1, Report:
#1487668
Posted Date:
Nov 12 2019
NeonBrite never finished product. Wanted to charge me for an additional order to replace missing portion. Big ripoff Piano Texas
adjustment portion lost in mail. He wanted to charge me for an additional order even though he had original impressions in his house. Should only have cost me less than $20 not an additional $350. BIG ripoff. Do not deal with this business.
Entity
Categories: Dental Services, Dental
2, Report:
#1436005
Posted Date:
Mar 26 2018
![](https://www.ripoffreports.com/report-images/45*34/docs/r1436005-w0mcqb-8kp8jcespx.png)
NeonBrite Dental Lab Direct Refuses to replace a cut-off dental retainer that was made from a COMPLETE mold. Plano Texas
Ordered pair of orthodontic retainers on 12/27/17.
Received retainers 1/20/18. Top retainer did not include all teeth. Owner refuses to replace.
Timeline of events:...12/27/2017 - Ordered a pair of orthodontic retainers from Robert Owen...
1/20/18 Received retainers in the mail....
Entity
Categories: Dental Services
3, Report:
#1373662
Posted Date:
May 17 2017
NeonBrite Never Received Product, Not Fully Refunded U.S.A Internet
I live in the UK and ordered a retainer from Neonbrite since they advertised as international. I paid for international shipping, only to be told I would have to pay more fees after waiting weeks to receive the impressions to get them across the border. What? I was then told I would...
Entity
Categories: Dental Services
4, Report:
#1277323
Posted Date:
Dec 31 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1277323-o8imuh-pi743ecbws.png)
Neonbrite/Dental Lab Direct Poorly made product, horrible customer service, scam rob@neonbrite.
I had originally sucessfully closed some minor gaps in my teeth wtih dental bands. I had ordered a retainer from another company and was happy with it. I decided to fine-tune a small space between my two front teeth that the dental bands were not able to close, so I ordered the $3...
Entity
Categories: Medical Supplies
5, Report:
#836835
Posted Date:
Dec 10 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/0e70d237-57d4-4a33-b200-1f4d20778fa1.png)
NeonBrite Fraud,never gor a refund, poor communication, product was inferior, false advertising. Dallas, Texas
I was looking into getting a dental retainer to replace one that was lost. My biggest mistake was contacting this company. First of all, the website is misleading. There is a specific retainer I wanted with a particular function. After reading the description...
Entity
Categories: Dental Services
6, Report:
#873605
Posted Date:
Dec 09 2012
Neonbrite, retainers, direct dental lab, dental, aligners, robert owen, online dental labs, invisiign, dentures, sports mouthpiece, Internet
This company is a terrible company. Don't not ever put your hard earn money towards any of his supplies. Robert Owen is rude and lacks business ethics. He has no customer service skills; he refuses to answer any calls or reply to any emails after receiving your money. And when he&nb...
Entity
Categories: Dental Services
7, Report:
#968245
Posted Date:
Dec 07 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/d695de33-a46d-4355-9897-8be296ca738a.png)
NeonBrite Rob Gave me the wrong retainers, even with a drawing and request of a call if unsure. Internet
After making my impressions I put a not taped to the clear box holding the impressions stating that I wanted the retainers that hold your two front teeth together. I even drew a picture. I included my phone number and asked for a call if you had any questions about what ...
Entity
Categories: Dental Services