1, Report:
#1444360
Posted Date:
May 24 2018
norton secuirty symantec norton/symantec is refusing to give me support Internet
i have had nothing but touble getting any type of support and or help from norton when i call or use there online chat support
all i get is scripted non answers
no help
refusal to answer any question
( but oh no dont let you get away not answering them)
and incompetence and arroganc...
Entity
Categories: Computer Software, Computer Tech Support
2, Report:
#1406371
Posted Date:
Oct 15 2017
NORTON SYMANTEC UNAJUTHORISED CREDIT CARD CHARGE Internet
Norton Symantec took money frommy credit card twice, in 2016 and 2017, which were unauthorised. It took me a very long time to communicated with someone, and it was onlyy through chat. Norton automatically renewed my subscription without my consent and claimed that i hav...
Entity
Categories: Internet Fraud
3, Report:
#1373647
Posted Date:
May 17 2017
Norton - Symantec Unauthorized Renewal Billing Internet
My PayPal account was billed for an unauthorized virus software renewal. Norton didn't provide any notice of their intent to do so. Fortunately PayPal sent me a notice.
This practice is a crimminal scam and should be ended. Norton also intentially makes it very difficult to contac...
Entity
Categories: Computer Software
4, Report:
#1332770
Posted Date:
Oct 12 2016
Norton Symantec, Norton Security, Norton Symantec billed my credit card to renew my Norton 360 software without my approval. I attempted to contact the company to have them cancel the charge. The representative would not reverse the charge and instead tried to scare me that I would be left unprotected. When I demanded to speak to a manager, I was put on hold and after a wait, the same rep came back and offered a discount. It is impossible to get the charges reversed so I am contacting my credit card company to place a stop order on the payment. This is a scam and I will be switching to a new security software company immediately. DO NOT GET INVOLVED WITH THIS COMPANY! Internet
This company billed my credit card to renew my subscirption without my permission. After contacting them to request a reversal of the charges, I was given a professionally devised run-around and could not get the charges reversed How ironic that an Internet security company w...
Entity
Categories: Computer Software
5, Report:
#1306509
Posted Date:
May 19 2016
Norton Symantec Norton Symantec Repeatedly Charges for Subscription that was Canceled Internet
When I decided to change my anti virus software from Norton Symantec to another company, I called Norton to stop the automatic renewal of subscription. I was assured that my subscription was canceled. Since then Norton has attempted to charge my credit card three separate times for ...
Entity
Categories: Computer Software
6, Report:
#1213288
Posted Date:
Mar 04 2015
supportman.com Froze search engine and computer to extort money to repair computer Montreal Quebec Canada Internet
While on Facebook, I clicked on a link and when I did I got this big red screen with a horn blowing that I could not exit out of. I couldn't close the tab, click another tab...nothing! All the while this stupid horn was blowing. The screen said it was Norton Symantec and had a numbe...
Entity
Categories: Computer Fraud
7, Report:
#1200879
Posted Date:
Jan 11 2015
Tech Escalations This company misrepresented themselves to be Norton Symantec and charged me $300. They don't tell you on their website Internet
This is a company that goes by the name of Tech Escalations. You will find them on the internet at TechEscalations.com. The phone number on the site changes all the time but when you call it after you realize you've been ripped off, it won't work. You will dial the number only to he...
Entity
Categories: Computer Fraud
8, Report:
#1187058
Posted Date:
Nov 05 2014
Norton Symantec I renewed my subscription for one year and did not receive anything except the fact that it had expired, I was told that I had no protection Internet
I am requesting a refund from Norton Symantec. They charged me for a service I never received. It is very difficult to speak to anyone from this company.
Entity
Categories: Internet Services
9, Report:
#1137873
Posted Date:
Jun 05 2014
AVANGATE*DIGITALECOTECHNI Avangate This company works a scam! India Internet
My computer needed support, and I hit my Norton Symantec icon. A response popped up and asked to call me. I gave my tx and got a call within a minute thinking it was Norton. Clearly this was outsourced to India, but that is not unusual. I let them logmein to my computer, and...
Entity
Categories: Consumer Services
10, Report:
#1103763
Posted Date:
Dec 03 2013
Norton Symantec Got CyberScammed on Cyber Monday---800 # and Probably was India Internet
Purchased a new laptop early November. It came with Norton Antivirus software preloaded. It came with a 30 day trial period. In mid November, I took Norton up on their offer to receive the software protection for one year at $29.99. Paid for it on my credit c...
Entity
Categories: Software
11, Report:
#1097379
Posted Date:
Nov 06 2013
Norton Symantec Anti-Virus RIP OFF! Worm Virus still on computer! Live Chat is crap! Youre placed on hold VERY long and scammed to pay more money! Internet
I thought Norton Anti Virus was the best of the best at combating computer viruses! I guess I was VERY wrong because I have a worm virus that causes the computer to reboot everytime I run a full virus scan or when I try to download or remove files! So far I had this software for abo...
Entity
Categories: Computer Software
12, Report:
#1066222
Posted Date:
Jul 11 2013
DRIVERMANAGER.COM Attempts to frighten trusting and unsuspecting persons into unnecessary and very expensive procedures. Wilmington Delaware
On July 7, 2013 I was led to a website to download the software Drive Manager through a Software Customer Service website. I was to find out later that the invitation to download Drive Manager was apparently a Drive Manager ad, not a recommendation of the Software Customer Ser...
