51, Report:
#609972
Posted Date:
Jun 03 2010
Dell - Dell Financial Services Interest-Free Turns Out To Be a Ripoff Round Rock Texas
I needed an inexpensive laptop to tide me over until I saved enough for a great desktop, so I called Dell and told the saleswoman what I was looking for. She told me that there was 12-month interest-free available, then proceeded to ask me what I would be using the computer for, etc...
Entity
Categories: Computer Manufactures
52, Report:
#598593
Posted Date:
Apr 30 2010
Dell Computer Corporation & Dell Financial Services Dell's No Interest Plans Designed to Mislead Customers Austin, Texas
Dell customers BEWARE!!! I ordered a Dell computer and monitor in March of 2009, arranging installment payments. On all the lengthy, confusing monthly statements, Dell shows a minimum payment due, and new optional 11 yr & 3 yr payment plans, plus a Daily Periodic Rate (0.0...
Entity
Categories: Computer Dealers
53, Report:
#591472
Posted Date:
Apr 10 2010
Dell Computers Financial Services Due Date is NOT the real DUE DATE, You MUST pay SEVERAL DAYS in advance or be CHARGED EXTRA TO MAKE A PAYMENT on time. Internet
I'm very upset with the practice of Dell Financial services. Several times I've gone to pay my bill BEFORE the due date and their system will not ALLOW me to make a payment until AFTER the due date! Say what? If you don't pay your bill early enough they then charge...
Entity
Categories: Financial Services
54, Report:
#583050
Posted Date:
Mar 19 2010
Dell - Dell Financial Services Alienware computers Extreme processing fees to make a payment by phone Internet
I had an alienware Titanium account, that apparently dell consolidated into dell finances and closed all the alienware accounts, they said they sent me a letter however, i think i would have said something had i seen one..
Now i still must make payments on this accoun...
Entity
Categories: Credit Card Processing (ACH) Companies
58, Report:
#433766
Posted Date:
Feb 22 2010
DELL Dell won't cancel an order to ensure they get some money out of a customer for cancelling Round Rock Texas
In a nutshell:
I've been a Dell customer for years. I've purchased 2 laptops, a printer, AXIM Pocket PC, etc. I also have a Dell Preferred Account which I've used to make all of the above purchases. Dell has a return policy which is noted on their site. What's not listed is t...
Entity
Categories: Computer Dealers
61, Report:
#558708
Posted Date:
Jan 23 2010
Dell - Dell Financial Services Dell is the worst company ever to do business with- DO NOT BUY FROM THEM Austin, Texas
Dell is the worst company I have ever had to deal with. I purchased my computer in 2003- I have been paying all of my payments on time or ahead of time with the exception of a couple of times when I did not receive a statement from them.
Today, I got ...
Entity
Categories: Computer Manufaturers
63, Report:
#550005
Posted Date:
Jan 21 2010
Dell Computer - Dell Financial Services DFS screwed by Dell Financial Internet
bought a Dell computer in December of 2008. Was never billed. Got a phone call from collections.
I am never late on anyting.....ever! I have a 34 page perfect credit report to prove it...except the blemish from Dell Financial.
For someone that just settled a class action suit, th...
Entity
Categories: Financial Services
64, Report:
#547220
Posted Date:
Dec 30 2009
Dell - Dell Financial Services Dell's Ridiculous Payment Scam Internet
On the Wednesday before Thanksgiving, Nov 25, I made my monthly payment to Dell Financial services. It was due Nov 28. They did not inform me that the payment would be considered late. I just happened to notice, as I clicked submit, the date the payment would be processe...
Entity
Categories: Credit & Debt Services
65, Report:
#547171
Posted Date:
Dec 30 2009
DELL Financial Services DELL THEY KEEP SCREWING UP MY ACCOUNT. HAVE IDIOTS FOR EMPLOYEES CAROL STREAM, Illinois
Dell Financial Services does not know how to handle payments on lease accts. I upgraded my office computer system and sent old system back. Since this time the employees can't seem to apply payments to right accts. In July of 2009, I sent in a payment paying the cu...
Entity
Categories: Computer Rental 2
66, Report:
#545432
Posted Date:
Dec 26 2009
Pentagroup Financial LLC Calls to my work place, calling 4 to 6 times a day BOERNE, Texas
This third party collection agency is a repeated offended of the Fair Debt Collection Practices Act, PL 95-109. At their initial contact with me, I requested a written notice my Dell account had been turned over for collection. I finally received this notice two weeks la...
