1, Report:
#1420615
Posted Date:
Jan 03 2018
OpticsFast Becky S. They had me send them my expensive eye glasses for repair and I paid them 4 months ago and now they tell me they lost my eye glasses Brooklyn New York
I called Opticfast from an online advertisment. My eye glasses arm had the hinge break off. They told me they would send me a free mailing label to mail it to them for a price estamate. I did on Oct 4, 2017. They recieved the eye glases and said they would repairthe hinge on the arm...
Entity
OpticsFast
Categories: Eye Care
2, Report:
#1355919
Posted Date:
Feb 14 2017
Opticsfast Ripoff They never intend on sending product and when you call they laugh at you Brooklyn New
It's been a year I ordered frames 1204 Avenue U #1053 Brooklyn, NY 11229 They never cam Opticsfast took my money from flex pay MasterCard and never sent product I was told to stop calling them I believe they have found a way to use the Internet to scam people Worse than Medica...
Entity
Opticsfast
Categories: ORGANIZED CRIME
3, Report:
#1350759
Posted Date:
Jan 19 2017
opticsfast charged more for services than quoted. then witheld my property when i did not pay thier escalated price Nationwide
several weeks ago i sent a pair of eyeglasses to this company to have them repaired. i checked the companys web site and it said it would cost me 45 dollars for my particular repair ( replacing one end piece) i also called the company for shipping authorization and i specifily told ...
Entity
opticsfast
Categories: Consumer Services
4, Report:
#1350238
Posted Date:
Jan 16 2017
OPTICSFAST Lost eyeglasses; refuse to reimburse brooklyn New York
I post this review of OPTICS FAST eyewear repair service in the hopes that someone will read it and avoid my mistake. I wish I had taken the time to read the on-line reviews of OPTICS FAST before sending them my vintage theo frames. That's on me... Had I done so, they would not ...
Entity
OPTICSFAST
Categories: Glass Repair Shops
5, Report:
#1335056
Posted Date:
Oct 26 2016
OpticsFast Buyer Be Ware! Brooklyn Internet
This company is THE WORST I've ever dealt with. Similar to others, I sent an expensive pair of Serengeti glasses in for lens repair, they delayed and delayed. Two months later, they told me they lost them. I demanded a full refund-- of both the $108 prepayment for service and th...
Entity
OpticsFast
Categories: On-Line Business
6, Report:
#1334122
Posted Date:
Oct 20 2016
Opticsfast.com Ripped off on eyeglass prescription, refused to correct mistakes etc Brooklyn New York
Different frames returned, lens marked unable to remove, sunsensor tint not included, case sent in lost, prescription lost, Becky the rep refused to involve Mgr. or resolve matter tried to report matter to NYC consumers affairs all got was run around ALL NYC Business should be banne...
Entity
Opticsfast.com
Categories: Eye Care
7, Report:
#1333712
Posted Date:
Oct 18 2016
OpticsFast Inc Becky S The keep sendming emails to change my order becuse they dont have the product that they are marketing online then they try to sell you something else the this company is the scam do not ever order form them. 1204 Avenue U #1053 Brooklyn, NY 11229 Internet
I ORDERD A PAIR OF GLASSES FROM ONLINE THERE WABPAGE AFTER A WEEK I GOT THE EMAIL THAT THEY DONT HAVE THE GLASSES AFTER CONTACTING THEM I REQUESTED TO GET MY MONEY BACK BUT THE REFUSED BECUSE THAT WHAT ME TO GET A DIRFENT PAIR. IS BEEN A MONTH FROM NOW THEY KEEP TEXTING ME AND EMAI...
