201, Report:
#652971
Posted Date:
Oct 20 2010
Massage Envy Could not cancel 12 month agreement after 3 days locked in for 12 months. Weather you receive massage or not. South Portland, Maine
This letter is in regards to a company called: Massage Envy in South Portland, Maine and I need to express some concerns with this company. ...
Entity
Categories: Massage Therapists
202, Report:
#651745
Posted Date:
Oct 16 2010
Massage Envy Rips you off in any way they can! Brea California
What a mistake to sign up for this service! These people are very unprofessional and should be put out of business. They have you sign a contract and if you decide you don't like the service they still charge you for a full year worth of massages and then if you cancel t...
Entity
Categories: Massage Parlor
203, Report:
#651168
Posted Date:
Oct 15 2010
Massage Envy Manager Scame Won't work out win-win only want your money, they are desperate arvada, Colorado
Very disappointed in this co. Scam they told me over the phone no problem to freeze membership for 6 months because I was out of town for a while then they kept charging up my card. Then when I went in to get massage they refused service that I paid for without charging my card more...
Entity
Categories: Massage Parlor
204, Report:
#650941
Posted Date:
Oct 14 2010
Massage Envy Will not refund charges to credit card, will not allow me to stop accruing more charges and catch up on services. Colorado Springs, Colorado
About 15 months ago I went to the business location, and they convinced me to open a membership. I prepaid for 6 months. After those 6 months, I started getting phone calls from them asking me if I wanted to schedule a massage. I did not think much about the phone calls ...
Entity
Categories: Massage Parlor
205, Report:
#551343
Posted Date:
Sep 09 2010
Massage Envy (leanne Sumner) Massage Envy (Leanne Sumner - owner) Nightmare to Cancel Contract and does not honor Pre-Paid services in good faith Temecula, California
When you cancel your membership at Massage Envy, you lose your pre-paid massages and will not get a refund for the services you paid for that you did not receive! Horrible customer service and leadership in management! HORRIBLE.
Entity
Categories: Massage Therapists
206, Report:
#492351
Posted Date:
Jun 05 2010
ROSIE- MASSAGE ENVY UNAUTHORIZED USE OF CREDIT CARD FOR TIPS AND WONT LET ME CANCEL MEMBERSHIP CHARGED AUTOMATIC 20% TIP ON MY CREDIT CARD ON FILE WITHOUT MY KNOWLEDGE AFTER I LEFT THE STORE- DO NOT GIVE THEM YOUR CREDIT CARD NUMBER!!!! South Miami, Florida
This company is a total scam. My boyfriend gave me a membership for Valentine's day but I didn't like the massages so I gave it to him. He didn't really like them either but went because they refused to cancel the membership. After the 6 months were up, he was in a bad financial sit...
Entity
Categories: Massage Parlor
207, Report:
#308046
Posted Date:
Jun 05 2010
Massage Envy don't bother trying to cancel your membership - it won't work Alpharetta Georgia
I signed up for a 12 month membership with massage envy in March 2007. In July, I moved and was never able to get there. They continued to charge me $50 a month. I called and asked to cancel my membership because I never had time to come in. They said unless you move 25 miles away f...
Entity
Categories: Massage Therapists
208, Report:
#605188
Posted Date:
May 20 2010
Tucson Massage Envy, LLC -Don't Sign The Contract- Tucson, Arizona
My husband and I made the mistake of signing up for a 1 year contract after our first massage and didn't ask all the right questions, like is this possible to cancel if we change our minds? Well, it's not. Massage Envy has gone out of their way to make sure there is no way you can g...
Entity
Categories: Massage Therapists
209, Report:
#593963
Posted Date:
May 07 2010
Massage Envy, Terra Nova, Chula Vista, CA Massage I DO NOT ENVY Chula Vista, California
I unfortunately signed for $58/month membership with this place. My bad, I thought it's a month to month service NOT termed for 1 year as I have now discovered. I think during the time I signed in, I was lured and more excited about how cheaply I could get a 1 1/2 hour massage ...
Entity
Categories: Massage Therapists
210, Report:
#466903
Posted Date:
May 07 2010
Massage Envy-Olivette advertise to have 1hr massage, but you only get 50 mins. St. Louis Missouri
I bought a membership under the assumption I would getting a one hour message, but really I found out you only get 50 minutes. 5 minutes for consultation and 5 minutes to put your clothes on. this written inside the membership paperwork after you have purchased it.
Morene
St. ...
Entity
Categories: Massage Therapists
211, Report:
#589165
Posted Date:
Apr 03 2010
Massage Envy, Parker Colorado Auto-renew scam. Beware of this company, they are in the business of charging your credit card without authorization. Parker, Colorado
I recently discovered a charge from Massage Envy on my credit card. Upon review of past statements I discovered I had been charged $49.00/month for the past 2 years without authorization. I called the location and got the run-around being told there is nothing I can do, ...
