, Report:
#344120
Posted Date:
Jun 25 2008
Hughes Internet I have no service after 4 months.Its not worked for over 6 months.They want to charge to fix it. Nationwide Nationwide
I got this because I need internet and I had no other choice.It was put in in 8/2007 and by 12/2007 It stop working.I called out of the USA many times and they would trouble shoot it.I wanted to talk to someone I could understand so I ask for a manager,after more time on the phone I...
Entity
Hughes Internet
Categories: Internet Service Providers
413, Report:
#343906
Posted Date:
Jun 25 2008
Hughesnet.net, Hughesnet The Old Direcway Hughesnet satellite is a rip-off, bad service, limits on your use, high prices, don't use them Internet, Nationwide
We moved to the country months ago and our only choice of internet service was satellite. There were mixed reviews in my research before buying, but seriously didn't have a choice, so I ignored the bad stuff I read. Well if you are here like me, let my words right now convince you...
Entity
Hughesnet.net, Hughesnet The Old Direcway
Categories: Internet Service Providers
414, Report:
#342703
Posted Date:
Jun 21 2008
Hughesnet Refund Nationwide
We canceled our service with Hughesnet on May 30th. We were informed at the time of cancellation that our refund would be back on our credit card in 5-7 days. We also canceled our television service at the same time. We got our refund for the television service but nothing for the i...
Entity
Hughesnet
Categories: Utility Companies
415, Report:
#341812
Posted Date:
Jun 19 2008
HughesNet Deceptive advertising, unethical business practices, lying and cheating consumers Chicago Illinois
As a senior citizen and a previous widow I have been taken advantage of by HughesNet. I was in a rural area where dial-up was the only option. I contacted HughesNet and signed up for their service thinking I would be provided a 'highspeed' connection. I quickly found out that I c...
Entity
HughesNet
Categories: Internet Service Providers
416, Report:
#340898
Posted Date:
Jun 17 2008
HughesNet HughNet -- HugeNet of deception Nationwide
I purchased the HughesNet service in March of 2008. I have nothing but problems with them. 1st I was told you could try it for 30 days without cost to met if I decided not to continue. I asked if the installation was in that 30 day no risk and was told that if I decided to discont...
Entity
HughesNet
Categories: Internet
417, Report:
#340358
Posted Date:
Jun 15 2008
HughesNet-Directway My wife and I are fed up with on/off again Speeds on ProPlus Plan- Top Home Plan Internet
We purchased the ProPlus Service from HughesNet in Late November, 2007 on a 24 month plan. This included all equipment and a monthly rate of $101.00. Which is very expensive for us.
I have been tracking performance and here is an example. I haven't been tracking on a daily basis...
Entity
HughesNet-Directway
Categories: Satellite Companies
418, Report:
#339544
Posted Date:
Jun 12 2008
Hughes Network Systems, HughesNet, DirectwayHughes Network Systems, HughesNet, Direcway Add me to the long list of people being screwed by Hughesnet Germantown Maryland
Hughes Network Services AKA HughesNet, also ripped me off!
The website that I was viewing at the time I ordered HughesNet had their phone number and a box displaying a $200.00 rebate! I was real excited because living in a rural area the only options we have is HughesNet or Wild...
Entity
Hughes Network Systems, HughesNet, Direcway
Categories: Internet Service Providers
419, Report:
#339415
Posted Date:
Jun 12 2008
Hughes Internet Dish System False Advertising! German Town Maryland
After reading some of these reports I find I am not alone!
When I contracted the services of HughesNet a few years ago, the contract stipulated that I had various guarantees and I was also required to complete a period of time to receive a $100 offer they had at that time.
When ...
Entity
Hughes Internet Dish System
Categories: Internet Service Providers
420, Report:
#338009
Posted Date:
Jun 07 2008
WildBlue Communications Time Out for overage use, incompetent installation, disreputable installer, poor customer service, buy out of contract Englewood Colorado
I'm a new WB customer, and have had the service for one month. Prior to this, I had dial-up and I think I was one of the last holdouts. Does anyone use dial-up anymore? It took about two weeks to finally get my internet running up to speed, after the installer was out here four sepa...
Entity
WildBlue Communications
Categories: Internet Service Providers
421, Report:
#336994
Posted Date:
Jun 04 2008
Hughesnet Problems discontinueing service Internet
We contracted with Direct TV and ended up with Hughesnet. We had used the service for several years. The payment was set up on our credit card. We decided to cancel the service and called the number that appeared on the statement and was told they had no record of our account. W...
Entity
Hughesnet
Categories: Satellite Companies
422, Report:
#336906
Posted Date:
Jun 04 2008
HUGHESNET High-Speed Internet -- NOT !!! Yulee Internet
If yu are thinking of HughesNet..STOPP read all coplaints. I have had Hughes for over 2 years, I was getting reasonably good service .This for $59.00 a month. I was not happy and was told by customer NO SERVICE to upgrade to PROFESSIONAL. I did in 12/07 and now average only 20 kps...
Entity
HUGHESNET
Categories: Satellite Companies
423, Report:
#334873
Posted Date:
May 26 2008
Hughesnet Fair access policy is against the law Germantown Maryland
This company has starting limiting internet service but still want there money. This is unfair and a class action lawsuit should be filed against this company.
Grizzly
Kamiah, IdahoU.S.A.
Entity
Hughesnet
Categories: Miscellaneous Companies
424, Report:
#334617
Posted Date:
May 24 2008
Hughes Net Satellite, HughesNet Sattellite Avoid at all cost. The ads on TV are a joke. There are better companies that work. Germantown Maryland
We live in the country and had dial up service but we needed faster service for because my wife was doing online school. We signed up for satellite service because we had DirectWay before and it worked OK. My old system wouldn't work with the new one so we had to purchase a new sy...
Entity
HughesNet Sattellite
Categories: Internet Service Providers
425, Report:
#334608
Posted Date:
May 24 2008
Hughesnet - Directway a total ripoff if you want to waste money, use this service Birmingham Alabama
WOW. I had Direcway before Hughesnet took over. With Direcway, I didn't seem to have a problem with the limit on my bandwidth. After Hughesnet put their name on the company - all went to, well, it went way downstairs.
I have the middle plan, the one that costs me 75.00 a mon...
Entity
Hughesnet - Directway
Categories: Internet Service Providers