Entity
Categories: Collection Agency's
67, Report:
#545431
Posted Date:
Dec 26 2009
Pentagroup Financial LLC Calls to my work place, calling 4 to 6 times a day BOERNE, Texas
This third party collection agency is a repeated offended of the Fair Debt Collection Practices Act, PL 95-109. At their initial contact with me, I requested a written notice my Dell account had been turned over for collection. I finally received this notice two weeks la...
Entity
Categories: Collection Agency's
68, Report:
#536044
Posted Date:
Dec 08 2009
Dell Financial Sevices premature billing in violation of GAAP revenue recognition rules austin, Texas
I purchased two separate computers from Dell about six months apart. Both purchases qualified for a financing program which advertised 0% interest for 12 months.
I received a regular monthly statement from Dell Financial Services (DFS). In that statement I was billed for the ...
Entity
Categories: Computer Marketing Companies
69, Report:
#401904
Posted Date:
Dec 08 2009
DELL & DELL FINANCIAL SERVICES DECEPTIVE SALES PRACTICES - BAIT & SWITCH Austin Texas
I purchased a Dell Computer System via a phone conversation with a Dell Sales Rep. named Cindy and was told that I would have 6 months of no interest and no payments and that prior to the end of the 6 months period, I could pay off my original balance with my Master Card. I also ord...
Entity
Categories: Computer Fraud
70, Report:
#532579
Posted Date:
Dec 03 2009
Dell Computer / Dell Financial Services annoying austin, Texas
Offered refund but will not provide boxes or pay shipping. They failed to deliver warranty services
Can not get agent for service in Calif. How is that possible??
Entity
Categories: Computer Manufaturers
71, Report:
#531954
Posted Date:
Dec 02 2009
Dell - Dell Financial - CITI Bank Dell Outrageous Charges on phone payments and same day payments. Internet
Unlike most companies, Dell Financial Services basically punishes you for trying to pay your bill same day or over the phone. The way their system is set up, if you don't have the money until the due date, then you're going to be out $10 to pay your bill on time. They charge you thi...
Entity
Categories: Computer Dealers
72, Report:
#217812
Posted Date:
Dec 01 2009
Dell Financial Services ruined my credit score , resulting in financial harm Austin Texas
I PURCHASED A SERVICE CONTRACT FOR $239.00 IN JUNE OF 2006. THE PURCHASE WAS MADE OVER THE PHONE AND DIRECTLY TO DELL. ALL MY PERSONEL INFORMATION WAS GIVEN I.E. NAME, ADDRESS FOR BILLING TELEPHONE. ALL CONTACT INFO. I HAD BOUGHT A COMPUTER FROM DELL IN 2000 WHILE LIVING IN CONNECTI...
Entity
Categories: Computer Service & Repair
73, Report:
#529768
Posted Date:
Dec 01 2009
Dell Computer / Dell Financial Services won't answer calls and won't stop taking money Austin, Texas
Bought a Dell to work for a company that later fired me, I'm now not working, when I'm late it's a $29 additional charge and now my bill has doubled in the four months I couldn't pay. They then got me to agree to a payment plan, but it had to be auto-deducted, and now that...
Entity
Categories: Computer Help Desk
74, Report:
#524023
Posted Date:
Nov 16 2009
Dell Financial, AutoSave, Rip-Off Charter Warranty Failed To Honor Extended Warranty Farmington Hill charter warrenty autosave/charter warrenty. fraud. took my money and never intended to honner the contract. farmington hills, Michigan
on 9/4/09 i bought a used chevy truck fron a dealer along with a 5 yr 100.000 ml warrenty that claimed to cover transmision. engine. and water pump.in november of 09 the transmision went bad.took it to the shop auto save asked to fax them the oil change records. i sent them to...
Entity
Categories: Questionable Activities
75, Report:
#522753
Posted Date:
Nov 12 2009
Dell Financial (lease division) Dell has deceptive lease practices that must be illegal NY, New York
I did a 2 year 24 month lease with dell computer with a 10% buyout, for 2 workstations and a server for my company. I called in Feb 2008 which was a few months before lease ended (dell has this call recorded) since I am right now in the process of fighting with them and th...
Entity
Categories: Computer Manufaturers