1, Report:
#1366034
Posted Date:
Apr 05 2017
Sears-Craftsman Sears, best, -highest priced top of the line garden tractor is junk Lima Nationwide
After purchasing a top of the line Craftsman Garden tractor with snowblower, cab & grass catcher ($5800.00)in 2016 I would like to report my experiences.
No paperwork or owners manual when delivered.
The tractor as delivered had the front tires so bowed in it wouldn't steer. Had t...
Entity
Sears-Craftsman
Categories: Hardware & Tools
2, Report:
#1360621
Posted Date:
Mar 09 2017
Sears Craftsman SEARS CRAFTSMAN DEVELOPED ONE OF THE WORST CUSTOMER SERVICE! Internet
CRAFTSMAN IS GAINING ON WINNING THE RACE FOR PROVIDING THE WORST CUSTOMER SERVICE!!! Upon going to craftsman.com website, you easily find and click on customer care and then you see the 4 categories with images where by one is a PHONE with the words CONTACT US in BOLD RED LET...
Entity
Sears Craftsman
Categories: Hardware & Tools
3, Report:
#1325811
Posted Date:
Sep 01 2016
Sears Craftsman, Sears Customer Solutions in Round Rock, Texas. Retail store in Hancock Center, Austin, Texas Sears is not honoring the original Craftsman warranty from the inception of Craftsman until they moved the manufacturing out of America Round Rock, Texas & Austin Texas Nationwide
I have some craftsman tools purchased from early the 1960’s to the early 1980s Sears is only offering to fix the ratchets with inferior parts and claim any physical damage is not covered. The original warranty states all tools will be replaced with “like Kind or better” if the...
Entity
Sears
Categories: Department & Outlet Stores
4, Report:
#1301030
Posted Date:
Apr 21 2016
SEARS CRAFTSMAN LAWN MOWER NOT NEW PROBLEMS NOT REPLACED OR FIXED WEST CALDWELL NJ NEW JERSEY
'Dear sir.. 'I have decide to purchase a new mower but not from Sears.. ( AFTER 35 YEARS AS A SEARS CUSTOMER )--'I'm 76 years old and I don't like to play games .. 'They tight the Drive Control cable so tight -I couldn't -even pull the handle.. it is not working the gra...
Entity
SEARS
Categories: Appliances
5, Report:
#1139528
Posted Date:
Apr 17 2014
Sears Craftsman Problems with Guaranteed Firever Claim The Craftsman Guaranteed Firever written Claim on This Sump Pump is no being honored Nationwide
I am the owner of several Sears Craftsman Professional Sump Pumps, Model 83-3050 that have had a “Guaranteed Forever” lifetime replacement warrantee. Since late last year Sears Craftsman is now refusing to honor their lifetime warrantee. Today the new Sears Craftsman Professiona...
Entity
Sears Craftsman
Categories: Hardware & Tools
6, Report:
#1125936
Posted Date:
Feb 24 2014
Arthur Sears Craftsman Lawn mower model no 917 burbank California
Lawn mower wont start after 7 uses. Craftsman rotary Lawn Mower model no 917.3700410
Entity
Arthur
Categories: Landscaping
7, Report:
#1097195
Posted Date:
Nov 05 2013
Sears Sears.com website, sears robuck, Also sold at Amazon.com Sears still advertises their tools Ratchets,wrenches,screwdrivers,ect.. as being Made in the USA. They are in fact made in China. The only way you can tell is Made in USA is not on the tool anywere,so Its from China unless it says USA. evansville Indiana
Sears Craftsman mechanics tools wrenches,ratchets,sockets,screwdrivers ect... are all being made in China now. If you pick up a tool while in the store you will have to look closer now to tell if its made here or not. Only a few USA tools are left on the shelves now. A couple yr...
Entity
Sears
Categories: Mechanics
8, Report:
#1093057
Posted Date:
Oct 19 2013
SEARS CRAFTSMAN SEARS CRAFTSMAN WARRANTY FOR LAWN TRACTOR MOWERS IS AN ILLUSION BATON ROUGE Louisiana
I recently bought one of the most expensive riding lawn mower tractors that Sears sells in the Craftsman brand.
After only a few months, the lawn tractor would not start. It appeared to be a defective battery.
I took the battery back to the store and asked them to check it since ...
