1, Report:
#1379305
Posted Date:
Jun 15 2017
RCA (Thomson Electronics) Purcshas bad RCA 65 -inch flat screen smart tv w/built in ROKU Indianapolis Indiana
On April 12 2016 I purchased a 65 inch RCA smart TV from Fry's electronics. In Sept '16 Tv would work propely. I call RCA and they told me to cas A & E service for repair. The 1st avail. appt. was 3 weeks later. Servicman came and stated he needed t...
Entity
RCA (Thomson Electronics)
Categories: Television Parts & Services
2, Report:
#527941
Posted Date:
Nov 24 2009
RCA - THOMSON Thomson RCA-THOMSON DOES NOT HONOR THERE WARRANTY Indianapolis, Indiana
bought a RCA tv back in 12/2008 model # L45w22 Serial # 8054E1885. So within a
year this tv went out . I was told that the main board is bad and needs to be
fixed or replaced. I called the warn tee number on the back off all my records
on 11/15 it takes mee approximately 45 m...
Entity
RCA - THOMSON
Categories: Television Parts & Services
3, Report:
#492863
Posted Date:
Sep 10 2009
RCA - THOMSON(TELEVISION) Bought new RCA TV in Jan09 it failed in Aug 09. Repair man said RCA would not sell him part required. RCA-Thomson told him they would send new TV. I have waited a month,no TV . DON'T BUY RCA Bought RCA TV in JAN 09,it failed in JULY 09. Repair man can't get parts. NEY YORK New York
Bought RCA TV in JAN09, it failed in JULY 09. RCA will not send parts to repair center. RCA has not sent new TV to repair man. Warranty center will not discuss claims with customers ,only repair center. DON'T BUY RCA.
Entity
RCA - THOMSON(TELEVISION)
Categories: Television Parts & Services
4, Report:
#477455
Posted Date:
Aug 08 2009
RCA Thomson television warranty lie Marietta Georgia
We purchased an RCA television in late 2008 and shortly thereafter, the picture tube went out. We called RCA's Thomson Customer Service number and explained that we did not have the receipt and had purchased the television with cash, so did not have the exact purchase date. However ...
Entity
RCA Thomson
Categories: Television Parts & Services
5, Report:
#469068
Posted Date:
Jul 13 2009
RCA / THOMSON CONSUMER RELATIONS COMPANY HAS EMPLOYEE TO LIE AND NOT HONOR WARRANTY OF 42 FLAT SCREEN HD/TV INDIANAPOLIS Indiana
I purchase a 42 inch flat screen HD/TV less than a year ago, again it was working fine until it broke down. I called manufactur warranty, and since than it has went down hill all the way. I spoke to carrie at thomson, she gave me a list of company's to call, they all told me the sa...
Entity
RCA / THOMSON CONSUMER RELATIONS
Categories: Television Parts & Services
6, Report:
#429891
Posted Date:
Mar 03 2009
Thompson Consumer Electronics Bad customer service and product is no longer the same. They do not stand behind their products longivity. Marietta Georgia
I purchased an RCA 32 TV model # 32v550t in 2006 from BEST Buys and I did not get an extended warrenty due to RCA has been in our family since the 60's and lasted 8- 10 yrs. So the tv went out Nov 2008, popping noise then smoke then nothing. Tried reset as instructed in manual and ...
Entity
Thompson Consumer Electronics
Categories: Electronic Manufacturers
7, Report:
#419844
Posted Date:
Feb 18 2009
Thomson - RCA/Thomson DRC8335 DVD/VCR player recorder defective Nationwide
The above mentioned product was purchased from Wal-Mart on January 27th, 2008. By June 2008 the unit stopped working. I researched online for any troubleshooting or information to resolve the issue myself and tried what was found to no avail. I contacted Wal-Mart, they have a 90 ...
Entity
Thomson
Categories: Electronic Manufacturers
8, Report:
#424990
Posted Date:
Feb 17 2009
RCA/ Thomson Inc. Thomson Inc. does not back up their products. Poor, disappointing customer service Marietta Georgia
April 2008 I bought a RCA TV from Walmart in Northlake, Illinois. 4 days after the warranty expired, I contacted customer service. I was basically told, I am out of luck. I also contacted WalMart and have not received a response. Thomson Inc. sent me a letter thanking me for my comm...
Entity
RCA/ Thomson Inc.
