26, Report:
#927248
Posted Date:
Aug 16 2012
Hearthware, Inc. NUWAVEPIC.com NO CUSTOMER SERVICE... CANNOT CANCEL ORDER... NO EMAIL REPLY... OVERCHARGED SHIPPING FEES , Internet
NO CUSTOMER SERVICE TO TAKE YOUR CALL TO CANCEL ORDER
Saw advertisement on TV. Looks like a great product and a great deal..... NNOOOTTTT!!!!!!
I ordered the product using their online service. It will prompt you if you want to add more products and just pay for th...
Entity
Hearthware, Inc.
Categories: TV Advertisements
27, Report:
#927483
Posted Date:
Aug 15 2012
hearthware inc Purchased Buy 1 get 1 Free offer and never received 2nd unit Libertyville, Illinois
I was charged for the Nuwave Portable Induction Cooktop (PIC) on June 21st, having actually ordered it online a couple weeks prior. The offer online was Buy 1 get 1 Free. At this point (August 15th) I have still not received the 2nd PIC. I contacted customer suppor...
Entity
hearthware inc
Categories: Bait-and-Switch
28, Report:
#926794
Posted Date:
Aug 14 2012
Hearthware inc Hearthware precision induction cooktop. T Deceptive selling, no answer at customer service, full charge for half order. Libertyville, Illinois
Complete ripoff. Company only sent half order. Charged for full order. Sent a letter that full order would be completed after stock was replenished due to low stock. Nobody answers customer service line. Told to stay on hold for 2hours. After 9 weeks order still hasn't been filled. ...
Entity
Hearthware inc
Categories: Appliances
29, Report:
#924197
Posted Date:
Aug 13 2012
Precision Induction Cooktop Hearthware,Inc. False advertising Libbertyville, Illinois
On 7/8/12 I ordered the Precision Induction cook top which was to come with free 2qt.pot with lid ,9 and 10,5Perfectgreen frying pans which only sent the cooktop and the 2qt. pot. Charged my credit card 129.94. This was also a B OGO free. Rec...
Entity
Precision Induction Cooktop
Categories: TV Advertisements
30, Report:
#921519
Posted Date:
Aug 04 2012
Nuwave Hearthware, Inc. Non-shipment Libertyville, Illinois
Ordered cooktop on 7/29/12. Called FedEx on 8/2/12 to track. Order was never sent. All FedEx received was shipment info, no product.
They are making enough money on shipping, they really shouldn't charge for the product.
Called repeatedly. Called more than one number. Wait, w...
Entity
Nuwave
Categories: Shipping & Handling
31, Report:
#921118
Posted Date:
Aug 04 2012
Hearthware, Inc. NuWave Did not ship what paid for, add on TV misleading. Libertyville, Illinois
We bought the Nuwave Cook Top after seeing it on the TV, the add on Tv shows a buy one get one free. After ordering the special at buy one get one free of a price at three payments of 33.00. While I was on the phone I asked the Lady about a cover for cook top and set of pans that co...
Entity
Hearthware, Inc.
Categories: Miscellaneous Electronics
32, Report:
#916833
Posted Date:
Jul 26 2012
Hearthware Inc Nu Wave False Advertising - Cheating Consumers Libertyville, Illinois
I was supposed to receive two Nu Wave PICs and Two Complete PIC Cooking Packages. Each package was supposed to consist of a 9 inch stainless steel non-stick omelet pan, 10.5 inch stainless steel non-stick frying pan, 3.5 qt stainless steel pot with tempered glass lid, stainles...
Entity
Hearthware Inc
Categories: Appliances
33, Report:
#916450
Posted Date:
Jul 26 2012
Hearthware, Inc NuWave Induction Cooktop Customer Service is non-existent Internet
I purchased the NuWave Induction Cooktop (NIC). The cooktop never worked. Whether it was damaged in shipping (I could see no scratches or dents), or just faulty workmanship, I can not say. The thing just simply does not work.
I tried to get in touch with someone at Hearthwar...
Entity
Hearthware, Inc
Categories: Appliances
34, Report:
#905709
Posted Date:
Jul 11 2012
Hearthware, Inc. NuWavePIC; IBC Precision Cooktop; Precision Induction Cooktop Deceptive Advertising/Liars; Thieves Internet
Very deceptive advertising. They tell you buy one oven, get one free, plus all the cookware that comes with it. Little do you know you will be charged extra shipping and handling for all the so called free items. You might as well buy everything at regular price when you find out wh...
Entity
Hearthware, Inc.
Categories: Kitchens