26, Report:
#364418
Posted Date:
Aug 19 2008
Runescape By Jagex I am trying to cancel my son's account and when I get to submit it the web page expires. Internet
I was trying to cancel my son's subscription. After entering all of my demographics with credit card info it prompts you to submit to cancel. Once you click on the submit button the page is redirected to 404 Page not found
Sorry , the page you were looking for was not found. It's e...
Entity
Runescape By Jagex
Categories: Internet
27, Report:
#333235
Posted Date:
Aug 07 2008
Jagex.com Jagex will not give me my account back after 4yrs of paid membership and correct recovery info Cambridge United Kingdom
They keep locking my account because someone keeps doing a password recovery for my account. I have emailed them several times and done several locked recoveries with the right infomation and they still won,t unlock it. I paid for 2 months membership and so far haven't been able to ...
Entity
Jagex.com
Categories: Websites
28, Report:
#353142
Posted Date:
Jul 30 2008
Jagex Unlawful ban, not living up to there own terms and conditions Cambridge United Kingdom
I have been playing the Jagex game Runescape for more then 4 years. 3 of those 4 years as a paying member. Suddenly Jagex bannen my account permanently because they were the opinion my accountname was offensive.
Maybe it was, that is not the issue and a matter of opinion.
The i...
Entity
Jagex
Categories: On-Line Business
29, Report:
#355363
Posted Date:
Jul 25 2008
Jagex/Runescape moderator power lust and lack of customer service Nationwide
i was treated offensively by a higher lvl player who was a moderator and seemed to be a teenage kid observered by his unintellegent response. he commented that my lvl was to low to be in the area to which he was playing-i happen to be a high lvl ranger not a meleer like him.
i told...
Entity
Jagex/Runescape
Categories: BBB Better Business Bureau
30, Report:
#249422
Posted Date:
Jul 13 2008
Jagex LTD: Runescape By Jagex Paid for son's account, next day perm. banned, no reply to emails, etc. Cambridgeshire United Kingdom
After paying for my son to become a member of Runescape on May 16, 2007, he logged in May 17, 2007 to find out that he was banned. Let me say, that this is the most insecure site I have seen. His account has been hacked about 20 times since he started playing about 8 months ago.
...
Entity
Runescape By Jagex
Categories: On-Line Business
31, Report:
#183155
Posted Date:
Jul 02 2008
Jagex ripoff of items you buy for game then disappear Internet
my son plays the game bought some items to assist with playing the game, oh the company changed hands and they will not supplie us with the $80 of items he bought but gave a discount of 25% on other items($65). he then bought more $65. then on friday march 17th all the items he had...
Entity
Jagex
Categories: Computer Software
32, Report:
#317540
Posted Date:
Jun 27 2008
Jagex, Runescape Runescape - A Ruinedscape London Internet
The Real Age of RuneScape Players
If you visit the RuneScape site or try to sign up for a new account, you get the following message:RuneScape is limited to users aged 13 and older. The RuneScape web site likewise says that it is only for those 13 and up. This might lead you to be...
Entity
Jagex , Runescape
Categories: Liars
33, Report:
#342299
Posted Date:
Jun 20 2008
Jagex: Runescape carried on drawing money out of my account Internet
I sined up to membership on runescape to pay monthly
I got bored of it and thought I had cancelled it but it was still drawing money of my credit card 72 days later, even weirder they were drawing it out of my new card so I dont know how they did that
This thing is a rip off
Ji...
Entity
Jagex: Runescape
Categories: Internet Fraud
34, Report:
#325824
Posted Date:
May 06 2008
Jagex Ltd., RuneScape, Andrew Grower Wilfully abuses my child by refusing to recover his paid for account. Would like to be part be of a Class Action Law Suit. Cambridge United Kingdom
My son has been playing Runescape for a number of years and I have paid for his subscriptions as well as his two brothers'. His account was hacked and he can no longer access his account.
Using the (very poor) customer service interface on the Runescape website we requested t...
Entity
Jagex Ltd., Runescape
Categories: Websites
35, Report:
#329841
Posted Date:
May 01 2008
Jagex - Runescape Jagex - Runescape Runescape Appeal system Cambridge United Kingdom
My runescape account, xxt kxx has recently been banned for breaking rule 7, macroing. I submitted the following appeal:
Dear Jagex, I would like you to know that I was not using any cheats or something like that. It came because I was hacked, my password was my mothers surname, ...
Entity
Jagex - Runescape
Categories: Internet
36, Report:
#310837
Posted Date:
Feb 21 2008
Jagex/ Runescape Passwords/ Accounts Stolen - Continue to take payments Internet
My son's account has been hacked, but Runescape will not acknowledge this. They say the account is still open - just reset password. We tried - they decided the account didn't belong to us and we couldn't reset the password. There are no emails/phone #'s. The only way to stop th...
Entity
Jagex/ Runescape
Categories: On-Line Business
37, Report:
#305849
Posted Date:
Feb 04 2008
JAGeX, Runescape Account stolen still withdrawing payment. Cambridge England United Kingdom
Ok so here's the deal, My account was stolen because someone somehow has gotten ahold of my transaction recepit's I am beleaving that they have to know my email password Im guessing maybe I have a keylogger program on my pc, but that isnt the problem see the problem is for one I can...
Entity
JAGeX,Runescape
Categories: Corrupt Companies
38, Report:
#302348
Posted Date:
Jan 25 2008
Jagex Also Known To Many As Runescape... PARENTS PLEASE READ My son's account was ripped off by Jagex Somewhere Out Of The Country Go Figure Internet
attention to all parents out there i have paid my sons membership for two years on runescape which is affiliated with jagex and this company is out of the country. I have paid two years worth and recenlt last week another payment. now the email reads his acc ount is locked i sent th...
