551, Report:
#408944
Posted Date:
Jan 22 2009
Magic Jack Disclosed Confidential Information, Won't Take Debit Card Number Off Another Individuals Account West Palm Beach Florida
I purchased my magic jack in May 2008. I loved it so much, I told my babysitter about it. She wanted to purchase one, but didn't have a debit/credit card. In June 2008, she gave me the cash and I made the purchase for her, using her name and address. Once the order was processed...
Entity
Magic Jack
Categories: Credit Card Fraud
552, Report:
#411232
Posted Date:
Jan 21 2009
Magic Jack False Advertising and Predatory Contract Practices Internet
Magic Jack is a scam. I bought the Magic Jack in July 2008. I actually went ahead and prepaid for 6 years service. The total with shipping was $108. It installed OK and worked from the start. On occasion, it would sound tinny, and would occasionally drop a call, but was worth what w...
Entity
Magic Jack
Categories: Internet Service Providers
553, Report:
#410551
Posted Date:
Jan 16 2009
Magic Jack Do not order from this company! West Palm Beach Florida
If only I had the insight to look into this company before ordering anything from them! I placed an order over the phone for one magic Jack and received three. I had gotten in contact with live chat and explained that I received three magic jacks instead of one in November.
They cl...
Entity
Magic Jack
Categories: Internet Marketing Companies
554, Report:
#412806
Posted Date:
Jan 16 2009
Mgic Jack FRAUD AND SCAM West Palm Beach Florida
Magic Jack is the worst company ever. We ordered the device and after noticing our account had money removed for it and we had not received it, I contacted the company the ONLY way there is which is online with live chat. The reps at that time seemed helpful and told me when we rece...
Entity
Mgic Jack
Categories: TV Advertisements
555, Report:
#412695
Posted Date:
Jan 16 2009
MagicJack sold me a substandard equipment West Palm Beach Florida
i bought magic jack from advertisement on tv and internet it seems so simple the instructions saidplug any phone into magic jack plugmagic jack into any USB port pic up your phone and talk for free, but the problem is they didnt explain that their might be a problem with echos when ...
Entity
MagicJack
Categories: Attorney Generals
556, Report:
#412629
Posted Date:
Jan 16 2009
Magic Jack Device broken and will not replace Internet
magic jack phone service a rip off the units they delever only work for a short time and if you have to ask to repalce the unit you have to pay again and if that unit breaks they do not replace it...you spend hours and hours on the pc chat with them trying to fix the problems nd end...
Entity
Magic Jack
Categories: Telephone Companies
557, Report:
#412555
Posted Date:
Jan 15 2009
Magic Jack They charged my account before I even received the equipment. They say it's a free trial but know I know different. Lucky I had the money in my account. Then when you chat with them they said it was because I used my debit card. I am wondering how they know it's a debit card? Because it is a visa card. I wish I had come here first to look at the complaints. I will get refund when I get the MJ. Indianapolis Indiana
They billed me before I even recieved the equipment. It was supposed to be a free trial. When you chat with them they said it was because I used my debit card. They can not reverse the charge. How can a company be so dishonest?
I will get involved with a class act suit. If they do ...
Entity
Magic Jack
Categories: Telephone Companies
558, Report:
#396802
Posted Date:
Jan 11 2009
Magic Jack Terrible Expectectency of performance Internet
If I would have known about this web-site before and read about what to expect from the Magic Jack. I would have never bought this jack.
Now that I did I can confirm and relate to the stories in this report. Unfortunatelly it is not a reliable product and often when you call oth...
Entity
Magic Jack
Categories: Telephones
559, Report:
#410106
Posted Date:
Jan 09 2009
Magic Jack No free trial period! Internet
While advertising a free 30-day trial, once I entered my debit-card information, I was immediately charged the full amount of the device and the shipping. I went into a chat with an agent and he was unable to do anything about it because I had just ordered the device and he said he ...
Entity
Magic Jack
Categories: Bait-and-Switch
560, Report:
#409117
Posted Date:
Jan 07 2009
Tahir Magic Jack Internet
My wife was getting lot of calls from the above named individual for selling magic jack device to reduce phone bills. He followed up for weeks and I also spoke to him where he explained that I can make international calls to any one country of my chice beside free calling to US and ...
Entity
Tahir
Categories: Telemarketers
561, Report:
#373913
Posted Date:
Jan 07 2009
MAGIC JACK I order the product after short time it broke and they refuse to replace it there's no number to call just a chat. California
The devise was defective and there's no number or any one to talk with, I got a rude person on their chat room name Grace because that's the only way to contact them, this person stated it was my fault it broke even thought the devise was poorly made and didn't work well. I do not r...
Entity
MAGIC JACK
Categories: TV Advertisements
562, Report:
#408472
Posted Date:
Jan 06 2009
MagicJack LP FRAUD West Palm Beach Florida
I purchased a magic jack and have never been able to get it to work properly. The company does not offer telephone technical support, and therefore you must wait for an email chat with their support department. The support techs go thru the same system tweaks each time you call an...
Entity
Magic Jack
Categories: Telephone Companies
563, Report:
#390056
Posted Date:
Jan 04 2009
Magic Jack- A Conspiracy To Shut Them Down They hacked my PC, shut off my or interfered with my voip phone, erased my firewall logs Las Vegas Nevada
They hacked my PC, shut off my only emergency phone service, and erased my firewall logs
proving they did it. or so they thought...see attached
The following is my opinion of the events as they transpired.
My original ISP was cableone. I have had Lingo VOIP phone service f...
