1, Report:
#907884
Posted Date:
Feb 13 2013
Adobe Systems Incorporated Adobe is ripping off customers. San Jose, California
Adobe is ripping off its customers who purchase their computer software. If an individual purchases a software product either physically by mail, or through the internet, that individual would have to purchase a new release of the same product when a new version of the product is re...
Entity
Adobe Systems Incorporated
Categories: Computer Software
2, Report:
#971306
Posted Date:
Feb 13 2013
Adobe Systems Incorporated Adobe Adobe support is incompetent, Internet
In short, I've spend well over two hours trying to get help with an issue that should have never happened, but at the worst should have been resolved in about 10 minutes. If you try their chat support, get ready for about 20 to 30 minutes of canned conversation before you even...
Entity
Adobe Systems Incorporated
Categories: Software
3, Report:
#885261
Posted Date:
May 20 2012
Bill Me Later BillMeLater Exceedingly scammy service. Every interaction with them involves them trying to deceive you. Internet
I initially signed up for this to get $10 off an ebay purchase, bracing myself for any scamminess and making sure to pay off the balance so there would be no balance. I went to try and cancel my account but even though I could open the account easily online they don't let you ...
Entity
Bill Me Later
Categories: Credit & Debt Services
4, Report:
#665753
Posted Date:
Nov 27 2010
Adobe Systems Incorporated Adobe sets up scan of your computer and then uses you for a torrent seed! San Jose, California
Adobe uses Akamai to download their software. If you read the fine print in what you agree to the end result is you granting Akamai, on behalf of Adobe, to scan your computer and then use you as a seed for others to download Adobe and Akamai software. This slows down y...
Entity
Adobe Systems Incorporated
Categories: Software
5, Report:
#490229
Posted Date:
Sep 04 2009
Adobe Systems Incorporated Ordered CS4 online but I called and canceled the order prior to shipment. I was assured the order was canceled. About a week later, it arrived in the mail. Cannot obtain refund. Internet
Ordered CS4 online and then called to cancel prior to shipment. I was assured that the order was canceled. About a week later the software arrived at my home and my credit card was charged. Since then I have spent many, many hours on hold trying to get this resolve...
Entity
Adobe Systems Incorporated
Categories: Computer Software
6, Report:
#489694
Posted Date:
Sep 03 2009
Adobe Systems Incorporated Awaiting Refund From November 2008 They Are VERY Unresponsive Beaverton, Oregon
I have the complete email documentation on this, but-I ordered 1 copy of ColdFusion 8 for $649.00 on 10/30/08. Somehow, and it looks like it may be deliberate, the order quantity changed to 2. I missed that and placed the order.I received the emailed receipt and immediately called t...
Entity
Adobe Systems Incorporated
Categories: Computer Software
7, Report:
#412522
Posted Date:
Jan 28 2009
Adobe Systems Incorporated Adobe Takes 4-6 weeks to Process Refunds San Jose California
Adobe Customer Service needs to drastically improve their handling of refunds.
In early December 2008, I purchased the Design Standard Creative Suite upgrade directly from the Adobe Online Store. I decided to exercise the 30-day return policy for the product and purchase another ...
Entity
Adobe Systems Incorporated
Categories: Computer Software
8, Report:
#347482
Posted Date:
Jul 04 2008
Smith Barney Monitoring & Research Services (Mystery Shopping, Market Research, Training & Consulting) Sent me a check for 3,960.50 dollars to shop with and transfer funds. Trenton New Jersey
I received a letter to my grandmothers house that I have not lived at for over 5 years. I was kinda shocked that I still received mail there. I went home and opened it and it was a letter with a check for $3,960.50, made out from Adobe Systems Incorporated Matching Gift Program. I s...
Entity
Smith Barney Monitoring & Research Services(Mystery Shopping, Market Research,Training & Con
Categories: Home Based Business
9, Report:
#292133
Posted Date:
Dec 17 2007
Adobe, Adobe Systems Incorporated Will not reverse erroneous order San Jose California
I ordered Adobe Acrobat 8 Professional Upgrade from Adobe directly over the Internet. When I had already made the order, I happened to notice that there was another product that I did not want tacked onto the bill (some sort of training CD for approx. $140.00). I'm not sure how t...
Entity
Adobe Systems Incorporated
Categories: Computer Software
10, Report:
#262495
Posted Date:
Jul 31 2007
Adobe Systems Incorporated 4 to 6 weeks to process a refund Beaverton Oregon
On Sat July 7 I purchased Adobe Acrobat 8 directly from Adobes website store at adobe.com. Order #AD000913837. I was having trouble with the download so I called Adobe for assistance and they told me I would need to disable my antivirus, firewall and spyware and change a setting i...
Entity
Adobe Systems Incorporated
Categories: Computer Software
11, Report:
#188000
Posted Date:
Apr 22 2006
Adobe Systems Incorporated ripoff, dishonest, unfair, false advertising, dishonorable, etc. etc. etc. San Jose California
Adobe Photoshop Elements 4.0 was purchased on December 21, 2005 from Wal-Mart. On January 3, 2006 the Rebate Claim Form along with all required items was sent to Adobe for the $20.00 rebate.
On March 5, 2006,we received a letter from Adobe stating:
...we are unable to process t...
Entity
Adobe Systems Incorporated
Categories: Computer Software