1, Report:
#1511828
Posted Date:
Sep 13 2021
Canon, USA CITS refused to acknowledge my description of the model number on the voice mail and denied that I had registered the product.
When my printer malfunctioned, I called the support number for the product. When asked what product, I gave the exact name of the model.
The voice kept repeating to give the model number when I already had. I sent a report to a feedback site and was given a link to register my produ...
Entity
Canon, USA
Categories: Electronics, Office Supply and General Merchandise
2, Report:
#1257307
Posted Date:
Oct 07 2015
Canon Canon USA blocks service instructions from consumer Melville New York
After receiving error messages on my Canon Pixma 922 printer, I read the instructions to go to the online service manual. Since I had no such manual on my device, I searched the web for a service manual, being careful to include the term manual in my search.
The search brought many ...
Entity
Canon
Categories: Miscellaneous Electronics
3, Report:
#1229128
Posted Date:
May 14 2015
Canon Inc (CAJ) Canon USA Flatbed Document Photo Scanner Worthless Frustrating Junk With No Support Customer Service Blames Consumer For Defective Electronic Goods Mellville New York
A Canon flatbed scanner was purchased while in college for my studies and to scan a few documents necessary for personal records. The LIDE series scanner seemed like a good option to replace an all-in-one machine that was not portable.This LIDE scanner made by Canon was a piece of j...
Entity
Canon Inc (CAJ)
Categories: Electronic Manufacturers
4, Report:
#1203609
Posted Date:
Jan 22 2015
Camera Center Inc Selling non-us distributed Canon Camera, no warrnaty, no service, no support Orlando Florida
This company, Camers Center, Inc., Orlando FL, sold me a Canon EOS 1200D camera as a significant upgrade to current Canon EOS Ti. This is not an upgrade, only a silghtly improved camera that is not distributed, sold or supported by Canon USA. We were told by the sales person pri...
Entity
Camera Center Inc
Categories: Cameras & Video
5, Report:
#1159618
Posted Date:
Jul 04 2014
canon usa Canon PIXMA MX-922 Nationwide
I have been a loyal Canon Printer customer but after only 1 year of service all Canon printers seem to fail in some way or another.
But this new model the PIXMA MX-922 does something the older printers never did!
This new Canon Pixma MX-922, I purchased 3 of these are among the wo...
Entity
canon usa
Categories: Miscellaneous Electronics
6, Report:
#1078477
Posted Date:
Aug 28 2013
Digitalmonster.com Great prices blinded me to the RED FLAGS THAT WERE EVERYWHERE!!! Saddlebrook New Jersey
I purchased a Canon T5I from digitalmonster.com because they offered the absolute best price available - $543 and free shipping/no tax. I couldn't find it for under $729 anywhere else. I checked a couple of reviews - they had only glowing praise - so I went with it and ordered...
Entity
Digitalmonster.com
Categories: Cameras & Video
7, Report:
#1061761
Posted Date:
Jun 25 2013
DUPLITRON/ALLISTOR/KYOCERA fraud, misleading,underfunded, not reliable,deceptive sales practices, inferior product,poor srvice roselle New Jersey
Duplitron and Allister claim to be wholely owned by a major manufacturer In fact that operate 10 tiny offices spread out without strategy in various states. The employees are paid by Duplitron and Allister, don't have Kyocera's benefits or any other relationship to the main corpor...
Entity
DUPLITRON/ALLISTOR/KYOCERA
Categories: Miscellaneous Office Services
8, Report:
#1036446
Posted Date:
Mar 20 2013
Canon, Inc. Canon USA refuses to stand by customers purchasing defective printers Internet
I purchased a Canon printer from a local office supply store. The few printed instructions and so-called setup disk were very lacking in defining parts of the computer. I had to call the company to learn where to insert the ink cartridges.
After feeling setup had been completed, ...
Entity
Canon, Inc.