Categories: TVs & VCRs
9, Report:
#419829
Posted Date:
Feb 12 2009
Thomson/RCA Purchased a DVD recorder from Walmart, it failed after 7 months sent it to Thomson for a refund. I have no refund or DVD recorder for the past 5 months. Letters to Walmart or Thomson do not work. Marietta Georgia
I purchased a DVD recorder from Walmart. & months later it quit working. So, I called Thomson to get a replacement. They promised to send one (lie) and
said it would take 6 to 8 weeks. I waited but no unit or phone call.
I called again, this time they said there were no more re...
Entity
Thomson/RCA
Categories: Electronic Manufacturers
10, Report:
#419260
Posted Date:
Feb 02 2009
THOMSON-RCA RCA Products arn't the same cute puppy it used to be MARIETTA Georgia
THOMSON-RCA compliant: RCA
1) Purchased 32 inch RCA From Wal-Mart Model #L32WD22 Serial # H16655901 on Sept.11,2008
2) Nov. 8th, TV. began to turn off and wouldn't turn back on sometimes for hours.
3) Nov. 9th looked up trouble shooting on RCA's web site
Advised to check su...
Entity
THOMSON-RCA
Categories: TVs & VCRs
11, Report:
#416358
Posted Date:
Jan 26 2009
RCA Thomson Faulty TV, Faulty Refurbished replacement, Apparent Design and/Manufacturing Flaw Marietta Georgia
Bought an RCA 42 HDTV (model L42WD22) from Wal-Mart for $998 on March 15, 2008. Has a one-year waranty. It was used lightly, typically less than one hour/day. Screen started going dark in October. Electronics started to burn/smell in early November. Called RCA. They recommended ...
Entity
RCA Thomson
Categories: TVs & VCRs
12, Report:
#410961
Posted Date:
Jan 12 2009
Thomson Consumer Electronics, (parent Company Of RCA). Thomson, won't give me my refund..for the defective unit I returned to them! El Paso Texas
I bought a Rca dvd/vcr recorder from walmart. Sent it back to Thomson, when it became defective while under warranty. So far so good.They sent me a replacement without incident. Now, the repacement unit failed ..withen the remainder of the warranty period. And thats where my tro...
Entity
Thomson Consumer Electronics
Categories: TVs & VCRs
13, Report:
#407851
Posted Date:
Jan 05 2009
RCA - Thomson Consumer Relations Company Lies and will not honor warranty on Flat screen HD TV Indianapolis Indiana
I bought a 42 RCA TV at Walmart in may of 2008,and it worked fine untill it stopped working.We called Thomson Electronics and they gave us a company to call.
We call them, they came out and said the power supply had gone out,and would order 1 and get back with us. Well about a w...
Entity
RCA - Thomson Consumer Relations
Categories: TVs & VCRs
14, Report:
#406397
Posted Date:
Dec 30 2008
RCA/THOMSON, TELEVISION CAN I PLEASE TALK TO A SUPERVISOR??? Marietta, Georgia Internet
Back in February of this year 2008, i purchased a 50in. HDTV/RCA. The television worked great for the first few months and then my t.v. became evil and started turning itself on and off all by itself! The only way to make it stop was to unplug it, but to no avail when you plug it ba...
Entity
RCA/THOMSON(TELEVISION)
Categories: TVs & VCRs
15, Report:
#1033781
Posted Date:
Nov 13 2008
RCA Thomson INC Like others,I should have checked out the product on line for complaints,before buying.I didn't have the Rca television 6 months,called cable co make sure wasnt the problem,it was the TV itself called company,they wanted 137.00$ just to exchange they send letter with fed paper with mark send backonce received¬ damaged we'll send exchange0$ not mentioned Now they want to send back not fixed Marietta Georgia
RCA,what can we say,use to be a great co.I have one that is nearly or maybe more than 20yrs old.So being such a good company name,We decided to stay with RCA,What a joke,like others has reported,a real lemon.I have been working with them for couple of months,or trying to.they want m...
Entity
RCA Thomson INC
Categories: TVs & VCRs
16, Report:
#377614
Posted Date:
Oct 01 2008
Thomson-RCA Thomson-RCA $72 ripoff charge to exchange a useless RCA tv that is still under warranty but they don't repair Marietta Georgia
I bought a RCA model# 20F424T on 2/9/2008.This tv was placed in a bedroom that my grandson stays in when he visits. He has been at my house 5 times since the tv was purchased, and the tv may have 20 hours viewing. Now the tv turns itself off and on by itself even when no one is home...
