1, Report:
#1481804
Posted Date:
Jul 13 2019
TobaccoGeneral.com Fake phone, lies about shipping Elk Grove Village Illinois
Repeated delays on orders, fake phone number, refusal to answer emails until asking for credit and cancel. No explanations for repeated delays in shipments except 'we do not have a pick up for Florida today' Now, has anyone ever heard that the USPS, my preferred shipping method wi...
Entity
Categories: Tobacco Companies
2, Report:
#1433271
Posted Date:
Mar 08 2018
Tobacco General Refused to Replace Defective Product Elkhart Illinois
I have been a Tobaccogeneral.com customer for almost 10 years. My last order included 5 boxes of Royal Majestic filter tubes. The tubes were defective, coming apart at the seams and could not be rolled.
I contacted Zoe, the so-called customer service manager and she refused to rep...
Entity
Categories: Smoke Shops
3, Report:
#1320072
Posted Date:
Aug 01 2016
Tobacco General Tobaccogeneral.com Declined my purchase said it was fraudulent but held my money! IA Internet
Do not use tobacco general to purchase tobacco! They are a rip off! I tried to buy through them.. The purchase was declined saying 'declined by fraud services'.
BUT, when I checked my bank account-they took the money!! And are holding it!! I called my bank and they say they can...
Entity
Categories: Tobacco Companies
4, Report:
#1303936
Posted Date:
May 06 2016
tobaccogeneral.com Do not fulfill orders Illinois
I wished I would have checked your website first before ordering from tobaccogeneral.com
I have a similar complaint about these guys taking my order and not processing it and no contact afterwards.
Finally getting them to return my phone calls the person I spoke with acually hung u...
Entity
Categories: Tobacco Companies
5, Report:
#1168013
Posted Date:
Aug 07 2014
tobaccogeneral.com Tobacco general Very bad customer service won't ever call me back billed my card twice Internet
Ok iv made an order for $81.45 to tobaccogeneral.com they billed my card twice. Now there Web site says one order went through but it's been almost a week and still haven't gotten a confirmation number. Now there is the issue of being billed twice on my credit card. I keep calling o...
Entity
Categories: Smoke Shops
6, Report:
#765610
Posted Date:
Feb 01 2012
Tobacco General Tobacco General did not deliver the product I ordered and shorted me 2 grams of Incense of K3 when I bought 8 grams from them. DO NOT BUY FROM TOBACCO GENERAL!! THEY DO NOT ANSWER THEIR PHONE EITHER!! Customer Complaint. Des Plaines, Illinois
If you have never bought from TobaccoGeneral.com do not and here is why. I was a first time buyer from Tobacco General and I bought some K3 Incense from them that should have been 4 grams per package, I bought two and should have had 8 grams all together. When I have received the in...
Entity
Categories: Drug Dealers