51, Report:
#447076
Posted Date:
Dec 01 2010
Sleepy's - Kingsdown Mattress Warranty, exchange fee, inspections Mays Landing New Jersey
This is a copy of a letter I wrote on April 23rd to my newspapers Consumer Action department.
On December 22, 2007 my wife and I purchased a Kingsdown Green/Blue labeled king mattress from Sleepy's in Mays Landing. Kingsdown has a Body Diagnostic system at the store that gives ...
Entity
Sleepy's
Categories: Mattress Stores
52, Report:
#217965
Posted Date:
Dec 01 2010
Sleepy's Mattress Dishonest Manager, Incompetent Customer Service, Undermining Customers ripoff Flemington New Jersey
We bought mattress set from Sleepy's last July/Aug (not a cheap set & came with a 10 year warranty!!) - salesman was wonderful even recommended the mattress saying it was one of the best for what we were looking for. Not even a year later, the pillow top was sliding off, we called...
Entity
Sleepy's Mattress
Categories: Mattress Stores
53, Report:
#663745
Posted Date:
Nov 19 2010
(800)MATTRESS SLEEPY'S Unreliable, lying, prejustice people Pompano Beach, Florida
This company is so unprofessional. They delivered the mattress what they sold me over the phone. It wasn't good ( I requested a special one for my back) so I sent it back, but before they hardly gave me any time to try it out. I think they do this , because their 30 day po...
Entity
(800)MATTRESS
Categories: Mattress Stores
54, Report:
#651347
Posted Date:
Oct 16 2010
Kings Down Mattress Sleepy's Unreasonable and Unfair decision with regard to a clearly sagging mattress Internet
We purchased a Kings Down (DormoSilver) mattress from Sleepy's in Nanuet NY. Over time we developed excrutiating back pain upon waking up every morning. We contacted Sleepy's who in turn advised that a bed inspection needed to be done. The Inspector came out and measured the s...
Entity
Kings Down Mattress
Categories: BBB Better Business Bureau
55, Report:
#630393
Posted Date:
Aug 18 2010
Sleepys - Sleepy's Mattress Professionals Not backing Warranty Hicksville, New York
After having some serious warranty issues with a Chattam & Wells Bernadette set that I bought from Sleepy's, I decided to take some time and do some research. If you've ever read John Grisham's The Rainmaker [or saw the movie] you will see that Sleepy's operates the same way. Th...
Entity
Sleepys - Sleepy's Mattress Professionals
Categories: Mattress Stores
56, Report:
#536518
Posted Date:
Aug 11 2010
SLEEPY'S SLEEPYS THE MATTRESS PROFESSIONALS SLEEPY'S SELLS DEFECTIVE MATTRESS TO SENIOR CITIZEN / NO RESOLUTION Internet
A mattress was bought for my mom (A senior citizen) about one tear ago from Sleepy's.
In under a year - The mattress has formed a large indent in the middle. My mom is a petite woman and weighs 100 pounds. This should not be happening. It is extremely painful for her t...
Entity
SLEEPY'S
Categories: Furniture & Furnishings
57, Report:
#606579
Posted Date:
May 24 2010
Sleepy's And Kingsdown Customer Service Poor Service and Warranty Internet
I purchased a Kingsdown mattress from Sleepy's. I had a third party evaluate my Kingsdown Rhapsody mattress and it was deemed unsuitable for sleeping. I was told that I could receive a replacement mattress but of course Sleepy's has stopped carrying the Kingsdown name and sell...
Entity
Sleepy's And Kingsdown
Categories: Mattress Manufactures
58, Report:
#547390
Posted Date:
Jan 11 2010
Sleepy's Mattress Do not Buy from This Company Bad Business Practices and will not Honor Warrenty Chambersburg Pennsylvania
Purchased a Queen Mattress and Foundation In May or 09, called after 2 weeks about mattress. It sags and has lumps in the middle, they informed us that it was to late to trade with them, which we where not even informed about that. I called again the customer service departme...
Entity
Sleepy's Mattress
Categories: Bed & Bath
59, Report:
#532213
Posted Date:
Dec 10 2009
Sleepys - Sleepy's Mattress Professionals Sleepy's Defective Mattress Internet, Pennsylvania
My Wife and I decided to replace our existing queen mattress set, so we made a decision based on an advertisement in a sales flyer from Sleepys Mattress. We went to visit the Sleepys located at 101 Baltimore Pike Springfield, PA and took a look at and tried out the advertised mattre...