Entity
SEARS
Categories: Outdoor Furniture & Equipment
9, Report:
#1081712
Posted Date:
Sep 05 2013
SEARS - Craftsman SEARS - Craftsman - POOR QUALITY & POOR SERVICE Chicago Illinois
I spent just under two (2) hr.s on phone trying to get SEARS to send a svc. tech to troubleshoot my 5-month old Craftsmen 3/4 HP garage door opener. No one at the local store would answer my call. I finally gave up on them ever getting me to the right department after 10 minutes...
Entity
SEARS - Craftsman
Categories: Department & Outlet Stores
10, Report:
#1060674
Posted Date:
Jun 20 2013
SEARS - Carlsbad, CA Sears No Longer Stands Behind Their Proprietary CRAFTSMAN Brand Tools !! Carlsbad California
No real surprise we are reading almost daily about Sears heading into the history books as yet one more American Icon going out of business.
Yesterday I returned to the Sears Carlsbad / Oceanside Craftsman tool department with a brand new - never been used digi-torque precision torq...
Entity
SEARS - Carlsbad, CA
Categories: Auto Parts
11, Report:
#1047055
Posted Date:
May 01 2013
Sears Craftsman Tractor a lemon and customer service is terrible! Sears Holdings Corporation Sears Craftsman $3,600 tractor breaks down constantly and Sears Customer Service literally could not care less. HORRIBLE EXPERIENCE! Hoffman Estates, Illinois
I just got the transmission replaced on my 3 yr old Craftsman Revolution model# 28933 and it broke down again after 2 hrs. of usage.
The Sears technician who came to my house told me 90 minutes ago said that the current problem is transmission related AGAIN and he recommends th...
Entity
Sears Craftsman Tractor a lemon and customer service is terrible!
Categories: Outdoor Furniture & Equipment
12, Report:
#1044626
Posted Date:
Apr 20 2013
SEARS Craftsman Tools Warrenty isn't any good, they don't honor it, Chicago, Illinois
Sears does not honor the repair/replace warrenty on it's tools unless it is a hand tool. If the tool is gas, air, or electric, even though the warrenty information states that the tool is covered under a 1 year warrenty with the provision that it is covered for 90 days only if the t...
Entity
SEARS
Categories: Customer
13, Report:
#853974
Posted Date:
Mar 15 2012
Sears Craftsman Lawn Mower by Craftsman Model #917-374106 Internet, Internet
Well, I purchased a lawn mower last May. It is under warranty until May of 2013. 2nd use it would not start. They said oh i was using old gas. NOT. But I empty go get new gas, won't start. Sears has been here twice at $99.00 a pop. the carburater is no good because of old gas. The f...
Entity
Sears
Categories: Hardware & Tools
14, Report:
#720514
Posted Date:
Apr 22 2011
sears craftsman tools False advertising Internet
I attempted to purchase a 10 inch contractor table saw on the internet. The original price was $599, the internet price was $548, under that was listed a price of $469.39 after deducting applicable additional savings. So I attempted to purchase the saw, but because I...
Entity
sears
Categories: Bait-and-Switch
15, Report:
#594364
Posted Date:
Apr 18 2010
Sears - Craftsman Riding Mower Craftsman baddly built merchindise, and very slow to send technicion to repair Hoffman Estates, Illinois
I PURCHESED MY Craftsman 26.0 HP 54 CUT GARDEN TRACTOR June of 2009 sence my purchase i have had to call for technicion 3 (three) times.
1st time bolts were falling out of the rearend of the tractor, 2nd time I went to use tractor and it would not ingage in reverse, 3rd time ...
Entity
Sears - Craftsman Riding Mower
Categories: Outdoor Furniture & Equipment
16, Report:
#536114
Posted Date:
Dec 09 2009
SEARS ROEBUCK INC. SEARS, CRAFTSMAN, BRIGGS AND STRATTON DEFECTIVE LAWN MOWER ENGINE, SEARS REFUSES TO EXCHANGE THIS LAWN MOWER, THIS WILL BE THE 3RD MOWER, SAME ENGINE THAT WAS RETURNED TO SEARS WITH OTHER PROBLEMS HOFFMAN ESTATES, Illinois
SEARS REFUSES TO EXCHANGE MY DEFECTIVE CRAFTSMAN, BRIGGS AND STRATON LAWN MOWER THAT HAS A BAD ENGINE EVEN THOUGH THIS WILL BE THE 3RD LAWN MOWER WITH PROBLEMS BROUGHT BACK TO THEIR STORE WITH SAME ENGINE.
