1, Report:
#1410665
Posted Date:
Nov 06 2017
SuperShuttle They were at the wrong location! Hollywood Florida
I made a reservation, on computer, for SuperShuttle, to pick me up at the hotel I was in. When I made the reservation, I made sure the name of the hotel, and the address of the hotel I was in, was exact! (I wasn't able to print up the reservation I had made, but the time and h...
Entity
SuperShuttle
Categories: Taxi & Limousine Services
2, Report:
#1319677
Posted Date:
Jul 30 2016
SuperShuttle Stranded in DC after 1:00 am Washington, District of Columbia Nationwide
I would never recommend Super Shuttle. They are inefficient, unprofessional and more importantly … not trustworthy. Last week, I had several problems making my reservation without it stating that they could not guarantee me I would make my flight on time. It took an operations sup...
Entity
SuperShuttle
Categories: Taxi & Limousine Services
3, Report:
#1230366
Posted Date:
May 20 2015
TLG Shopper / Great Fun Scam artist - takes advantage of supershuttle customers Internet
After I booked a reservation with super shuttle I received an offer for a $20 rebate if I signed up for great fun and I would have 30 days to cancel before I would be charged a monthly fee. After 2 weeks I did not receive my 20 rebate and I called to cancel my membership.
I receiv...
Entity
TLG Shopper / Great Fun
Categories: Travel Services
4, Report:
#1133927
Posted Date:
Mar 26 2014
TLG Great Fun Fraud 20$ rebate BEWARE!! Nashville Tennessee
I received a link to a great fun rebate from Supershuttle when I was making a reservation from Supershuttle. I called great fun. They told me that if I subscribe for a $1 no-obligation membership with them, I will be sent an email with two certificates for $20. I was told to print t...
Entity
Great fun/ Shoppers advantage
Categories: TV Production Studios
5, Report:
#1010814
Posted Date:
Feb 08 2013
Mary and Joseph Nevins Port of Tampa Parking Attendant stole our luggage! They are Thiefs!!! Riverton, New Jersey
DO NOT USE PREMIER PARKING FOR YOUR CRUISE!!
We were leaving the Port of Tampa going to the Airport and we were put on the wrong shuttle, we ended up at the Premier Parking Facility for the Port of Tampa. After dropping off 1 couple (our friends) and an older gentle...
Entity
Mary and Joseph Nevins
Categories: Parking Garages
6, Report:
#994816
Posted Date:
Jan 11 2013
Supershuttlecr.com Safe & Reliable Costa Rica Shuttle Services is very misleading for it's Crappy shuttle Service of Sabanilla, Internet
I caution anyone coming to Costa Rica and AVOID like the plague Supershuttercr.com because they are THE WORST transportation service. They are prone of making false confirmation, more interested in getting your money and breaking promises of being reliable. I booked ...
Entity
Supershuttlecr.com
Categories: Travel Services
7, Report:
#981327
Posted Date:
Dec 13 2012
Shuttlefare fare ripoff Internet
I started to google Supershuttle to book a roundtrip ride to Oakland this week.
Shulltefare popped up with a very similar logo as Supershuttle.
I booked my trip this way and paid by credit card, as I always do with Supershuttle.
Afterwards, I noticed that...
Entity
Shuttlefare
Categories: Local Transportation
8, Report:
#958765
Posted Date:
Oct 23 2012
Prime Time Shuttle misleading for late arrivals, Internet
Received a quote for travel from my house to and from LAX., $45+ each way (+ gratuity). When I booked it the total came to $172.32.....apparently they only have private sedans for p/u after 11pm. I had the reservation approximately 5 min's was charged $4 and it will take 5 days to r...
Entity
Prime Time Shuttle
Categories: Local Transportation
9, Report:
#322976
Posted Date:
May 14 2011
SuperShuttle Unit Franchising - So Called Owner, Operator Program is a Joke, Liars, Cheats, Slavemasters San Francisco SFO, Burlingame California
In October of last year Suppershuttle Bought out a company that I had worked for for over 14 years, They made everyone feel at ease about the transaction assuring all the drivers that the would make money. So me & a Partner signed up to share a van.
Little did we know what...
