1, Report:
#1517697
Posted Date:
Apr 17 2022
Jitterbug Senior Phone Lively.com, Best Buy Health, GreatCall.com Incomplete order; required me to return their erroneous orders at my own expense. Canceled service, then denied doing that. Carlsbad CA
Prior to purchasing a new Jitterbug phone, I went to Best Buy to buy an SD card with larger capacity for my Jitterbug 2. They recommended a 64 SD card, even though the Jitterbug 2 only has capacity for a 32 SD card maximum. I decided to purchase a new Jitterbug 3 phone online in...
Entity
Jitterbug Senior Phone
Categories: Cell Phone Provider, Cell Phones, CELL PHONE SERVICE PROVIDERS
3, Report:
#1476870
Posted Date:
Apr 11 2019
GreatCall GreatCall Medical Alert Service Rude and poor customer service regarding a billing that is in error. San Diego California
GreatCall has the worst customer service that I have experienced in many years! Over an error on their part in billing, they are out of the blue trying to collect $51 for a service that has not been active for over 6 months. A supervisor by the name of David is threatening calls fro...
Entity
GreatCall
Categories: Medical Alert call buttons
5, Report:
#1455786
Posted Date:
Aug 09 2018
Great Call, Inc. A Breach of Contract, by failing to give Customer Service. Grand Terrace California
Great Call, offered me a benefit incentive, whereby, they would pay whatever amount I owe on my phone bill, if I sign up for an Auto-pay, for 3 months. All along I have put up with a sick phone, that they sent me free, because of another problem with their phones or turn over of the...
Entity
Great Call, Inc.
Categories: Cellular, Cell phone
6, Report:
#1382481
Posted Date:
Jul 01 2017
GREATCALL BE INFORMED-- PHONES PURCHASED FROM GREATCALL CAN ONLY BE USED ON GREATCALL, NOT ATT , VERIZON OR ANY OTHER CARRIER-- IF YOU STOP SERVICE BEFORE END OF BILLING PERIOD, YOU HAVE TO PAY FOR ENTIRE PERIOD EVEN THOUGH YOU STOPPED SERVICE Nationwide
be informed---greatcall is not all that good----their cell phones, that you have to purchase, only works with great call and will not work with any other carrier.
when you stop service before the end of a billing period, you have to pay for the entire period even if you stopped serv...
Entity
GREATCALL
Categories: Cellular Phone Companies
7, Report:
#1324116
Posted Date:
Aug 23 2016
Jitterbug GreatCall Avoid this company Nationwide
Please do yourself a favor and avoid this company. Their phone is not as good for seniors as they advertise. The menus are odd and confusing. The phone is slippery, hard to handle because of its high gloss finish rather than grip finish. The phone is not loud enough for the ...
Entity
Jitterbug
Categories: Cellular Phone Companies
8, Report:
#1297828
Posted Date:
Apr 05 2016
Great Call 5Star 5 Star Great Call Great Call or 5Star – which is it? Who needs this confusion when your parent’s safety is at risk? nternet
Great Call or 5Star – which is it? Who needs this confusion when your parent’s safety is at risk? Good Grief, I had the scare of my life tonight, April 4, 2016. My mother, semi-dementia, still her own person, left driving against my advice or will. So, I thought, no worrie...
Entity
Great Call 5Star
Categories: Child Daycare
9, Report:
#1281203
Posted Date:
Jan 20 2016
greatcall at&t Blame the other Guy Internet
My wife has end stage renal disease and receives dialysis 3 times a week so the following problem could precipatate an emergency. We just purchased a jitterbug and were given a temporary number. We want our current land line number from At&t transferred to our jitterbug and...
Entity
greatcall
Categories: Telephone Companies
10, Report:
#1133175
Posted Date:
Mar 24 2014
GreatCall-5 star urgent response Things to know before you sign up Carlsbad CA
First this service is good and it performs tracking of the device wearer as advertised.
What you need to know: when I tried to suspend the service by calling their 800 # they sent me from one agent to another and put me on hold for the longest time. I believe they hoped I would forg...
Entity
GreatCall-5 star urgent response
Categories: Consumer Services
11, Report:
#1128913
Posted Date:
Mar 07 2014
greatcall minutes on phone in last 2 month longer match minutes on computer site resulting in overage carlsbad California
45 min diference this month between my cell phone and computer information thats just wrong. This is only for last 2 months.given many reasons that don't make sense from needing to upgrade plan, i don't have a smart phone, my samsung is a cheap phone etc. All of a sudden...
Entity
greatcall
Categories: Cellular Phone Companies
12, Report:
#1004700
Posted Date:
Jan 28 2013
GREATCALL, Inc. 5 STAR URGENT RESPONSE Design is Dangerously DEFECTIVE San Diego, California
Alarm Unit has DANGEROUS DEFECT
This company sells a small unit to hang around your neck to call from anywhere
and get help. NEW company. I had worn the unit only 2-3 days. I was
perspiring heavily (86 degree Florida day). Problem is their unit is NOT Sealed or waterproof.
In ...
Entity
GREATCALL, Inc.
Categories: Emergency Services
13, Report:
#817537
Posted Date:
Jan 04 2012
Great Call Inc Jitterbug vandalized cars broke into employee cars Carlsbad, California
The senior Managers at Great Call / Jitterbug including CFO Bill Kuncz directed its employees and managers Ian Opp, Phil Lankashire, Jannet Zamora to engage in a pattern of illegal behavior in 2010 whereby employee cars were broken into, vandalized and feces placed on the stee...
Entity
Great Call Inc
Categories: Cellular Phone Companies