3, Report:
#1500085
Posted Date:
Sep 22 2020
Newegg.com Newegg Violating their own return policies CA
I sent a 14TB drive for replacement because it was DOA when I got it. Their RMA page states 2-5 days processing after they get it back. They got it on Sept. 2. They have totally stonewalled me on when this will be replaced or refunded! No amount of excuses covers this ineptness when...
Entity
Newegg.com
Categories: computers, Computer Manufactures, Computer Technology
4, Report:
#1459390
Posted Date:
Sep 04 2018
Newegg.com damaged and defective products. horrible customer support and resolutions. City of Industry Ca California
Purchased two Klipsch Icon KF-28 Dual 8 2-way Floorstanding Speakers on 8/4/18. They were delivered by Fedx all busted up and destroyed. Fedx driver told me to contact Newegg. Newegg had me send photos of all the damage so I did. After several days they got back wi...
Entity
Newegg.com
Categories: Internet sales
5, Report:
#1437559
Posted Date:
Apr 08 2018
dues pc / newegg.com Newegg is dying, and stealing money whenever they can, beware Misleading item descriptions to capture restocking fee. city of industry California
dues pc / newegg.com Newegg let this seller advertise a laptop as 6th CPU when the 6th gen product family was released. This means that if you search for a 6th gen device it shows up. This wouldn't be a problem if the same seller didn't have 430+ laptops advertised based on the prod...
Entity
dues pc / newegg.com
Categories: Computer Mail Order, Computer Software, Computer Stores
6, Report:
#1434971
Posted Date:
Mar 19 2018
Action Packaged, Inc./NewEgg.com Fraud
I bought an Hp Officejet 4500 with a 4 year warranty through Newegg, provided by Action Packaged, Inc. The package arrived, looking like it had already been opened and returned. I wrote Newegg about the appearance; crickets. The alignment function didn’t work, I ...
Entity
Action Packaged, Inc./NewEgg.com
Categories: Printers
7, Report:
#1428910
Posted Date:
Feb 13 2018
Newegg newegg.com Fixed price and overcharged consumers other
Everyone who bought a AMD RYZEN 5 2400G Quad-Core 3.6 GHz (3.9 GHz Turbo) Socket AM4 65W YD2400C5FBBOX Desktop Processor
needs to refunded the 20 dollars overcharge you added on to the msrp , which should of been 169 dollars (which it was changed to after the
product sold out)
Amaz...
Entity
Newegg
Categories: Computer Stores
8, Report:
#1422267
Posted Date:
Jan 11 2018
Newegg.com Newegg.4myrebate.com Falsely denies valid rebate claims in order to delay and rip off consumers Whittier California
Newegg.com is a complete fraud. They sell many products with rebates, one of the few lowlifes that still do, and they process them through their own 4myrebate.com. The routinely falsely deny a huge portion of these rebates knowing people will not follow up or do not keep copies. T...
Entity
Newegg.com
Categories: Rebate Scam
9, Report:
#1414742
Posted Date:
Dec 03 2017
Newegg.com Newegg Shipped me a defective monitor and refused to respond with an RMA until after the 30 days expired then proceeded to ignore. Whittier California
Purchased a monitor for a new build, after getting all the parts set up to find random artifacting, after surmising that it wasn't my GPU found that the company ( ACER ) had put out that these panels were defective due to a production issue with the Panel maker that they purchase fr...
Entity
Newegg.com
Categories: Scam, fraudulent warranty on returns and refunds
10, Report:
#1414721
Posted Date:
Dec 03 2017
New Egg Attempted to purchase Home Stereo Receiver after it took AMEX 4 hours to approve me. No ability to use card on site until the card was sent. Whittier California
Attempted to purchase Home Stereo Receiver after it took AMEX 4 hours to approve me. No ability to use card on site until the card was sent. Customer Services did not want to hear that their site was broken and stated they have No Control on the functionality of the checkout and AME...
Entity
New Egg
Categories: Auto Audio Electronics, Miscellaneous Electronics
11, Report:
#1411861
Posted Date:
Nov 14 2017
newegg.com NEW EGG, Inc NEW EGG Bait and Switch pricing WHILE IN CHECKOUT process City of Industry California
I was purchasing an MSi GS63VR Stealth Pro 469 laptop on the newegg.com website... it was sale priced at $1199. I placed the item in my shopping cart and started the checkout process. Being a new customer, I had to enter all my info from scratch. Entered Shipping info, everythin...
Entity
newegg.com
Categories: Computer Dealers, Computer Stores
12, Report:
#1391314
Posted Date:
Aug 08 2017
EforCity Buyer Beware -- this company is a RIP OFF and and sells Cheap Ripoffs Internet
Beware, unless you want to give away money, do not buy from this company. The items are cheap and they use evey possible opportunity to not refund your mondy. Unfortunately, I didn't notice the product wasn't coming from Walmart until it was time to return the broken crap. Note, if ...
Entity
EforCity
Categories: Miscellaneous Electronics
13, Report:
#1375139
Posted Date:
May 24 2017
newegg.com Newegg.com sells warranties they don't support AND give you incorrect repair info! Internet
Long story short, I bought a 1-year accident protection plan from Newegg.com.
The PC broke on the LAST DAY of the contract. Not only did Newegg.com (AND Servicenet.com) REFUSE coverage but Newegg.com emailed me INCORRECT INFORMATION about where to send it for repairs.
First, they ...
