101, Report:
#1065814
Posted Date:
Jul 10 2013
walmart family mobile michael stout dispute bill akron Ohio
i purchased a pre paid phone at walmart and i didnt like the phone so just a few days later i returned the phone since then i have recieved a bill for 71.82 i was not toild that i needed to call customer service to cancel the service i do not feel i need to pay this amount i no long...
Entity
Categories: Cellular Phone Companies
102, Report:
#1064277
Posted Date:
Jul 04 2013
walmart family mobile Holiday bundle ripoff newark Ohio
Got two smart phones after Christmas from there little promotion where you pay 40 dollars for 6 months. Well I have been paying 80 now for the whole 6 months and now we all of a sudden have to go 2 miles from my house before we even have any cell sevice. As soon as we have the mon...
Entity
Categories: Cellular Phone Companies
103, Report:
#1057650
Posted Date:
Jun 09 2013
Walmart Family Mobile Denial of outage, loss of service full bill? Internet
I havent had service from 5/11 to 5/28 and Family mobile expects me to pay for a full months service. They blamed my phone (even though for a week 5/20-5/25 i used a family mobile branded phone i bought on craigslist to make sure it was the network) and refuse to credit my acc...
Entity
Categories: Cellular Phone Companies
104, Report:
#1056535
Posted Date:
Jun 05 2013
Walmart Family Mobilecustomer real In May I received an invoice for a payment totaling $102.60. I contacted the 877 number in the invoice to question I then was told I had to communicate via e- mail with customer relations .. Which I have only received 1 response. I asked to have my balance corrected so I can forward a payment.. If my services were cancelled on march... Why am I still bieng billed and told through letters it will be turned over to collection. New Bedford Massachusetts
Walmart Family Mobile is a rip off... I contacted customer relations @ my family mobile .com on April 23... And I am still waiting ...for a response regarding a line that was cancelled on march 20th rand it was never cancelled on their end and they want payment... I called numerou...
Entity
Categories: Unusual Rip-Off
105, Report:
#1052523
Posted Date:
May 21 2013
walmart family mobile Walmart mobile is a rip off false advertise Internet
I went into walmart to find out about their advertisement of their cell phones. I went with what they were offering to buy a smart phone get $100 gift card. Was told that it would be applied to the first 5 months with 20 each month. They also do not keep information on when you call...
Entity
Categories: Cellular Phone Companies
106, Report:
#1052343
Posted Date:
May 20 2013
walmart family mobile told lies about the contract heath Ohio
I was sold a phone contract that if i brought 2 smart phones I would only pay 40 bucks a month for the 1st six months for both phones,Then i could throw the phones away so i paid $199.94 for the phones.It sounded like one hell of a deal...my 1st bill was for 91 bucks.I went to wal...
Entity
Categories: Cellular Phone Companies
107, Report:
#1052221
Posted Date:
May 20 2013
Walmart family mobile Unbelieveably, Inefficient, Dishonest and Unavailable billing dept. & customer service departments that just flat out lied to me on seven different occasions! Internet
this may be the most ludicrous activity possibly criminal that I have ever seen with a corporate giant! having retired from corporate a fortune 500 company as a vice president I understand policies and procedures quite well! and now just for the record I'm finishing up my doc...
Entity
Categories: Cellular Phone Companies
108, Report:
#1051718
Posted Date:
May 17 2013
Walmart Family Mobile I canceled service with them two days after starting due to the fact that they didn't transfer my existing phone number instead transposed the phone number and gave me a new number. I received a bill from them for two days of service they said I had which I will not pay because I never used the phone as it had a phone number I didn't know about. Raleigh North Carolina
I received a bill for two days of services which I never used. I had requested that the plan be started with my current phone number which was transposed by them unbeknownst to me so I waited for my phone service to be activated which didn't happen so I called and found out about ...
Entity
Categories: Cellular Phone Companies
109, Report:
#1049249
Posted Date:
May 08 2013
walmart family mobile no network for a month but i paid for service agent put my account on auto so that i dnt have to pay this month albuquerque alabama
this past month in april2013 i have been having problems with my network on my cellphone it was a problem with family mobile it wasnt my device that was messed up it was a problem with family molbile network so i missed my whole month so an customer rep put my account on auto hold...
Entity
Categories: Cellular Phone Companies
110, Report:
#1046775
Posted Date:
Apr 29 2013
Walmart Family Mobile $100 back promotion a lie! Internet
I bought my phone January the 2nd (the Walmart Family Mobile $100 back promotion lasted until January the 6th) and I have also not received any credits on my account. Each month I have called customer service and each month I am told it will be on next bill.
At the time I bought...
Entity
Categories: Cellular Phone Companies
111, Report:
#1045999
Posted Date:
Apr 25 2013
WALMART FAMILY MOBILE TMOBILE, FAMILY MOBILE, TMOBILE PREPAID, PREPAID PHONES BY WALMART FAMILY MOBILE LAWSUIT OVER THE FALSE $100 PROMOTION AND OTHER PROBLEMS Internet
Hello Everyone,
I bought a phone in Dec 2012 when Walmart Family Mobile was doing the $100 promotion. They said it would take 2 billing cycles to show up which would have been at the end of FEB. 2013 it is now almost May 2013 and still no credits on my account. Now I am see...
Entity
Categories: Cellular Phone Companies
112, Report:
#1041718
Posted Date:
Apr 08 2013
Walmart Family Mobile non contract rebate catch rip off!!! Springfield, Massachusetts
I was told specificly that the service was prepaid, now they say its month to month. But yet, I was charged for a service that I didn't got!!!
RE: Family Mobile Account Number 873060034
Dear Damaris Perez-Pizarro:
Walmart Family Mobile Powered by T-Mobil...