Entity
Categories: Computer Software
13, Report:
#1048571
Posted Date:
May 05 2013
Norton Symantec consumer Internet
Once Norton got a hold of my credit card # in 2008 they illegaly renewed every year without notice to me. I don't ever remember giving that number to them and they now posess at least 300 dollars from which I never received one ounce of service because they say they automa...
Entity
Categories: Internet Fraud
14, Report:
#1042177
Posted Date:
Apr 10 2013
SYSTWEAK Cleverbridge AG Failed to activate product key. Refused to refund money. Cleverbridge AG apparent scapegoat. Internet
After attempting to access Norton Symantec Power Eraser, a pop-up was generated from SYSTWEAK to scan for additional problems I was experiencing. It Supposedly detected several items that required attention. By not being blocked by Norton I naturally assumed it was a val...
Entity
Categories: Computer Fraud
15, Report:
#990511
Posted Date:
Jan 03 2013
NORTON ANTIVIRUS misleading service los angeles, California
The Trial service for Norton Symantec Anti Virus worked great. No Problems and speed was very good. As soon as I signed up and paid for service my speed slowed down and two programs got into my computer that do not allow me to access my normal ISP or home page. There is no live pers...
Entity
Categories: Software
16, Report:
#963431
Posted Date:
Nov 02 2012
Norton Symantec Norton say virus is my fault, they want an extra $67 to get rid of virus. What do I pay them for? Internet
I hope you read this before you buy. Norton is a complete waste of money. They are rude and not American. I got the searchns.com virus. Why? I am on internet all the time no problem. The Norton guy says it is my fault. I never saw a warning. Where was Norton? The internet says...
Entity
Categories: Internet
17, Report:
#865400
Posted Date:
Apr 09 2012
Norton Symantec Refused to fix virus unless I paid additional fees. Springfield, Oregon
I thought Norton was a good Company...wrong! I purchased Norton 360 to protect us (family network) from having our computers being infected with viruses and other malware. Apparently some viruses got through their Protection and infected my PC. When contacted, Norton Customer ...
Entity
Categories: Software
18, Report:
#834453
Posted Date:
Feb 06 2012
PC CARE 247 DOING BUSINESS AS SUPPORT TO NORTON WATCH FOR RIP OFF FROM THIS COMPANY AND HIGH PRESSURE SALES, Internet
We bought Norton360 and had a problem downloading my spouse's disc. She went to the user guide and where the support services page is had an e-mail address. This address was supposed to be one for Symantec. She ended up with a telephone # to call. She called this number and they tol...
Entity
Categories: Computer Software
19, Report:
#796847
Posted Date:
Dec 03 2011
PCCARE247 pccare247.com pcare247 representing Norton/sysmantec New Dehli, Nationwide
My parents also had almost identical scenarios happen to them as other have listed on this site. After ready some of the rebuttals by pccare247 I can tell you that they are not true. You can call any of the many 888 numbers they give you and good luck getting to customer service, le...
Entity
Categories: Computer Manufactures
20, Report:
#796301
Posted Date:
Nov 09 2011
Webroot Webrootg Webroot Webroot's Lack of Customer Support Boulder Colorado Boulder, Colorado
Webroot Webroot's Lack of Customer Support Boulder Colorado
Terrible 3 months running numerous attempts.
Understaffed, hoping consumers will continue and ignore that customer service got them to the top over Norton Symantec, now with new wave of products totally blowing existi...
Entity
Categories: Computer Software
21, Report:
#774132
Posted Date:
Sep 08 2011
Antivirus Xpress Do not purchase from the company AntiVirusXpress steals your money! Internet
AntiVirusXpress offered a good price for a Norton Antivirus program and sent me instructions for the download. During the download my original Norton security disappeared and I could not find where the download went. I tried several times to contact them but they never r...
Entity
Categories: Internet Fraud
22, Report:
#639033
Posted Date:
Sep 09 2010
Symantec/Norton Charges on Credit Card/No purchase Made Cupertino, California *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
Two charges ($4.34 & $24.99) appeared on my bank statement for products/services never ordered.Have ordered from Symantec/Norton in the past but no recent (within last two years) have been made.Want my account credited for the above amounts.EDitor's Suggestions on how to get you...
Entity
Categories: Online banking
23, Report:
#594651
Posted Date:
Apr 19 2010
Norton - Symantec Corporation Anti-Virus Software Deceptive automatic renewal to credit card and software never worked. Hours on phone, no refund. Moutain View, California
Do not use this company Norton - Symantec Antivirus software. The only way you can activate the software is to give them your credit card for automatic renewal. If it does renew, the software doesn't work and you need to call them and spend hours on the phone to fix the proble...
Entity
Categories: Computer Software
24, Report:
#581659
Posted Date:
Mar 16 2010
Norton - Symantec Corporation 2010 Internet Security rebate ripoffs are starting AGAIN Miami, Florida
Symantec is rejecting my $20 rebate stating the UPC proof of purchase was not included. I clearly have a copy of my original submittal form with the UPC and sales reciept STAPLED to the form. They did this last time in 2003 and 2004. Just to hassle customers and have them give...
Entity
Categories: Computer Software