Entity
OpticsFast Inc
Categories: Eye Care
8, Report:
#1332271
Posted Date:
Oct 09 2016
OpticsFast I ordered frames from opticsfast. I was given a USPS tracking number. When checking this number I noted that it was labeled but never was sent. After emailing this company several times and calling several times and receiving emails which were har Does not deliver the items ordered . Rude. There is something very fishy about this business. New York Internet
I ordered frames 7 weeks ago. According to my tracking number it was never mailed. I emailed them frequently, and called a few times. Becky was extremely rude. After 6 weeks I was told that I would have to wait 10 days to 2 weeks before they could make a claim. After 7 week...
Entity
OpticsFast
Categories: Opticians
9, Report:
#1331726
Posted Date:
Oct 05 2016
eyeglassesdepot.com opticsfast.com Scam/Ripoff - worst customer service - Becky S. horrible brooklyn Internet
1.0 star rating 10/5/2016 Negative 5 stars please - This the service i received - I was shocked to say the least. She literally was rude and yelled at me through email. i paid for overnight service - the package came 3-4 days later and i had to be home to sign and at the time...
Entity
eyeglassesdepot.com
Categories: Customer
10, Report:
#1324046
Posted Date:
Aug 23 2016
Opticsfast eyeglassesdepot I ordered frame and received an notice that the product I ordered was damaged and was now out of stock. The same story and same email others in this forum have been receiving. Then, the company refused to refund the money, but insisted I chose a different product instead. I have disputed the charge with Amex. New York Internet
I ordered a designer frame through eyeglassesdepot.com. It is the same company as opticsfast.com. Two days later I received a standard email - which it looks like has been sent to many others - informing me that the frame I ordered was damaged, sent back to the manufacturer, but was...
Entity
Opticsfast
Categories: Bait-and-Switch
11, Report:
#1323280
Posted Date:
Aug 18 2016
Opticsfast eyeglass repair Brooklyn, New York
In March of this year, a propane space heater exploded and melted my eyeglasses (I had 2nd degree burns). The plastic which connects the temple to the front was melted. They were therefore unwearable.I found a repair service online, OpticsFast. I inquired, then sent my glasses in ...
Entity
Opticsfast
Categories: Eye Care
12, Report:
#1322541
Posted Date:
Aug 15 2016
Eye Glasses Depot OpticsFast.com Scammers Says NY but is INDIA Internet
I ordered a pair of sunglasses. I received an email saying they had one pair and they were broken and I needed to pick another color. I told them to cancel my order. They kept sending texts and emails for me to pick another color. I sent back to all saying I wanted to cancel...
Entity
Eye Glasses Depot
Categories: Sunglasses
13, Report:
#1320811
Posted Date:
Aug 05 2016
Eyeglasses Depot Major Scammers Brooklyn New York
I placed an order for designer Gucci frames and I found it odd that the amount due wasn't immediately deducted from my account. I attempted to contact the company by the phone number provided at the top of the website only to find out that it wasn't a working number. After doing r...
Entity
Eyeglasses Depot
Categories: Unusual Rip-Off
14, Report:
#1289198
Posted Date:
Jul 26 2016
Optics Fast Stole my money and my Christian Dior sunglasses Brooklyn New York
In November 2015, I sent this company a pair of beautiful Christian Dior sunglasses that I purchased for around $500. I made a payment to have these frames repaired with a nose pad replacement and alignment for $100. It has been three months and I have yet to receive these sunglasse...
Entity
Optics Fast
Categories: Opticians
15, Report:
#1308927
Posted Date:
Jun 01 2016
Eye glasses depot Corp Opticsfast.comEyeglassesdepot.com Said item was in stock. Cashed money order I sent in the amount of 209.94$ and then told me item in stock was broken. Brookly ny Internet
Now this scammer won't return my money. I ordered Paul smith sylus from eyeglassesdepot.com and got a response from opticsfast.com so it's the same scammer. I did a Google search for Paul smith Sylus and it brought me right to this scam artist using eyeglassesdepot.com as...