Categories: Electronic Manufacturers
9, Report:
#896213
Posted Date:
Jun 13 2012
Canon USA Ordering Online/Shipping Charge Scam Chesapeake , Virginia
I placed an online order with www.usa.canon.com on a Sunday afternoon, May 20, 2012. Less than a half hour later, I changed my mind and went into My Account to check the order status and noticed there was no prompt to cancel an existing order. I called the Customer Service number li...
Entity
Canon USA
Categories: Cameras & Video
10, Report:
#830249
Posted Date:
Feb 01 2012
www.canonmugs.com Yu Zhang RIPPED ME OFF, FAILED TO RESPOND, NEVER RECEIVED ITEM ORDERED, Internet
I purchased a Canon Thermos from www.canonmugs.com.
I immediately received an email confirmation Thanking me for my purchase. The email stated that once the item shipped that I would receive an email with tracking number.
It has been 8 days and I have yet to hear a...
Entity
www.canonmugs.com
Categories: Internet Fraud
11, Report:
#737145
Posted Date:
Jun 06 2011
Thunder Cameras - T C Electronics, StopandShop, Kings,New York Fraud - Theft by Taking - Scam - Switch - Beware of Josh and John at Thunder Cameras Brooklyn, New York
I saved for and ordered the Canon 60D Package from Thunder Cameras. The bundle was supposed to include two lens, a professional battery grip, a professional heavy duty tri-pod and many extras.
I ordered the package on Friday, called back on Saturday to cancel the order, was told I ...
Entity
Thunder Cameras - T C Electronics
Categories: Cameras & Video
12, Report:
#734578
Posted Date:
May 31 2011
Canon USA Canon Inc. Copier Designs Suck Internet
Several years ago I became extremely frustrated with the Canon company, maker of copiers for home and office. I struggled very hard to find a customer service phone number or email address. After I did I posted the problems I had with one of their faulty copiers in an at...
Entity
Canon USA
Categories: Electronic Manufacturers
13, Report:
#677885
Posted Date:
Jan 03 2011
Canon USA Inc Refusal to honor warranty Irvine, California
The mic jack on my Canon 7D would never hold my mic plug. a Few months later while still under warranty the Mic stopped working. Upon closer inspection I discovered the jack was cracked. I sent it in for repairs and they want to charge me over 625.00 and not cover it under the warra...
Entity
Canon USA Inc
Categories: Cameras & Video
14, Report:
#638728
Posted Date:
Sep 08 2010
camerakings camerakings.com Bad service and lie, I lost 300$ Brooklyn, New York
Information concerning the bad service and lie gotten by Camerakings
I wanted to have a high-quality digital camera with all my economy. After more of 25hrs of research on the net, while comparing different site, I decided to buy my Camera . It accepts Visa and the price was ...
Entity
camerakings
Categories: Cameras & Video
16, Report:
#505582
Posted Date:
Oct 07 2009
DBUYS.com - ibuydigital.com Scammed, mislead, lies, fraud, cheat, deceit, ripoff, rip off, steal, scum Brooklyn, New York
Worst of the worst in my 30 year buying experience!
Product: Canon 5d Mark ll
***BUYERS BEWARE***
DBuys.com misleads and lies about selling Canon USA Cameras.
DBUYS.com are NOT authorized CANON dealers. DBUYS.com sell Gray market cameras
with NO Canon W...
Entity
DBUYS.com
Categories: Cameras & Video
17, Report:
#473511
Posted Date:
Jul 26 2009
Canon USA Multiple levels of incompetence Elk Grove Village Illinois
I'm a police officer in a small village in upstate New York. Because I have a background in photojournalism, I have recommended the department purchase Canon cameras. The department-issued camera is a PowerShot A570IS. I carry a PowerShot A560 in my duty bag.
Recently, I decid...
Entity
Canon USA
Categories: Cameras & Video
18, Report:
#447994
Posted Date:
May 01 2009
Camera Giants DO NOT ORDER from Camera Giants - SCAM & RIP OFF ! Internet
DO NOT ORDER from Camera Giants - SCAM / RIP OFF !