Entity
Jagex ,Runescape
Categories: Corrupt Companies
39, Report:
#204538
Posted Date:
Jan 02 2008
Jagex Andrew G They riped me off it made me so upset Ripoff Cambridge United Kingdom
My brother cursed and so they banned him and then we said that we were going to report them for theft and so they unbanned his account. But now i tryed to login while he was on and i did know that he was loged in so they locked his account then when we turned his info to unlock his ...
Entity
Jagex Andrew G
Categories: Con Artists
40, Report:
#199301
Posted Date:
Jan 02 2008
JagEx - runescape.com misrepresentation of rules harassment of customer on petty grounds poor customer service slander libel Ripoff No Conact info poor service, unmonitored sites Internet
Signed up for an account four days ago, and already have been banned for something my son didn't do. Many false reports are submitted and in this case, the account is being locked to get my membership fee amount with out providing the service I paid for.
A few days after signi...
Entity
JagEx - runescape.com
Categories: Internet
41, Report:
#288072
Posted Date:
Dec 22 2007
Runescape Jagex Runescape Theft Internet
My credit card was stolen and used for transactions for both Runescape and PayPal. I was able to contact PayPal and report the fraud after I cancelled my credit card. PayPal is working with me to rectify the fraudulent charges.
I don't have a runescape account. I have no idea ...
Entity
Runescape Jagex
Categories: Internet Fraud
42, Report:
#288922
Posted Date:
Dec 04 2007
Jagex's ignorant company jagex's Cambridge United Kingdom
I was a user of jagex's site rune scape.com my credit came back insuficuent so i went through pay pal and still have had my account re activated so i am writing with complete information for all concerned to try and get some questioneds asked here is all the information you need is ...
Entity
Jagex's
Categories: Auto Clubs
43, Report:
#270149
Posted Date:
Aug 25 2007
Jagex Specifically Runescape (Andrew Gower, Paul Gower, And Constant Tedder Who Do Business As Jagex Ltd) Customer Support Non-existant, Mishandling Of Account, Overcharges, Lack of Security ripoff Cambridgeshire United Kingdom
First of let me comment in saying that the game play of this game is not in question. The game itself lends hours of entertainment with many different activities that are not structured in a way that forces you to accomplish 1 level before proceeding to another. The game play itself...
Entity
Jagex - Runescape
Categories: Computer Programmers
44, Report:
#265316
Posted Date:
Aug 05 2007
Jagex: Runescape Time and Money Wasted Herndon Virginia
I am 19 and Jagex dissipated my life. I started playing runescape when i was 16 not knowing that jagex is a an addictive parasite infecting my lifestyle. Ever since i started playing runescape and it damaged my relationship with my family, the relationship with friends, and my schoo...
Entity
Jagex: Runescape
Categories: Internet Services
45, Report:
#262875
Posted Date:
Jul 24 2007
Jagex bad customer service, unwarranted negative actions against accounts, non-answers to questions Cambridge, United Kingdom Other
Lately, I have encountered the follwing problems with this company:
1) Unwarranted actions against account. I repeatedly received punitive action against my account because of extremely loose interpretations of their rule #1, which says one cannot say anything offensive to anyo...
Entity
Jagex
Categories: Internet Services
46, Report:
#259002
Posted Date:
Jul 06 2007
Runescape By Jagex Misrepresentation, Poor Customer Service, Causing Distress Cambridge UK
I have been playing this MMORPG called Runescape by Jagex Ltd. on www.runescape.com for more than 3 years. I have invested a lot of time and money for this game.
They recently banned my account from the game for violating what they call Rule 7: Macroing. I followed the proper pr...
Entity
Runescape By Jagex
Categories: On-Line Business
47, Report:
#178956
Posted Date:
Jul 06 2007
Runescape Jagex charges high prices for Runescape membership and the game isn't worth it ripoff Internet
Jagex owns Runescape, an online game which many people play all around the world. They charge $60 per year for membership, when I could go to my local shopping center and buy a more interesting game for $20. (A one time fee)That is too high for a membership. Another thing that I wan...
Entity
Jagex
Categories: On-Line Business
48, Report:
#205466
Posted Date:
Aug 10 2006
Jagex is a fraud and ripped me off Ripoff United Kingdom
i got perm banned for offensive language but i had friends who have done worse things like autoing and have been unbanned sometimes unbanned twice.. jagex bans people for autoing and yet they do it because i sent an appology trying to explain in as many words that the little 400 wor...
Entity
Jagex
Categories: Corrupt Companies
49, Report:
#177738
Posted Date:
Feb 23 2006
Jagex - Runescape ripoff Scamming Members When you are a member for like 2 months and you say a web address in thier game they ban you permanet and take the money you spent. For me $82.00 Internet
I have 2 accounts on this site. Thier names are Minisink, and 13553. I just payed for Minisink for 1 Year up front. Then they banned me because I said a web address to a site that helps players in the game.
I payed $82.00 up front used about $5.00 and they banned me permanet.
...
Entity
Jagex - Andrew Gower
Categories: Internet
50, Report:
#149899
Posted Date:
Jul 15 2005
Jagex, Runescape, misrepresentation of rules, harassment of customer on petty grounds, poor customer service, slander, libel Ripoff Cambridge United Kingdom Internet
A few weeks after signing up as a paying customer on RuneScape online game, I received a threatening, nonspecific and aggressively worded email claiming I had been caught breaking two rules (Rule 11 on advertising and Rule 9 on encouraging others to cheat), which I had not broken as...
Entity
Jagex
Categories: Internet Services