Entity
Thomson-RCA
Categories: TVs & VCRs
17, Report:
#373402
Posted Date:
Sep 16 2008
Rca Thomson Electronics my rca superradio dissapeared El Paso,socorro Texas
I purchased the radio on 2/08 from Amazon.com.It was a poor performer at best,wityh plenty of reception problems and shorts.The warranty card said to send the radio to Thomson Inc.,product exchange center,11721 B Alameda Ave.,Socorro,Tx.,79927.I UPS the radio to them on7/3/08 and it...
Entity
Rca Thomson Electronics
Categories: Audio & Electronic Retail Stores
18, Report:
#312506
Posted Date:
Sep 15 2008
RCA/THOMSON CONSUMER ELECTRONICS NO BULBS FOR TV! HOW IS THIS POSSIBLE.. Indianapolis Indiana
Purchased RCA Scenium 50-inch DLP HDTV two years ago--one of the selling points of DLP technology is that the picture is powered by a simple bulb, and to replace it costs about $150..AND make no mistake, the picture was brilliant on this tv..but the bulb burned out after a few years...
Entity
RCA/THOMSON CONSUMER ELECTRONICS
Categories: Electronic Manufacturers
19, Report:
#369664
Posted Date:
Sep 04 2008
Thomson - RCA Ripped me off on 37' lcd tv Nationwide
About 8 months max i went out to walmart and bought a 37' rca lcd screen thinking why not cheap price model number L37WD22 well 8 months later i lose analog channels vid1 vid2 and all audio form tv first thing i do is call rca ticket( 30G13 ) they tell me to get the recipt and bring...
Entity
Thomson - RCA
Categories: TVs & VCRs
20, Report:
#359085
Posted Date:
Aug 04 2008
RCA Thomson Electronics Sent my phone in to be replaced, but 2 months and lots of calls nothing El Paso Texas
Sent phone into them to get replaced under warranty, they gave me a case number and after about three weeks nothing, I called them, said the number was the wrong case number and gave me a new one, now they can't find my phone, I asked to return it, they can't find it, ask to speak ...
Entity
RCA Thomson Electronics
Categories: Miscellaneous Electronics
21, Report:
#347812
Posted Date:
Jul 06 2008
Thomson RCA TV WORSE after 3 agents & supervisor Marietta Georgia
I was given a 27 TV earlier this year and didn't have any problems with it until I decided to switch from analog to digital mode on the remote. (Just checking to make sure it would work after 2/09). When I switched, I got a msg that digital signal was low-- and nothing else, but ana...
Entity
Thomson RCA
Categories: TVs & VCRs
22, Report:
#341071
Posted Date:
Jun 17 2008
RCA Thomson Failure to Honor Warranty Marietta Georgia
I bought a 50 RCA projection TV from Wal-Mart for my sister as a gift on October 9, 2007. In April 2008, it began turning itself on and off. On April 3, an RCA authorized service center in Rockledge, FL came to pick up the TV to fix it. It is now June 17, and it has still not bee...
Entity
RCA Thomson
Categories: TVs & VCRs
23, Report:
#340622
Posted Date:
Jun 16 2008
THOMSON-RCA RCA GET'S ME 2 TIMES FOR RCA MODEL R52WH7YX81 HDTV THOMSON INC, P.O. BOX 671988 MARIETTA, GA.30006-0034 GA.
I purchased my Brand New (RCA) in Nov.2007 it failed right out of the box.SO I enlisted the add of a truck and 2 able bodied men to load the TV for me.We headed to (Wal-Mart) where I exchanged it for the same model(BIG mistake).I got the tv home every thing was fine for 6 to 8 week...
Entity
THOMSON-RCA
Categories: TVs & VCRs
24, Report:
#328957
Posted Date:
Apr 26 2008
RCA; Thomson RCA 50HD projection TV broke after only 3 months it has been 2 months I don't have a TV and I am out 1,150.00 Internet
I purchased a RCA 50 HD projection TV from my local Walmart on Nov.17th 2007. On Feb.29, 2008 it quit working. I followed their proceedure to try to get this resolved. The only office to handle this is not in this country and you cannot speak to anyone in this country! my TV was ta...
Entity
RCA; Thomson
Categories: Electronic Manufacturers
25, Report:
#326888
Posted Date:
Apr 19 2008
RCA Thomson Electronics Remote didnt work from the get go RCA cant find my model number in their files claims TV isnt theirs! Marrieta Georgia
I purchased an RCA 42 inch LCD HDTV from Walmart on 2/23/08. The remote control did not work straight out of the box. I called RCA customer service number, which by the way you are calling the Phillipines, told them the problem and they asked for the tv model number. I gave them the...
Entity
RCA Thomson Electronics
Categories: TVs & VCRs