THIS IS THE ONLY LAWN MOWER WE HAVE BOUGHT IN THE LAST 40 YEARS THAT THE ENG...
Entity
SEARS ROEBUCK INC.
Categories: Outdoor Furniture & Equipment
17, Report:
#437710
Posted Date:
Jul 03 2009
Sears Craftsman Beware of buying CRAFTSMAN PROFESSIONAL items Miami Florida
I purchased over a year ago a CRAFTSMAN PROFESSIONAL hi-lift car jack. I have used it very little and recently I pulled it out to raise a van. I got one tire up, jacked it, then went to the other tire. When I tried to raise it the jack wouldn't lift. I took it to the closest Sea...
Entity
Sears Craftsman
Categories: Customer
18, Report:
#402941
Posted Date:
Mar 08 2009
Sears/craftsman Big Con Artists To Steal Your Money craftsman tools have no warrantee Wichita Falls Texas
i own $35,000.00 in craftsman tools i use them for the unconditional warranty sears will not warraty any craftsman tools if they have been used!
i will never go in to sears ever again they say warranty but mean con you out of your money. thieves and liars
anybody wanna buy a bunch...
Entity
Sears/craftsman
Categories: Auto Warranty
19, Report:
#391893
Posted Date:
Feb 19 2009
Bob Villa cheap rip-off defrauder Internet
I'm a limo driver. Last week I was called to pick up none other than Bob Vila from the show This Old House at LAX and take him to the Beverly Hilton. He was in town for the TV show The View. I'm used to driving around old entertainment queens like Merv Griffin, Gregg Hunter and Clin...
Entity
Bob Villa
Categories: Dead Beat Customers
20, Report:
#24425
Posted Date:
Jul 07 2006
Sears Craftsman Tools Sears Catalog reflects app $10.00 lower price than store. Store would not honor catalog price deceptive company Hoffman Estates Illinois
Picked up Craftsman Tool Catalog (02T20114) at local SEARS store. Found product I wanted (item 34447 @ $19.99). Went to local Sears store (02343) and showed Associate #1156 disparity between catalog price (19.99) and store price (27.99).
He stated That's the price plus shipping ...
Entity
Craftsman Tools Sears
Categories: Specialty Stores
21, Report:
#192117
Posted Date:
May 18 2006
SEARS - CRAFTSMAN RIPOFF SOLD A LEMON LAWN TRACTOR AND REFUSED TO STAND BY CRAFTSMAN MOTTO THAT THEY WOULD EITHER RETURN THE COST OF OR REPLACE THE PRODUCT Hoffman Estates Illinois
Last year my Craftsamn riding as out of service for 4 weeks- the length of time was due to the inept service dept. and procedures-1 week to get the technician out- he comes without any parts on the truck -technician has to order the part and the part is back ordered for another 2 we...
Entity
SEARS - CRAFTSMAN
Categories: Outdoor Furniture & Equipment
22, Report:
#83015
Posted Date:
Mar 06 2004
Sears Craftsman Riding Mower ripoff! Newport Kentucky
I purchased a craftsman riding mower new in 01, have had to replace blades at least 8 times due to bending. Sears tells me that they only sell mulching blades for my mower. These are junk and bend if they strike so much as a twig. Also, after sitting all winter, I tried to start ...
Entity
Sears - Craftsman Riding Mower
Categories: Hardware & Tools
23, Report:
#67890
Posted Date:
Sep 30 2003
Sears ripoff, failure to honor warranty, excessive charges Hyannis Massachusetts
Recieved as a Christmas present Dec.2002. First used April 2003. Quick change blade clamp exploded parts every where. Ordered new blade clamp assembly June 2003 , took 3 months to arrive . 5 parts missing from kit. Took saw to Sears parts/ service store. They wanted to charge $79.00...
Entity
Sears
Categories: Department & Outlet Stores
24, Report:
#3714
Posted Date:
Aug 06 2001
Cavalier Salvage- Ethan J. Platteborze in Portland, Oregon is a con artist! *REBUTTAL ..Cavalier strives to keep customers happy *UPDATE
I was solicited via e-mail by Cavalier Salvage around November 1999....I advised Ethan J. Platteborze I was not interested in what he was offering at the time. I am in the salvage business and he contacted me about a load of Sears Craftsman tools....He contacted me again in January ...
Entity
Cavalier Salvage
Categories: Junk Dealers