Entity
Categories: Cellular Phone Companies
113, Report:
#1038680
Posted Date:
Mar 28 2013
Walmart Family Mobile Refuse to acknowledge that I repeatedly called and turned off my service and continue to bill me. They tell me to email customer relations and it won't let me because it says that my service was cancelled Internet
We got a phone for our daughter at the end of November 2011 from a Walmart and we specifically asked if it was a prepaid phone and we were told yes, this was the first lie. If we didn't pay the bill it, would not work or be charged. His daughter called the 611 n...
Entity
Categories: Cellular Phone Companies
114, Report:
#1036530
Posted Date:
Mar 21 2013
Family Mobile Walmart Family Mobile They are supposed to give me a 100$ promotion which would make my bill 25$ a month for 5 months. my bill is due on the 23rd and they shut my phone off on the 19th and said i owe 71.89. So i called the Internet
Walmart Family Mobile promised me a 100$ promotion when i bought my phone in November of 2012. Every month I have issues with them. They are rude and irate. My bill is due on the 23 of Every month and the shut it off on the 19 stating i owe 71.89 when my bill shouLd be 25$ a month f...
Entity
Categories: Sales People
115, Report:
#1035006
Posted Date:
Mar 15 2013
Walmart family mobile cold ,unfeeling and non helpful el dorado hills, California
Tried to go with walmarts family mobile phone Big mistake. My husband and I only had the phones for two months and what a nightmare. They would hang up on everyone. I couldn't go a mile pass my house and would not have any service Finally gave up ...
Entity
Categories: Telephones
116, Report:
#1023252
Posted Date:
Mar 04 2013
T-mobile AKA Family Mobile AKA MyFamilyMobile.com Billed me before services were turned on and refuses to rectify billing error on their part. Spring Hill, Florida
I took my phone to walmart to see if it would in fact work on the My Family Mobile service. My phone is a my touch 3g. The lady at Walmart said purchase this starter package and lets see, if it doesn't work I will just refund your money right here. It worked but we...
Entity
Categories: Cellular Phone Companies
117, Report:
#1014823
Posted Date:
Mar 01 2013
Walmart Family Mobile Broke My Family! Wichita, Kansas
So I got a smart phone from Wal-mart Family Mobile, and they told me that since I was purchasing that I would get $100 off my bill, $20 off for four months. I am going on 6 months with this sh*tty service company and still have not received ANY money off my bill. When I call I get t...
Entity
Categories: Cellular Phone Companies
118, Report:
#1021396
Posted Date:
Feb 28 2013
Walmart Family Mobile Won't honor promotional rate, endless runaround, EPICALLY BAD CUSTOMER SERVICE! -- SCAM ALERT! Nationwide
SCAM ALERT!!
Just like many of the other recent authors, I am also a victim of the $100 bill credit scam. I bought a smart phone during a promotion last fall where they offered a $100 rebate on a smart phone, split across your FIRST five bills as a bill credit.
Four mon...
Entity
Categories: Cellular Phone Companies
119, Report:
#1014120
Posted Date:
Feb 14 2013
walmart walmart family mobile hbg pa charge me 3.84 and never got service was there two hr;'s sim card's did not work! left store then got bild 3.84 for ? hbg , Pennsylvania
walmart get rid of t mobile. go to smart talk. i got billed for 3.84 never got service t mobile will not respond spet 2 hr's in your store .never got sevice and got billed .thay could not do any thing over phone this suck's
Entity
Categories: Cellular Phone Companies
120, Report:
#1008512
Posted Date:
Feb 04 2013
walmart family mobile I have been paying for internet, but I do not recieve the service. This is the only way I can pay my bills, since I do not have a computer. Internet
I have been paying for internet and I do not have the service. This is the only way I pay my bill, since I do not have a computer.
Entity
Categories: Media
121, Report:
#1001642
Posted Date:
Jan 23 2013
Walmart Family Mobile illegal billing Bentonville, Arkansas
I have been trying to contact the WALMART FAMILY MOBILE for months but there is no reliable phone number or email address that I can use which was provided by the employees of Walmart Family Mobile Store at Walmart Store. Many attempt to call the phone numbers provided by the ...
Entity
Categories: Cellular Phone Companies
122, Report:
#998133
Posted Date:
Jan 17 2013
walmart family mobile false information chico, California
When using family mobile I didn't need to use any more
I had asked Walmart assosiate how to cancel my account that I didn't need to use .
They had told me.that I just needed to not pay and it would cancle
By itself. So I didn't and know I'm getting. Charged for two month that I ...
Entity
Categories: Cash Services
123, Report:
#994347
Posted Date:
Jan 10 2013
walmart family mobile over charged cellphone bill conyers, Georgia
I called to cancel my contract and was double charged for two additional months, which I no longer used the cellphone
Entity
Categories: Cellular Phone Companies
124, Report:
#983097
Posted Date:
Dec 17 2012
Walmart Family Mobile Charging me for two lines. I have one line. Las Vegas, Nevada
Icalled Family Mobile to cancel one of two lines then activate a new device with a new number. This was on 12/2/12. The representative told me my billing cycle was on the 26th and other phone would automatically deactivate. On 12/12 I received a text from Family Mobile stating my n...
Entity
Categories: Cellular Phone Companies
125, Report:
#981866
Posted Date:
Dec 14 2012
walmart family mobile unfulfilled promises,promises to remove SPEED BOOST from my account,for the last three and one half months!!! Internet
I have tried in vain for over three months to remove a speed boost service that never has worked from my account. The first time I had it removed I was told that it could only be removed on the exact cut-off date (I called on the 8th of Sept.,I had used 15 days of ...
Entity
Categories: Cellular Phone Companies