Entity
SuperShuttle
Categories: Taxi & Limousine Services
10, Report:
#724036
Posted Date:
Apr 30 2011
From a current driver
Entity
SuperShuttle
Categories: Taxi & Limousine Services
11, Report:
#716121
Posted Date:
Apr 11 2011
SuperShuttle Failure to make scheduled pickup from hotel to airport Houston, Texas
I reserved round-trip transportation for my trip to Houston. Unfortunately, for my return trip to the airport, the van never showed up. I contacted customer service and was on the phone for over an hour while the customer service rep was allegedly locating the van, locating the loca...
Entity
SuperShuttle
Categories: Taxi Cabs
12, Report:
#498680
Posted Date:
Sep 22 2009
Super Shuttle supershuttle provides credit card info to third party, Internet
Want to stop Super Shuttle from signing you up for Reservation Rewards? File with the BBB, who shares the complaints with states attorney generals. It is doubtful that Super Shuttle listens to individual consumer complaints, but BBB complaints against the local office ma...
Entity
Super Shuttle
Categories: Local Transportation
13, Report:
#362299
Posted Date:
Aug 13 2008
DFW Super Shuttle Service Left Me Standing At Home Dallas Ft Worth Airport, Texas
I ordered a Supershuttle for pickup at my home on 7-30-08 at 4:30 pm and received a confirmation number. I called at 4:45 and was told I was the last stop and she was on her way, but traffic was a problem.
I called again around 5:15.with a new customer service rep who checked ...
Entity
DFW Super Shuttle Service
Categories: Local Transportation
14, Report:
#345636
Posted Date:
Jun 30 2008
SuperShuttle Washington DC Awful customer service ARlington Virginia
I had a unpleasant experience with SuperShuttle customer service representatives at both the Dulles International Airport service desk and over the phone on June 26, 2008. I had a reservation from the airport to my hotel, the Marriott Wardman Park, where I would attending a conferen...
Entity
SuperShuttle Washington DC
Categories: Taxi & Limousine Services
15, Report:
#327012
Posted Date:
Apr 18 2008
Supershuttle-Dallas/Fort Worth Price Gouging, Poor Customer Service, Fuel Surcharges Dallas Texas
In one week Supershuttle all of the sudden raised their fares $11 each way, for a $22 increase from the week before. I am a frequent customer of Supershuttle and consistently Dallas has had some of the higher fares. I consider it price gouging, although they claim it's a fuel surcha...
Entity
Supershuttle-Dallas/Fort Worth
Categories: Local Transportation
16, Report:
#199178
Posted Date:
Jul 25 2006
SuperShuttle Dishonest, unreliable, horrible customer service Arlington Virginia
SuperShuttle failed us miserably. We pre-paid and pre-reserved our shuttle transportation from our home to National Airport in Washington, DC. We made the reservation further in advance than the 24 hours requested by SuperShuttle. We were due to be picked up between 3:25 and 3:40. N...
Entity
SuperShuttle
Categories: Local Transportation
17, Report:
#134831
Posted Date:
Apr 26 2005
SuperShuttle New York failed to provide a service, then refused to pay a promised taxi fare reimbursement Ripoff! New York/Long Island New York
I have reserved a Blue Van airport ride on August the 30th, 2004 (confirmation #8022237). Supershuttle failed to send a car, but promised to reimburse a taxi fare.
Acting on Supershuttle's promise an expensive taxi trip was purchased, as opposed to an originally planned budget sha...
Entity
SuperShuttle New York
Categories: Local Transportation
18, Report:
#124896
Posted Date:
Dec 29 2004
Supershuttle Blue Van NY rip-off and non-responsive to emergency. New York, New York
This is a detail description of what happened and what i lost :
Tony Alvarado
12/23/2004 04:47 PM
To: Monica
cc:
Subject: RE: Lost Purse Notification
Monica,
I have read you e-mail and will call you tomorrow.
Respectfully,
Tony Alvarado
-----Orig...
Entity
Supershuttle Blue Van NY
Categories: Auto Service Stations
19, Report:
#91590
Posted Date:
May 22 2004
Supershuttle Transportation Systems Supershuttle Unsafe, misleading, unpleasant and careless ripoff Los Angeles California
In October 2003 we booked a round trip on Supershuttle to/from LAX. The trip to LAX was acceptable, on time and prompt. The return trip was a fiasco. We had to Hail our own shuttle from traffic(no rep was there), went thru 3 of them including one marked supervisor before one would t...
Entity
Supershuttle Transportation Systems
Categories: Taxi & Limousine Services