126, Report:
#974524
Posted Date:
Nov 28 2012
Walmart family mobile billing illegally, no customer service, inconstant answers Internet
11/15/2012
Wal-Mart Family Mobile billing cycle begins on the 5th of the month and ends on the 4th of the following month.I had service with them until 09/19/2012. I ported the number to a new service provider. On that same day in accordance with the fine print:
Although Family ...
Entity
Categories: Cellular Phone Companies
127, Report:
#789704
Posted Date:
Nov 23 2012
Walmart family mobile no contract walmart family mobily by t-mobile Walmart family mobile false advertising 3 lines for 75 extra like 25=100 jacksonville, Florida
I signed up with the walmart family plan for only three lines. Had to buy the phones and sim cards and at the time it was suppose to be 75 plus tax. But when I got my bill it was $99.49. So I paid it and the next month I got one for my brother which an extra like so it should be 100...
Entity
Categories: Cellular Phone Companies
128, Report:
#972033
Posted Date:
Nov 21 2012
Wal-Mart Wal-Mart Family Mobile is lying to customers about coverage of their cellular service tp get them to buy!!! Jacksonville, Florida
When I visited WalMart's electronics department I was looking at changing my cellular provider. I saw the WalMart family Mobile service and asked the sales rep for more information. They informed me that walMart uses the T-Mobile cellular network. I purchased three...
Entity
Categories: Telephones
129, Report:
#949947
Posted Date:
Oct 23 2012
Walmart They would not refund d webpak refill card i bought for my family mobile cell phone. The card was invalid when I tried to add it to my phone. Avon, Indiana
I bought a webpak refill card from Walmart to add to my Walmart family mobile cell phone and the card was invalid. The customer service person told me to return it to Walmart for a refund and if I had trouble returning it to have them call the customer service number.&nbs...
Entity
Categories: Cellular Phone Companies
130, Report:
#958653
Posted Date:
Oct 23 2012
Walmart Family T-mobile Sales Reps. & Supervisors at the help desk Lied about shipment over 8 times, Very poor customer service, Rochester, New York
To whom it may concern,
What I'd like to request is, a credit to my account 925-325-4704. My
phone has been in your possession for the entire month so I've had no
access to use it.
I'd also like to request an even exchange policy: I sent you the LG
optimus one purchase...
Entity
Categories: Cellular Phone Companies
131, Report:
#945955
Posted Date:
Sep 24 2012
walmart family mobile walmart family mobile will charge $25.00 for lost or damage phone sim cards replacement jax, Florida
Walmart will charge $25.00 for replacement cell phone sim card when you lost or damaged your sim, when AT&T & T-mobile will giving you free.
Entity
Categories: Cellular Phone Companies
132, Report:
#945776
Posted Date:
Sep 24 2012
Walmart Family mobile I made a switch to verzion on july 21st. Have made several attempts to cancel phone. They say they do not have records of it El Dorado hills, California
I made a switch to verzion an July 21st. Have made several call to t mobile about this issue. One person told me to send email i try that email came back no such email and it was customerrealations@myfamily mobile.com. I try to cancel agin on sep 19. Called again on sep 24 @ 9:35 th...
Entity
Categories: Liars
133, Report:
#933877
Posted Date:
Aug 29 2012
Walmart Family Mobile Crooks,Thieves,Liars,Misrepesatative Internet
Someone gave my son an iphone 3g that didnt have service,so we went to walmart to get an at&t simcard. The employee recommended that we try Walmart family mobile because it was cheaper and would work with the phone. She told us to bring it back if it didnt and we would receive a...
Entity
Categories: Department & Outlet Stores
134, Report:
#933791
Posted Date:
Aug 28 2012
Walmart Family Mobilw This company is nothing but frauds and liars i closed my service 1mo ago and my account had a $0.00 balance and this month they sent me a bill even though i dont have service with them Internet
This company is trying to still charge me for service even though i have no service with them any more when i left i had a $0.00 balance on my account when it was ended and they just now sent me another bill and when i talked to customer service they claimed i had to pay and told me...
Entity
Categories: Cellular Phone Companies
135, Report:
#913534
Posted Date:
Jul 18 2012
walmart walmart family mobile billing for service that dint use federalway, Washington
my account 85450**** my fhones (((REDACTED))) I have a bill for service that i dint use i only have the fhone only two weecks, please credict it to my I will email you the copy of my refaund
Entity
Categories: Credit Services
136, Report:
#911231
Posted Date:
Jul 12 2012
Walmart Family Mobile Was charge for a extra line suppose to be one line and was charge for two lines cause i got a new sim card cause the phone i had got locked out of it EL Dorado Hills, California
I had one line and I forgot my access code to my phone so I attempyted to remember and got lock out my phone. so I went to walmart to purchase another sim card and the worker told me that they would call and let the company know that i had purchase another card cause i burn ou...
