176, Report:
#499651
Posted Date:
Sep 24 2009
Plumchoice They charged me $110.46 to fix malware, I have a few Trojan viruses. They said there were 13 viruses and they clean it up. Afterward stuff still wasn't right. I called Microsoft they fixed it for free, Internet
Cox Communications is my primary Internet provider. They provide me with McAfee Security Suite, I was told by PlumChoice and McAfee that this virus had found a way through. McAfee recommended PlumChoice, I thought I had to pay for this service.So I paid.But when I still had problems...
Entity
Plumchoice
Categories: Computer Service & Repair
177, Report:
#474920
Posted Date:
Jul 30 2009
Cox Communications Incompetent Tech Support Phoenix Arizona
I am amazed that COX can stay in business based on the truly incompetent people they have working in tech support. I just spent the better part of the afternoon trying to track down a simple Cable Modem problem.
Person 1: As has become the industry norm, the first person who ans...
Entity
COX Communications
Categories: Cable Companies
178, Report:
#471182
Posted Date:
Jul 19 2009
Cox Communications False advertising and Violation of anti trust laws Virginia Beach Virginia
Do not believe the ads for the $75 bundle pack ( tv internet and phone). They advertise a package for $75.00 a month but when you try to get the service you find out it only has 6 or so channels. They are also in violation of ani-trust ( anti monopoly) laws. Although, the City of Vi...
Entity
Cox Communications
Categories: Cable TV
179, Report:
#122251
Posted Date:
Jul 14 2009
Cox Communications Uprofessional and Incompetent Dirty ripoff pigs Las Vegas Nevada
After 5 years of service, Cox Communications screwed up my husband's cable and internet account and accused us of owing them another $1,000 after we paid our bill AND returned the equipment. It took more than an hour for my husband to get things straightened out with them because t...
Entity
Cox Communications
Categories: Cable TV
180, Report:
#332564
Posted Date:
May 26 2009
Cox Communications - Robert A. Moore - Chris D. Boone, And Outside Sales Team COX COMMUNICATIONS LOOKS FOR CROOKED MGRS. TO LIE TO CUSTOMERS TO GET BUSINESS!!! STAY AWAY FROM THEM AND THEIR SALES TACTICS. HENDERSON Nevada
I have been a long time customer of Cox Communications. My company has been in business for several years. We have always done business with Cox Communications. Recently one of their so called new outside sales representatives contact us. We keep getting new account executives and e...
Entity
Cox Communications - Robert A. Moore - Chris D. Boone
Categories: Internet Service Providers
181, Report:
#448732
Posted Date:
May 07 2009
Cox Communications Las Vegas Nevada
I signed up with cox cable internet with my new name, but I got a bill, which was with my old name. I received mail about a promotion: phone and cable TV cost $19.95 plus $10.00 discount on cable internet and I called for it. Their spokesperson said that if I pay $5.00 more a month,...
Entity
Cox Communications
Categories: Internet Service Providers
182, Report:
#447846
Posted Date:
May 01 2009
Cox CableCox Communications Deceptive Trade... Not letting consumers know of a deposit. Las Vegas Nevada
I recently became a Cox Communications Customer. Not a problem, however, when applying as a customer I was told I was to have a $100.00 deposit because my name and social security number did not match. I was told to contact Cox Cable, which I did (via phone). After the conversati...
Entity
Cox Communications
Categories: Cable TV
183, Report:
#446735
Posted Date:
Apr 27 2009
Cox Communications is a rip off and they have lousey service Mesa Arizona
I regret the day I decided to sign up for their service. Save your money and time and go with a different company. I lost my job and I try to pay all my bills on time but Cox only gives you 10 days from when they mail your bill to get the payment to them and then they charge you an ...
Entity
Cox Communications
Categories: Cable TV
184, Report:
#442322
Posted Date:
Apr 10 2009
Cox Communications When problem occurs, they refuse to fix it unless you pay... Mesa Arizona
I have been a customer of Cox for years and never had a problem with them until a couple of months ago. My high speed internet connection was not stable anymore. It was going on and off within a short period of time. Every time that happened I called their customer support hoping...
Entity
Cox Communications
Categories: Internet Service Providers
185, Report:
#441037
Posted Date:
Apr 06 2009
Cox Communications Don't believe their Advertised Internet Speeds!!! Phoenix Arizona Internet
So originally I had a (((competitor's name redacted))) connection of 6Mb but was looking for faster download speeds. I heard about Cox and their 18Mb package. AWESOME! So order the top package, and wow at night I was lucky if I could get 13Mb on average I would be about 6Mb maybe 4M...
Entity
Cox Communications
Categories: Internet Service Providers
186, Report:
#440273
Posted Date:
Apr 02 2009
DirecTV Directv's Early Cancellation Fees and Terrible Service El Segundo California
DirecTV and early cancellation fees - My Story
In November of 2008, my husband and I signed up for DirecTV. My husband had just returned from an overseas
assignment in Korea and his next duty station was Luke Air Force Base in Arizona. We moved into base housing and were ec...
Entity
DirecTV
Categories: Satellite Companies
187, Report:
#434876
Posted Date:
Mar 17 2009
Cox Communications Failed to post payment! Tulsa Oklahoma
On Feb. 23 2008 I mailed Cox Communications a money order for $77.36. They recieved the money order and cashed it then they credited my account only $17.36 instead of $77.36. I sent them the money order receipt. I want them to credit the full amount I sent them, instead of only $17....
Entity
Cox Communications
Categories: BBB Better Business Bureau
188, Report:
#429563
Posted Date:
Mar 02 2009
Cox Communications, accepted my order, billed me a higher rate, then lied about why they reneged San Diego California
Cox sent me an offer for internet services, which I accepted and they sent me a confirmation email with the price of $29.99 for 12 months. They billed me much higher. When I called to complain, they variously said the offer was only good if all offered services were ordered (not tru...