Entity
Eye glasses depot Corp
Categories: Sunglasses
16, Report:
#1304980
Posted Date:
May 11 2016
Opticsfast Say they lost lens, tries to raise prices, spammers, a total ripoff Brooklyn, New York Internet
They tried to say they lost a lens and requested higher payment. I refused to pay and they (Alex) tried to contact again and again by phone. These folks are a total ripoff. Please Beware! All of their online correspondences go to SPAM. I should have know better. They don't even appe...
Entity
Opticsfast
Categories: Opticians
17, Report:
#1301034
Posted Date:
Apr 21 2016
Opticsfast Inc opticsfast.com Harassing emails and text messages for payment after order was cancelled Brooklyn New York
Website advertises free shipping label. I cancelled the order for eyeglass repair without shipping opticsfast anything. I have since been deluged with emails and text messages (1) demanding payment for the shipping label, and (2) asking why I havn't sent in the glasses and what do ...
Entity
Opticsfast Inc
Categories: Questionable Activities
18, Report:
#1299364
Posted Date:
Apr 12 2016
OPticsfast Deceptive marketing - dont even inquire Brooklyn, NY Internet
I inquired about getting a repair to a pair of sunglasses online from this company Optics Fast
They advertise FREE shipping labels on their site. I just needed a small screw and thought they would estimate online for me. It became clear that they would not do that but would send...
Entity
OPticsfast
Categories: Liars
19, Report:
#1293706
Posted Date:
Mar 15 2016
opticsfast seemingly intentional idiocy Internet
In June I asked them to replace sunglass lenses. In September, after failing twice, they claimed they were owed money for doing work, despite the fact that the work, even by their own admission, was wrong.They then told me no one could do what I asked, despite the fact that prior to...
Entity
opticsfast
Categories: Sunglasses
20, Report:
#1269490
Posted Date:
Nov 21 2015
OpticsFast.com CROOKS, Liars and morons Brooklyn NY
Entity
Optics
Categories: Questionable Activities
21, Report:
#1265424
Posted Date:
Nov 03 2015
OpticsFast Inc Beware of this one Brooklyn New York
I am so happy I didn't do business with this company which undoubtetly prevented major problems for me. I inquired about a simple lens replacement for my Ray Bans. I had second thoughts about doing business with them after email exchanges with Becky S. Very rude and unprofessional. ...
Entity
OpticsFast Inc
Categories: Glass Repair Shops
22, Report:
#1177423
Posted Date:
Sep 17 2014
OpticsFast.com Lenses and frames sales and repair Internet
This is an advisory to stay away from OpticsFast. I wish that I had read other reports on Ripoff Report before I sent my prescription glasses and frames in for repair. Perhaps this report will save you some aggrivation and money.They (OpticsFast) will ask you to send your broken gla...
Entity
OpticsFast.com
Categories: BBB Better Business Bureau
23, Report:
#1170802
Posted Date:
Aug 19 2014
OpticsFast They did not repair my glasses as promised and would not return my money ($59.95) which they insist must be paid up front. Internet
Was promised that they could repair my glasses. When I received them back, they were only fixed on one side. I put them on and they broke again. Sent back and that repair was horrible. They did uneven arms. No way to wear them. Would not rturn my money, just thhe broken glasses.
Entity
OpticsFast
Categories: Consumer Services
24, Report:
#1146706
Posted Date:
May 14 2014
OpticsFast Stay Away! Scam! New York
I'm so disgusted that I fell for this scam. They don't ship your glasses but charge 20% to cancel your order. Stay away!
Entity
OpticsFast
Categories: Optical Products & Repair
25, Report:
#1067272
Posted Date:
Jul 16 2013
OpticsFast, Inc Bait and Switch Brooklyn New York
May 31, 2013 I ordered prescription DriveWare lenses from OpticsFast.com. They advertised that for an extra 19.99 they would expedite the order. That brought my total to 379.97.Opticsfast promptly withdrew this 379.97 from my account on June 4, 1013, not when the order s...
Entity
OpticsFast, Inc
Categories: Unusual Rip-Off