Entity
Categories: Massage Therapists
212, Report:
#275199
Posted Date:
Apr 01 2010
The Massage Company Massage Company does bad things! Dallas Texas
Just thought I would add a note regarding a little company that should cease to exist; The Massage Company. It is a copycat version of Massage Envy, only on a much smaller level. While Massage Envy charges a monthly fee that includes one free massage a month (causing you to break ...
Entity
Categories: Massage Therapists
213, Report:
#582297
Posted Date:
Mar 18 2010
Massage Envy - San Diego/Mira Mesa Unethical Business Practices Internet
I have to say that I thought it was an amazing deal to go in and get a one hour massage for $49. After the massage (which was the last good massage I received from them), they hit me up hard to sign a ONE year contract with them. I am half asleep at the time and assume t...
Entity
Categories: Massage Therapists
214, Report:
#491803
Posted Date:
Mar 01 2010
MASSAGE ENVY ripped me off of money and massages. carlsbad California
I had a contract in 2007 which M. Envy forgot about, which made me happy. Now in 2009, they are taking money out of my bank account for massages. I have spoken to them and they say they will cancel it, but they don't. Now, they have taken $236 from me and I cannot use the four ...
Entity
Categories: Massage Therapists
216, Report:
#529674
Posted Date:
Feb 01 2010
Massage Envy / Anderson Crenshaw & Assoc. LLC reported debt to credit agency without cause dallas, Texas
Massage Envy handed my account over to a collector Anderson Crenshaw and Associates LLC - after I had attempted several times to cancel my contract. Apparently they even have a 'freeze' period which no one ever explained to me, aside from the fact they sales person I signed wi...
Entity
Categories: Massage Therapists
219, Report:
#550015
Posted Date:
Jan 06 2010
Massage Envy Poor Customer Service Received From Manger on Duty December 13, 2009 with No Response to a request for Manager to contact me or the CEO of the Company David Humphrey!!! Tacoma, Washington
On Sunday, December 13, 2009, my husband and I received poor customer service from the on duty manager at the Tacoma Massage Envy. On our previous appointment we had requested the desk clerk to not call our home phone for reminders any more as we where planning on purchasing gift ce...
Entity
Categories: Massage Therapists
220, Report:
#521797
Posted Date:
Nov 10 2009
Massage Envy Massage Envy, Eagan, MN Lied to & now Unable to Cancel Eagan, Minnesota
Sept 15, 2009 I went to Massage Envy Eagan to get a massage for the Massage for The Cure event. It was $35 for an hour massage with $10 going to Susan G. Komen Foundation. I was hard-sold a membership for their wellness plan, with the girl saying I could use my Flex-Spen...
Entity
Categories: Massage Therapists
221, Report:
#507695
Posted Date:
Oct 11 2009
MASSAGE ENVY CON ARTISTS Huntington Beach, California
After experiencing their massages for 6 months under contract, I went for my last massage and knew I wouldn't be re-newing because it was not worth it. I specifically asked the receptionists to confirm that this was my last visit and confirmed that mu credit card would no longer be ...
Entity
Categories: Massage Therapists
222, Report:
#468871
Posted Date:
Sep 17 2009
Massage Envy hard-Core Sales Pitch to Sign a Year's Contract Boca Raton Florida
I went to Massage Envy for a massage because I was stressed - never suspecting that I would be subjected to a high pressure sales pitch to sign a contract and leave totally scammed and ten times more stressed than when I went in. I was vulnerable and terribly uninformed about Massa...
Entity
Categories: Alternative Health
223, Report:
#492840
Posted Date:
Sep 10 2009
Massage Envy - Ballantyne does not fulfill contractual services after a person cancels their membership. They are just in it for the money! Charlotte, North Carolina
I started the Massage Envy Wellness Program in April of 2008 and understood that $49.00 would be drafted out of my checking account monthly. In January, 2009 I realized I was not using this service like I thought I would when I initially signed up, but knew that I had pre-paid...
Entity
Categories: Massage Parlor
224, Report:
#475231
Posted Date:
Jul 31 2009
Massage Envy Stuck with a contract for services I cannot use Spring Texas
I signed up for a Massage Envy contract on May 30, 2009. I fully read and understood the contract at the time I signed it and was fully prepared to pay for and utilize my membership. On July 7, 2009 I was informed by my employer that my work schedule (until further notice) will be 6...
Entity
Categories: Massage Parlor
225, Report:
#472734
Posted Date:
Jul 23 2009
Massage Envy Morris Plains / And In General Business Practices / Communication Problems Morris Plains New Jersey
I signed up at a clinic in NJ when I was visiting my mom and needed a massage. I was told that if I joined there I would have no problem using and managing my account in TX where I live - well that's a lie. I had fulfilled my 6 month obligation and had been on the month to month m...
Entity
Categories: Massage Therapists