Entity
Cox Communications
Categories: Media
189, Report:
#428104
Posted Date:
Feb 25 2009
Cox Communications Charged me for fixing what they messed up Phoenix Arizona
After an internal upgrade to their service, I was rendered OFFLINE for the most part, for over a week. I could not send anything over 256 bytes in size. It didn't matter if it was email, a post on the internet through a website, etc. I contacted their service department and gave the...
Entity
Cox Communications
Categories: Internet Services
190, Report:
#418035
Posted Date:
Feb 20 2009
Cox Communications Horrible Service, Deceptive Practices Wichita Kansas
We had Cox Communications install phone, cable, and internet on December 1st. Since that time we had continuous problems with our internet service being disrupted and we even lost our phone service for 2 days as well. I spent a lot of time on the phone with Cox Communications trying...
Entity
Cox Communications
Categories: Internet Service Providers
191, Report:
#419605
Posted Date:
Feb 03 2009
Cox Communications, Cox Webmail is buggy, no refund when service is offline Virginia Beach Virginia
I have repeatedly tried to resolve a problem with Cox's webmail service. I am forced to log in multiple times each time I go to the site. Tech support has been lame, telling me
1) delete your cookies (but they couldn't tell me the precise name of their cookie, and I'm not going to...
Entity
Cox Communications,
Categories: Internet Service Providers
192, Report:
#402581
Posted Date:
Dec 18 2008
Custom Teleconnect(zpdi) this company zpdi charged me 15.05 toll charges for four minutes for a collect call that was never made San Antonio Texas
I have been charged for this phone call since october second of 2008 I thought that the call was made from a correctional facility but customer service from custom teleconnect said that it was not (i spoke with two csrs today 12/17/08). In my second call i asked too speak with the ...
Entity
Custom Teleconnect(zpdi)
Categories: Miscellaneous Companies
193, Report:
#1029234
Posted Date:
Dec 04 2008
BRIAN OLIVER - GLOBAL TELELINK - GLOBAL TEL*LINK GLOBAL TEL LINK - GTL DISGUSTING HUMAN BEING - EXPLOITS THE POOR AND VICTIMS OF HARD TIMES - SCUM - CROOK - ATLANTA Georgia
I encourage every family of someone that is incarcerated that is forced to use the services of GTL Global Telelink to register a formal complaint on Global Tel*Link.
GTL Global Tel*Link exploits the adverse circumstances individuals who for whatever reason find themselves in a ...
Entity
Global Tel*Link - Global Telelink - Global Tel Link - Global Telelink- GTL
Categories: Attorneys General
194, Report:
#355190
Posted Date:
Nov 25 2008
Cox Communications Terrible Customer service Henderson Nevada
I had cox service for 3 days, the operating system of both my computers went down after being hooked up to cox and the phone constantly went down. I spend 3 days on the phone with tech support and finally cancelled my service after 3 days.
It's been over a month, I still haven...
Entity
Cox Communications
Categories: Cable TV
195, Report:
#380451
Posted Date:
Oct 31 2008
Cox Communications Terrible email service no explanations, then says customers can't complain because email is free. Atlanta Georgia
I've been a customer of Cox Communications for Internet service for several years. I used to have but then got rid of their tv service because it was the only way I could protest their ignoring my complaints that they stop sending me giant amounts of postal ads, which is bad for th...
Entity
Cox Communications
Categories: Internet Service Providers
196, Report:
#376311
Posted Date:
Sep 30 2008
Communications PHX,AZ sticks it to the little people..consumer enemy in the digital age Phoenix Arizona
First step, I canceled my COX cable TV service through their switchboard customer service(leaving my Cox internet and Cox phone service intact)...the rep asked what they could do to keep my cable business...'how about lowering your rates?' I responded...next the rep offered to save ...
Entity
Cox Communications
Categories: Cable TV
197, Report:
#365025
Posted Date:
Sep 02 2008
Cox Communications Very Deceptive Advertising, No Prices/Costs EVER Discussed Santa Margarita California
August 2008 I'd had it with the weekly COX Ads to upgrade to High Definition, Digital, DVR, etc. I'd had it with the every other week calls at dinnertime, early in the morning, while I was working for the same. I'd tell them I'd tried it once before and it pixilated and was too co...
Entity
Cox Communications
Categories: Internet Services
198, Report:
#360889
Posted Date:
Aug 19 2008
Cox Communications Cox Cable = Liars and theifs San Diego California
I ordered cable in May. I was suppose to have a bundle service at a special rate of 69.99 per mont not including channels like HBO. My bundle was suppose to include a DVR and DVR service. Low and behold I did not bet the channels I was suppose to or a DVR box and service. When I ...
Entity
Cox Communications
Categories: Cable TV
199, Report:
#360606
Posted Date:
Aug 08 2008
Core Communications No paycheck, Made me stay in an attic that was over 150deg F Phoenix Arizona
These people take advantage of others and do not follow guidelines set by Cox Communications. They steal from their employee's and the pay doesn't even come out to minimum wage (about 3.65 per hour). They expect someone to stay in an attic even though the temp outside is over 110deg...
Entity
Core Communications
Categories: Miscellaneous Companies
200, Report:
#169379
Posted Date:
Aug 02 2008
COX COMMUNICATIONS TURNED OFF SERVICE then found old acct. said it would have to be paid ROANOKE Virginia
the service was under my daughters ss# because we had old unpaid acct at previous residences.well i paid up my daughters acct/ss# @ the office. they told me it would be restored the next day well i waited til 4:30 pm..no show so i called and they lied and said my husband called and ...
Entity
COX COMMUNICATIONS
Categories: Cable TV