Entity
Sleepys - Sleepy's Mattress Professionals
Categories: Liars
60, Report:
#523604
Posted Date:
Nov 16 2009
Sleepy's Herndon Virginia Scam - order entered wrong in computer to get exchange fee from customer Herndon, Virginia
Do not get caught in the scam by the Herndon Sleepy's store like I did. It's just a way for them to make more money. First my experience and then 20 tips to avoid getting scammed like I did.
On 10/26/09 I went to the Herndon Sleepys to buy a mattress, box spring &...
Entity
Sleepy's Herndon VA
Categories: Mattress Stores
61, Report:
#495205
Posted Date:
Nov 09 2009
Sleepys - Sleepy's Mattress Professionals Mattress is not what they claim it would be....Mattress is too big for the new boxspring that came with it. Matthress is shifting to the middle. It is 1 and 1/2 inches larger then the boxspring.. How about they will only talk to a lawyer when I asked to speak with customer relations. Phila, Pennsylvania
We purchased a mattress and box spring from Sleepy's. It is a Kingsdown Mattress. The first set we received the mattress was 1 and 1/2 bigger then the box spring. We sent it back and they delivered a new box spring, same thing the mattress was still to big, se...
Entity
Sleepys - Sleepy's Mattress Professionals
Categories: Mattress Stores
62, Report:
#510465
Posted Date:
Nov 09 2009
Sleepys - Sleepy's Mattress Professionals Not the Mattress I Ordered Gainesville, Virginia
My major concern was getting a soft comfortable mattress. I can't sleep on a hard bed. I toss and turn in misery all night long. On vacations, I have had to sleep on things like pool floats and the cushion from chaise lounges because I could not tolerate the mattresses. I made this ...
Entity
Sleepys - Sleepy's Mattress Professionals
Categories: Mattress Stores, Furniture & Furnishings
63, Report:
#519684
Posted Date:
Nov 05 2009
Sleepys - Sleepy's Mattress Professionals Rude customer service and incompetent salespeople! Hicksville, New York
I purchased a bed Oct. 2 at the store in White Plains for $1913.77. After a week, my back began to hurt. I then went into a 2nd store to exchange the bed. They said I had a bed that wasnt supportive enough, and the mattress cover was an inferior thread count/quality, and not deep en...
Entity
Sleepys - Sleepy's Mattress Professionals
Categories: Furniture & Furnishings
64, Report:
#518701
Posted Date:
Nov 04 2009
Sleepy's Mattress Company Misleading costs and unfair return policy bristow, Virginia
I purchased a very nice mattress and was told it came with two pillows, a mattess over and a bedframe The selling cost was 3500.00 When I later looked at the invoice, I realized I was charged 99.00 for the required cover or the lifetime warrant was void. I was also chard...
Entity
Sleepy's Mattress Company
Categories: Mattress Manufactures
65, Report:
#517976
Posted Date:
Nov 01 2009
SLEEPY'S SADDLE RIVER LALETA NATHU, CUSTOMER RELATIONS SINK-HOLE IN SLEEPY'S MATTRESS FOR $900 SADDLE RIVER, New Jersey
I purchased a Queen-Waldorf mattress from Sleepy's in Saddle River, NJ on 5/12/2008 (approx 16 mos ago-Inv#05128SRLIAM) and after 9 mos, I began to feel the mattress was developing a huge deep indentation in the center. After contacting them and having their 'inspection', I find out...
Entity
SLEEPY'S SADDLE RIVER
Categories: Mattress Stores
66, Report:
#479754
Posted Date:
Aug 14 2009
Sleeyp's Sleepy's is selling defected mattresses Hicksville, New York
I am having problems with Sleepy's, supposedly the Bed Professionals - not. I purchased a king size Simmons bed set called Balthazar in July of 2008, costing $1955.25. The mattress was good for the first few months but each month we noticed that it was developing a big dip in ...
Entity
Sleeyp's
Categories: Mattress Stores
67, Report:
#475779
Posted Date:
Aug 02 2009
Sleepy's You're OK only if you play by their rules Bethpage New York
I'm a former IT employee in the Bethpage office. It was the kind of job that sounded great on paper, but the reality was entirely different.