Entity
newegg.com
Categories: Computer Dealers
14, Report:
#1375109
Posted Date:
May 24 2017
Service Net Double-insures - does NOT give a FULL YEAR Warranty The company claims it's a 1-year breakage contract. It is NOT. It is from purchase date, double-insured Internet
To make a very long story short, I bought a 1-year accident coverage policy on my computer laptop purchase from Newgg.com. The computer broke 1 day after purchase date, but two days before I received it. Service.net claimed it wasn't under their warranty due to time. One day af...
Entity
Service Net
Categories: Computer Service & Repair
15, Report:
#1369262
Posted Date:
Apr 24 2017
newegg.com newegg Worst customer service bad, vile, wrong, awful Industry Internet
Get a new customer service team. They are awful and rude. Marie is the worst and gives you attitude when you are simply trying to resolve your issue. Since this company has been bought out, the services have gone completely downhill. Customer service treats you like garbage and then...
Entity
newegg.com
Categories: Audio & Electronic Retail Stores
16, Report:
#1358485
Posted Date:
Feb 26 2017
Newegg Newegg, ripoff missing cables and they dont care Internet
I just made a purchase of $2,500 from newegg.com. I purchased the components to build a new 4 monitor computer setup.
They had 3 monitors that were marked as open box for $10 less than the brand new ones. I ordered all three and two came in with the HDMI cable missing, I also ordere...
Entity
Newegg
Categories: Audio & Electronic Retail Stores
17, Report:
#1352995
Posted Date:
Jan 31 2017
newegg.com Newegg Massive Advertising Fraud Whittier California
Newegg’s massive fraud is much bigger than one would think. It involves hundreds of items that Newegg advertised on EBay. Not in a paid listing however but in what is caused a sponsored listing.
A sponsored listing is one where a company will place an ad at the bottom of the page ...
Entity
newegg.com
Categories: Miscellaneous Electronics
18, Report:
#1347396
Posted Date:
Jan 03 2017
newegg.com servicenet.com Ripped off bought a motherboard and sent off the upc label for an rma that only their site was offering, didnt honor their own terms and conditions Whittier California
Yes My name is Jeff, i ordered a motherboard the ASUS M5A99FX PRO R2.0 AM3+ AMD 990FX + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS back on 11/23/16 well i built my pc and all and had it working December 6th December 16th i go to turn it on it just shuts its self off...
Entity
newegg.com
Categories: Computer Manufactures
19, Report:
#1334772
Posted Date:
Oct 24 2016
Everest Ventures Everest Ventures is falsely selling products manufactured and legally owned by Pamper YourSelf. They have copied the product labels and are selling product that is made by them and not by Pamper YourSelf. 500 Westover Dr #9244 Sanford, NC 27330 US Internet
Pamper YourSelf sell only high quality products and do not know what this company is making and sending to customers. Beware of especially the pheromone products that they are offer. What they are selling is not the pheromone products sold and manufacturered by Pamper YourSelf. Pamp...
Entity
Everest Ventures
Categories: Beauty Products
20, Report:
#1298230
Posted Date:
Apr 06 2016
newegg.com Newegg DO NOT BUY A REFUBISHED COMPUTER FROM NEWEGG!!!! Whittier, California Internet
I Purchased a refurbished Macbook Pro, from Newegg on March 1, 2015, plus a warrenty. The total came to over 1000.00 dollars. The first macbook did not work. and I sent it back within one month. The next macbook was not running an apple operating system, that was supported by apple....
Entity
newegg.com
Categories: Computer Manufactures
21, Report:
#1293690
Posted Date:
Mar 15 2016
Velocity Fulfillment Company fails to pay rebates, Scam, Ripoff Tempe Arizona
Purchased software from Newegg.com 4 months ago and 4 months later am STILL wiating for this company to pay the rebate. Calls and emails are met with useless canned responses and excuses. The company has a terrible track record and is obviously dishonest and intent on not paying the...
Entity
Velocity Fulfillment
Categories: TV Production Studios
22, Report:
#1293675
Posted Date:
Mar 15 2016
newegg.com Failure to pay rebate City of Industry Internet
Purchased software from this company 4 months ago with an advertised rebate. FOUR months later I am STILL waiting for them to pay the rebate. All I get are useless canned responses and excuses from them.
Entity
newegg.com
Categories: On-Line Stores
23, Report:
#1285655
Posted Date:
Feb 06 2016
Newegg Newegg.com Waiting over 2 months for refund Internet
On Black Friday 2015 we ordered $1,100.00 in computer parts to build a new system for our son in college. They shipped via UPS who in left this package on our front porch and no one home. The package was stolen. We contacted Newegg and they contacted UPS to do an investigation, whic...
Entity
Newegg
Categories: Computer Mail Order
24, Report:
#1275387
Posted Date:
Dec 20 2015
Aztek Computers Best price does not mean a good deal. CARROLTON Texas
All the 5 star reviews are from Indians...there is a reason it is called Astro Turfing. This is such a mess of a place, you found something and it is a great price...doesn't mean you are going to get what you ordered. Here I am looking to get a decent laptop refurb. They have the ...
Entity
Aztek Computers
Categories: Computer Dealers
25, Report:
#1271954
Posted Date:
Dec 04 2015
Newegg.com Over sold items on Black Friday sale and then never charged card or shipped order City of Industry California
I ordered half a grand worth or products on Black Friday of 2015 and never received my shipment. I logged in to check out why and realized they never even charged my card. It said a product was back stocked even though I was able to purchase it and that one item was hold...
Entity
Newegg.com
Categories: Miscellaneous Electronics