Entity
Magic Jack
Categories: Cable Companies
564, Report:
#407130
Posted Date:
Jan 02 2009
Magic Jack Works BUT Their Billing Is Misleading. Billed me twice what they said they would. Internet
This company promised me t jacks at 19.95 each that included 1 year of service for both. The deal sounded great. After carefully asking detailed questions like Exactly what will my bill be, how much will the total be, and when will the bill hit? I felt confident they were on the u...
Entity
Magic Jack
Categories: Internet Fraud
565, Report:
#406951
Posted Date:
Jan 01 2009
Magic Jack 1 year plus 5 year plan = 6 years total -- Magic Jack can't count! Internet
I bought FOUR Magic Jacks, all with extended 5 year plans, bringing the total to 6 years of service. I argued up and down with the live chat agents, including the supervisor, who wrote, I told you already that the Platinum plan - is an additional 4 years which entitles you to have ...
Entity
Magic Jack
Categories: TV Advertisements
566, Report:
#406086
Posted Date:
Dec 30 2008
Magic Jack poor customer service and the magicjack is poor in performance, it's a ripoff Internet
The magicjack drops calls and I can't get any good help on their live chat.I've chatted with several different people there and they didn't do any good to fix the problem.
James
narrows, VirginiaU.S.A.
Entity
Magic Jack
Categories: Miscellaneous Electronics
567, Report:
#405451
Posted Date:
Dec 28 2008
MAGIC JACK Buy from someone who will give you a phone number first. (Real people) Palm Beach Florida
As you've read, I'm another ripped off consumer. Someone HAS to put a stop to this butthole who is raking in millions, and not helping anyone. My magic jack worked fine for a month or two, but then started having problems. I was happy at first and told all my friends. Since it stopp...
Entity
MAGIC JACK
Categories: Communications & Networking
568, Report:
#405164
Posted Date:
Dec 27 2008
Magicjack I called magicjack with a police report to have my number changed and they said they would change my number they gave me a new number but it never worked and when you called my old number it still works never been dis I called over 3 times to have it fixed and even offered to give them the case number and they did nothing the last rip even hung up on me I have copy of the last conversation with I DONT KNOW Florida
here is a copy of the last conversation I am looking for a attorney now this phone company basicaly said my life is not important here is one copy of the last conversation with a magicjack rep
Chat Window
Page 1 of 2
Please wait for a site operator to respond.
You are no...
Entity
Magicjack
Categories: Cellular Phone Companies
569, Report:
#404832
Posted Date:
Dec 25 2008
Magic Jack caused me to have to wipe and reformat my computer Internet
Purchased MJ and it worked fine for a couple of months then I got an error message about having to plug it into the USB port. It WAS plugged into the port. I downloaded the fix-it file and it still didn't work. I spent about 8 maybe 9 HOURS in about 4 or 5 sessions trying to get it ...
Entity
Magic Jack
Categories: TV Advertisements
570, Report:
#404217
Posted Date:
Dec 23 2008
Magicjack.com Magicjack Will magically jack you for your hard earnedf dollars Nationwide
I bought the Magic jack and at first it worked well. Then after about two days it became a problem everytime I used it.....The thing with magicjack is magically...... you never get a phone # to contact them at>>>?!
I've been trying to get my money back for a menth. To no avail a...
Entity
Magicjack.com
Categories: Sales People
571, Report:
#403264
Posted Date:
Dec 20 2008
MAGIC JACK Fraudulent company. I paid for 5 years and just after two month they changed my phone # and changed my plan from 5 years to one year. West Palm Beach Florida
Fraudulent company.
I paid for 5 years and just after two month they changed my phone # and changed my plan from 5 years to one year.
They advertise 24/ 7 cutomer support .
It is a lie somtime you get customer support by luck.
Nasim ****
HOWARD BEACH, New YorkU.S.A.
Entity
MAGIC JACK
Categories: BBB Better Business Bureau
572, Report:
#398411
Posted Date:
Dec 18 2008
Magic Jack troubleshooting,no support, product is not what it appears to be, promises 30 day free trial, West Palm Beach Flordia
My husband saw this ad on TV, just buying a house, he felt that what we were paying in phone bill and internet was a great hinder. He asked my opion on this product. I went along with it hoping we would not get ripped off. I put it on our charge and they promised on TV your account ...
Entity
Magic Jack
Categories: Communications & Networking
573, Report:
#399863
Posted Date:
Dec 16 2008
Magic Jack Magicjack is a total rip off.. Save your money! Internet
I ordered this product on the 6th of December and cancelled it the same day and lo and behold they snatched money from my account. My bank has taken off the charge and after talking to these people they say that the charge will drop off tomorrow, the 11th. We will find out. But a bi...
Entity
Magic Jack
Categories: Infomercial Rip-offs
574, Report:
#401610
Posted Date:
Dec 15 2008
Magicjack IT'S a big scam to make him rich and to take money out of your back acc the is sad West Palm Beach Florida
I ORDER A MAGIC JACK TO SAVE MONEY and now i made a bad jugement they are taking more money out of my bank every month and i just got it in november the 15 of 2008 and it is sopost to be each year not a month and i can't talk to no one because it's just a recoreding and it makes me...
Entity
Magicjack
Categories: Telephones
575, Report:
#401086
Posted Date:
Dec 13 2008
Magic Jack 30 day free trial is deceptive West Palm Beach Florida
I ordered the magicjack on Dec 10th. I went online to my bank that evening and a charge was already on my card. I tried to call but could not speak to a person so I had a live chat and was told that my card had not been charged although my bank indicated that it had been. The next d...
Entity
Magic Jack
Categories: Internet Fraud