For all of the money they make, the place is run like a mom-and-pop shop, and that attitude starts with the owner and continues downstream ...
Entity
Sleepy's
Categories: Programmers
68, Report:
#471519
Posted Date:
Jul 28 2009
Sleepy's Warranty Lies, And Revocation 8 month old mattress with a hole on the bottom sleepys refused to replace it then voided our warranty Brooklyn New York
A report about the sighting of a hole was placed with Sleepy's. They gave me a hard time setting up an inspection. I had to write a detailed letter explaining the problem, and demanding an inspection.
An inspecter came out checked the mattress. A week later were notified that ou...
Entity
Sleepy's Mattress
Categories: Mattress Manufactures
69, Report:
#468081
Posted Date:
Jul 19 2009
Sleepy's Inc Kingsdown and Sleepy's DO NOT HONOR their warranty Bethpage New York
I purchased a Kingsdown mattress from Sleepy's in 2003. After being promised by the salesman on the superior workmanship and unparalleled warranty, I felt I had purchased a good mattress set to last me at least 10 years. The mattress began to sag after several years of use and well ...
Entity
Sleepy's Inc
Categories: Furniture & Furnishings
70, Report:
#460226
Posted Date:
Jun 10 2009
Sleepy's The Store, Mattress, and Warranty are all a SCAM!! Montgomeryville Pennsylvania
i bought a 3,500 kingsdown mattress 3 years ago and it sunk in on one side. the inspector approved the mattress exchange and the drivers came out to deliver. thats when the problem started... the drivers denied my mattress because 5 minutes before they got to my house, my puppy lick...
Entity
Sleepy's
Categories: Mattress Stores
71, Report:
#460166
Posted Date:
Jun 09 2009
Sleepy's Comfort Exchange RipOff Bear Delaware
We purchased a mattress from Sleepy's on May 25, 2009 and were dissatisfied due to the fact that the mattress was not what Sleepy's claimed it to be. It is a Dormia PostureTemp Memory Foam mattress that was supposed to alleviate back pain which both my spouse and I suffer from base...
Entity
Sleepy's
Categories: BBB Better Business Bureau
72, Report:
#457098
Posted Date:
May 31 2009
Sleepy's lies and does not honor warranty Long Island, New York
I purchased a mattress less than one year ago and the mattress now sags a bit. Knowing I am under a 10 year warranty (or at least I thought) I called the customer service line on May 30th and spoke to a representative about my problem (after being on hold 30 minutes). The woman se...
Entity
Sleepy's
Categories: Bed & Bath
73, Report:
#455580
Posted Date:
May 27 2009
SLEEPY'S, GE MONEY BANK, Palisades Collection LLC, ASTA Funding Sleepy's Deceptive Practices and Association with GE Money Bank Bethpage New York
To everyone experiencing fraudulent charges on your GEMB account through Sleepy's. Below is some helpful information. I have been victimized by Sleepy's and GE MONEY BANK. Someone in Sleepy's corporate office has put through a fraudulent charge on my GE MONEY BANK account. I paid of...
Entity
SLEEPY'S, GE MONEY BANK, Palisades Collection LLC, ASTA Funding
Categories: Attorney Generals
74, Report:
#452660
Posted Date:
May 20 2009
Sleepy's Mattress Ripoff Stay Away We were ripped off at Sleepy's Plymouth Meeting Pennsylvania
Not only would I stay away from Miralux, I also would stay far away from Sleepy's. This company is dishonest and does not stand behind the products they sell. It seems there's a Sleepy's on every corner, with heavy advertising everywhere you look. My guess is they play a numbers ...
Entity
Sleepy's Mattress
Categories: Miscellaneous Companies
75, Report:
#445097
Posted Date:
Apr 24 2009
Sleepy's Sleepy's Does Not Stand Behind Their Products Vails Gate New York
I bought a box spring and frame from Sleepy's in Vails Gate, NY and less than 3 months later the thing collapsed under normal use. It is clearly defective with a bulge sticking out the bottom from a weak supporting rail. They sent out their representative who took pictures and they ...
Entity
Sleepy's
Categories: Furniture & Furnishings