They advertised Canon EOS KISS X2 / Digital Rebel XSI as a USA model.Their price was too good to be true so I called Canon USA.
Canon confirmed the camera is not marketed in the USA and if you required warranty work, it was not...
Entity
Camera Giants
Categories: Cameras & Video
19, Report:
#432229
Posted Date:
Mar 09 2009
Canon USA Sold printir for $500. Won't work with Windows Vista. Won't update. won't stand behind it. Lake Success New York
Bought an image class Laser printer, scanner, fax machine made by this company in 2004/05 for $500l. Now will not work with Windows Vista and company will not provide updating drivers to make work as it does with virtually all of its other printers. Offers nothing but a $20 discou...
Entity
Canon USA
Categories: Computer Service & Repair
20, Report:
#390536
Posted Date:
Dec 12 2008
Sonic Cameras A Bait & Switch company. Sells high end camera packages cheap but they arrive with low end knock off products not ordered. Marine Park, Brooklyn New York
To whom it may concern:
I filed the following complaint with the NY Attorney Generals Office and the NY Better Business Bureaua against Sonic Cameras and I encourage all people scammed by these thiefs to do the same and seek criminal prosecution.
Tom
October 24, 2008
Attorne...
Entity
Sonic Cameras
Categories: Bait-and-Switch
21, Report:
#391039
Posted Date:
Nov 14 2008
Canon, Canon Usa,canon Camera fabricaterd a lie to avoid a warrenty repair,refused to stand behind thier product Elk Grove Illinois
I purchased a shur shot s-series camera from canon I regestered it and went to great lengths to take proper care of it. I had taken about 4 pictures when the battery's went dead, when I changed them it beeped at me and said lens error please re-start camera.
I was very certain t...
Entity
Canon Usa
Categories: Cameras & Video
22, Report:
#360368
Posted Date:
Aug 07 2008
High Resolution Cams Another victim of this Yahoo Small Business with a phony address ,boat dock Portland Oregon
Ordered a Canon camera from them on June 24. 2008. They redeemed the Green Dot Money Pak on June 26. They never responded to phone calls or emails and a Google earth view the the address shows only boat slips.
Since it was a Yahoo small business I cantacted Yahoo and they shut ...
Entity
High Resolution Cams
Categories: Miscellaneous Electronics
23, Report:
#360235
Posted Date:
Aug 07 2008
International Camera Repair, Mike Berberian, Haig Berberian, James Berberian Charged me for replacement parts in my camera but could not prove they actually replaced anything. Pasadena California
I had a slightly misfocusing Canon EOS 1D camera body, and a Canon EF 70-200mm f/2.8 lens that needed a slightly loose barrel tightened as well as a clean, lube and adjust. I dropped off both items at International Camera Repair (ICR) in Pasadena, California in the first week of Jul...
Entity
International Camera Repair
Categories: Cameras & Video
24, Report:
#340787
Posted Date:
Jun 16 2008
Canon Usa Sold me a defective digital camera; demanding $150 to repair it Lake Success New York
I purchased a canon digital camera SD1000 series. I paid $350 for it. The camera did not work, I called canon and they told me to mail the camera for repair, so I had to pay to send them a defective camera and then they rip me off to repair it; and I am not sure if it will only wo...
Entity
Canon Usa
Categories: Cameras & Video
25, Report:
#315006
Posted Date:
Mar 05 2008
Canon/ Corporate Office Canon USA, Inc. Have not honored rebate even after correct information was sent. Lake Success New York
I recently received a notice in the mail stating Cannon was unable to honor a $100 rebate concerning the PIXMA Pro900 because The receipt we submitted was dated after the qualifying period. Which is totally untrue. In the rules it stated a purchase was to me made between October 14,...
Entity
Canon, Corporate Office Canon USA, Inc.
Categories: Corrupt Companies