Entity
Categories: Cellular Phone Companies
137, Report:
#898496
Posted Date:
Jun 16 2012
Walmart T Mobile cell phone service fraud, scam, misleading Henrietta, New York
This is the same exact thing as what this link says:
http://www.ripoffreport.com/telephones/walmart-family-mobil/walmart-family-mobile-miss-l-5a919.htm
I was looking for a no contract phone and when I asked how do I stop service to cancel, I was told to stop using the phone an...
Entity
Categories: Cellular Phone Companies
138, Report:
#878765
Posted Date:
May 05 2012
Walmart family mobile Miss leading prepaid calling servicet, Internet
Was told by walmart cs rep phone service was prepaid no contract can discontinue anytime. Stop using phone service march paid last bill march. Received last bill may 5th dated april 29th 179.57 for 2 months. Called 1-877-760-8760 to dispute. was told not a prepaid service by r...
Entity
Categories: Telephones
139, Report:
#847914
Posted Date:
Mar 03 2012
WALMART FAMILY MOBILE RIPOFF/MISLEADING WHEN OPENING FAMILY MOBILE ACCOUNT ORLANDO, Florida
WHEN I OPEN MY ACCOUNT I TALK TO ELECTRONIC MGR. THAT I WANT TO GET A FAMILY MOBILE DEAL WHICH IS STATED THAT 1ST LINE IS $45 ADD'L LINES IS $35 THEN WE AGREED ME TO HAVE A TWO LINE IN ONE ACCOUNT. HE DIDN'T SAY ANYTHING WHEN HE PROCESSED OUR PAPER WORKS HE TOLD ME THAT ONE LINE STA...
Entity
Categories: Cellular Phone Companies
140, Report:
#828911
Posted Date:
Jan 26 2012
walmart family mobile did not cancel service, could not port number, kept billing, sent notice they would turn account to colletor, Internet
I called them and canceled service. I went five weeks without a phone because the new company could not port the number. I blamed the new company, later wamart familly mobile sent a bill. I called, they wanted my ss number. They said they would send my...
Entity
Categories: Cellular Phone Companies
141, Report:
#801362
Posted Date:
Nov 24 2011
walmartfamilymobile to many lines on account Internet
i have two lines from Walmart family mobile and when i went to pay my bill online it says i have three lines. when i bought the second phone to activate the second line the activation didn't not work said that the sim card was not valid.therefore i went back to Walmart to solve the ...
Entity
Categories: Cellular Phone Companies
142, Report:
#789177
Posted Date:
Oct 15 2011
walmart Family Mobile Powered by T Mobile EL Dorado Hills, California
I got a phone through walmart family mobile. They claimed that it was a prepaid account. I changed phone companies & keep my family mobile number. I didnt pay the bill the next month because I got a new carrier. Now Family mobile is trying to make me pay for two months of servic...
Entity
Categories: Cellular Phone Companies
143, Report:
#781634
Posted Date:
Sep 27 2011
walmart family mobile instead of adding a line they made two different acct i paid 39.93 for the second line they are charging 56.69 for the first line calumet city, Illinois
we have fam mobile, walmart made two different acct and we were charged as so i just want an adjustment receive credit for what i overpaid
Entity
Categories: Cellular Phone Companies
144, Report:
#769614
Posted Date:
Aug 26 2011
Walmart Family Mobile My Family Mobile-T-Mobile Rip Off Internet
This Company is a ripoff Company. I had three lines with them and decided drop off/cancel, NOT suspend the third line on June 16 ,2011. Up to this day they are charging me for this line. I've made several calls to no avail, instead, I was referred to some customer service that can o...
Entity
Categories: Cellular Phone Companies
145, Report:
#758325
Posted Date:
Jul 29 2011
walmart family mobile walmart family mobile over charge monthly bills Walmart - entire USA, New Jersey
In April 2011 I purchased 3 SIMM cards to activate Family Mobile - Walmart cell phone service.
During the registration process I ported my 3 old numbers to my new account with Family Mobile.
Every think should be fine until I got a monthly telephone bill where they a...
Entity
Categories: Cellular Phone Companies
146, Report:
#753487
Posted Date:
Jul 15 2011
walmart family mobile walmart is ripping me off monthly on my phone bill and won't fix the problem columbus, Ohio
I purchased 2 phones at walmart. Two days later my husband added another phone to the plan, for our 14 year old. She didn't like the phone, so my husband told her you just don't get one then He returned the phone the next day.The associate did not deactivate the phone!&n...
Entity
Categories: Cellular Phone Companies