2, Report:
#1503478
Posted Date:
Jan 01 2021
ibuypower.com I have no names. Theses people prefer to remain anonymous. Incompetent, unresponsive, incommunicado, vindictive customer service City of Industry CA
After receiving my online order for an $1800 computer intended as a Christmas present, ibuypower sent an inquiry about an “address” without specifying delivery or purchaser. Their customer service phone # is perpetually busy rendering them incommunicado. The somewhat testy mail ...
Entity
ibuypower.com
Categories: Computer Stores
3, Report:
#1469573
Posted Date:
Dec 15 2018
iBuyPower ibuypower.com Multiple incorrect replacements and no refunds issued. City of Industry California
Ordered a high end custom computer for over $2,800. Computer arrived with the graphics card (RTX 2080 Ti) being DOA (dead on arrival), which should have been caught during the stress test before shipping. Unfortunately, the replacement process experience has left me dumbfounded. Her...
Entity
iBuyPower
Categories: Computer Parts, Computer Service & Repair, Computer Stores
4, Report:
#1428018
Posted Date:
May 15 2018
ibuypower.com Sat on Payment for 30 days then sent half of what was ordered. City of Industry California
Buyer Beware! i placed an order on 1/3/2018. They processed my payment immediately. After two weeks I sent an email, asking what the hold up was. Then I recieved a telephone call saying they didn't have my case in stock. So, that is why they couldn't send it. Then was assured they w...
Entity
ibuypower.com
Categories: Computer Manufaturers
5, Report:
#1352061
Posted Date:
Jan 26 2017
ibuypower Non existent customer service City of Industry California
Well, I bought an MSI Laptop in June of 2016. Here it is at the end of January 2017 and I still don't own my laptop because it has been necessary to send it back 3 times for repairs.
The first couple times they didn't even fix the problem. Just sent it to MSI to repair (which they d...
Entity
ibuypower
Categories: Computer Manufactures
6, Report:
#1281200
Posted Date:
Jan 20 2016
iBuypower American Future Technologies Terrible customer service and extremely shady business dealings. City of industry California
iBuyPower are TERRIBLE. I bought an MSI Apache gaming laptop from them 11/26/15, paid extra for the expedited shipping cost, supposed to ship in 1-3 days...yeah but they don't tell you that its 1-3 days from when they supposedly assemble it, which is a crock because they...
Entity
iBuypower
Categories: Computer Manufaturers
7, Report:
#1243352
Posted Date:
Jul 23 2015
gocpg.com, Lily Dwyer Thank you for your purchase. For the moment your order is still pending. As soon as we receive the Amazon Certificate we'll be able to process your order. Internet
I wanted a new gaming PC, and decided on the IbuyPower brand. After internet search, found a fabulous deal at gocpg.com. Wouldn't you have guessed, going to buy a twelve hundred dollar rig for $547.
After receiving one 1 email from them over a period of 4 days, and it came at ...
Entity
gocpg.com
Categories: Computer Manufactures
8, Report:
#1206010
Posted Date:
Feb 02 2015
ibuypower Did not or will not give me free shipping for a defective pc that was shipped to me and wont give me my money back. city of industry Internet
Alright I'm filing this because I'm sick of ibuypower ripping people off. They offer free shipping to the consumer and not free shipping both ways incase a user like me paid for 790 pc with free shipping that arrived dead on Arrival it doesn't even power up and the usb ports and all...
Entity
ibuypower
Categories: Computer Manufaturers
9, Report:
#1190146
Posted Date:
Nov 20 2014
ibuypower.com cyberpowerpc.com American future tech horrible customer service industry city, Ca Internet
Where to start. Well I ordered my computer 4 days ago on sunday. They email me a general email saying my address did not match my credit card. I varified the information I had with my credit card and my order it matched. with it being a general email I figured it got fixed but I als...
Entity
ibuypower.com
Categories: Computer Dealers
10, Report:
#1162164
Posted Date:
Jul 15 2014
ibuypower american future technologies The built & shipped me a defective $2000 computer El Monte California
I purchased a new $2000 computer from ibuypower , it starts by it's self and there are other problems.
It took them 3 days to build but now they want a month to repair it.
Entity
ibuypower
Categories: Computer Manufaturers
11, Report:
#1132597
Posted Date:
Mar 22 2014
iBuyPower horrible customer service, empty promises and lack of care City of Industry California
I bought my computer from iBuyPower back in September, 2013 via Walmart online. When I received it, it gave me some problems with shutting off randomly while I played games. I tweaked the settings a bit and was able to (mostly) solve the problem. Cut to February, 2014. Computer rand...
Entity
iBuyPower
Categories: Computer Dealers
12, Report:
#1091935
Posted Date:
Oct 14 2013
iBuyPower Failed to replace defective item California
In late September, 2013, my iBuyPower Gamer Paladin F875 was DOA with a faulty power supply. My first attempt to report the issue resulted in the support tech asking me to troubleshoot the issue further, to eliminate the motherboard as the root cause of the problem. I used a po...
Entity
iBuyPower
Categories: Computer Manufaturers
13, Report:
#1055310
Posted Date:
May 31 2013
NewEgg Defective not damaged Whittier California
I recently purchased a new computer on May 29th 2013 along with a Microsoft Sidewinder keyboard and wireless network card. I paid to have everything shipped next day. As soon as I received the computer I used the quick setup guide provided by iBUYPOWER. First thing the compute...
Entity
NewEgg
Categories: Computer Dealers
14, Report:
#1048942
Posted Date:
May 07 2013
Ibuypower You can't cancel your order and horrible customer service. Won't process refund. Internet California
I placed an order online from this company ibuypower.com for a gaming laptop worth $1430.00 and the next day cancelled my order. Contacted them and spoke to customer service and she made a note on status that I cancelled. The next day and the day after it continued to process ...
Entity
Ibuypower
Categories: Computer Manufactures
15, Report:
#1047961
Posted Date:
May 02 2013
ibuypower ordered a gaming pc thru a company called flexi from ibuypower so i could make payments on the pc but they sent a pc were none of the drivers were working and the disks they sent were no good due to they were not compatible with windows 8 so all the hi performance parts in this pc are worthless ibuypowers customer service really aint no good and really rude give you run arounds and lie just to get you off the phone los angels California
I went to A company called Flexi and ordered a gaming pc from ibuypower to were I can make payments on this pc. The pc got here and I turned it on just to find out that the hi performance stuff in the pc dont work due to none of the drivers are compatibal with windows 8 none of the ...
Entity
ibuypower
Categories: Computer Manufaturers
16, Report:
#1045887
Posted Date:
Apr 24 2013
IBuyPower 4 Months and still no laptop, Internet
A few months ago I bought a laptop from IBuyPower and it has easily been my worst purchasing experience. I ordered my $1855 laptop on 12/07/12 and as of today, 4/24/13, I do not have my laptop. When I did initially receive it the video card was non-functional, after thre...
Entity
IBuyPower
Categories: Computer Manufactures
17, Report:
#1005924
Posted Date:
Jan 30 2013
IBUYPOWER Terrible Support- Absolutely the worst I have ever had from a company El Segundo, California
They gave me bad advice to fix a problem with their system (a problem that was created by a manufacturing issue) that destroyed critical data on my hard drive. They do not return phone calls left for technical support. It is very difficult to reach a live person. The level of knowle...
Entity
IBUYPOWER
Categories: Computer Dealers
18, Report:
#874311
Posted Date:
Jan 19 2013
i Buypower Terrible customer service Internet
I bought my second computer from Newegg a few months ago. The computer was an iBuypower computer.
The computer arrived without the product key sticker for Windows 7 attached.
I first contacted Ibuypower, who told me to send pictures of all sides of the computer. I did this. ...
Entity
i Buypower
Categories: Computer Dealers
19, Report:
#971911
Posted Date:
Nov 20 2012
ibuypower one of the worst consumer experiences I've had. El Monte, California
So I order a computer from ibuypower's website in early August. It runs me $1900, and according to their website, can run any existing game at its highest graphics setting.
Mid-September comes around, they've taken my money, but their website still says that they are gather...
Entity
ibuypower
Categories: Computer Fraud
20, Report:
#708696
Posted Date:
Mar 21 2011
iBUYPOWER CYBERPOWER Aka AMERICAN FUTURE TECHNOLOGIES Do not live up to warranty, Battalion laptop has not worked from day one Monterey Park , California
As for Ibuypower with my first System I got with them I had nothing but issues, and experiences thus far with IbuyPower. From trying to talk with someone to getting a strait answer when I did get to talk with someone, all I have got from IbuyPower is a run a...
Entity
iBUYPOWER
Categories: Computer Dealers
21, Report:
#296309
Posted Date:
Feb 24 2011
IBUYPOWER Used computer equipment, poor customer service and missing parts of order Monterey Park California
I recently spent almost $3,500 on a new desktop gaming computer from IBUYPOWER. When I recieved this order almost a month after ordering it, the power supply was used. I had not turned it on and there was so much dust in the fan of this PSU, it was worse than my old computer that ...
Entity
IBUYPOWER
Categories: Computer Dealers
23, Report:
#460813
Posted Date:
Jun 18 2009
IBUYPOWER read before u buy from IBuypower (no returns!!) El Monte, CAEl Monte California
I'm A+ cert computer tech, At the time of my buy I was having to work 70+ hours a week. I didn't want to have to deal with DOAs so I was thinking that IBuy would be the answer to my problems. First the techs seem to be helpful, got a $2,300 rig.
So get the computer, try to power...
Entity
IBUYPOWER
Categories: Computer Stores
24, Report:
#451528
Posted Date:
May 13 2009
IBUYPOWER Computer has never worked and I have taken it in for repair. Customer service is awful and unresponsive. El Monte California
My experience (after the check cleared), has been a nightmare I don't wish on anyone else. The customer service manager Steve has been hostile every time I've called. And have I called, over and over. Steve even had the gal to clearly insinuate I was lying to him about the delive...
Entity
IBUYPOWER
Categories: Computer Manufactures
25, Report:
#413533
Posted Date:
Jan 18 2009
Ibuypower.com ordered computer that did not work correctly Internet
I ordered a computer from Ibuypower around November of 2007. When i recieved the computer in the mail it would not boot up. Turns out a cable that had been connected to the hard drive had chipped off.
At first i thought ok maybe that was just a shipping error.. after i conne...
Entity
Ibuypower.com
Categories: Computer Mail Order