1, Report:
#1510237
Posted Date:
Jul 22 2021
t-mobile tmobile does not value or care about there customers
tmobile does not care about there customers ( those paying for there service)they will lie and hang up on you ( insert laugh by them).they know nothing beyond there script ( sometimes thats all you get script repeated) many of these team of experts are outsourced philipines it seem...
Entity
t-mobile
Categories: Cellular, Cellular Phone Companies, Cellular Provider Fraud
2, Report:
#1354265
Posted Date:
Feb 06 2017
Tmobile T-mobile T-Mobile, Tmobile is sucks Internet
T Mbolie has plans that arent even good, plus the data runs out too fast. The coverage doesnt seem to be what they say it is and its all just lies.I talked to a rep about billing and they trid to bill me early then I got screwed with fees on top of fees, they will not budge an...
Entity
Tmobile
Categories: Cellular Phone Companies
3, Report:
#1346719
Posted Date:
Dec 30 2016
T-Mobile tmobile CROOKS nationwide Nationwide
The nightmare began when I made the mistake of leaving AT&T and making the switch to T-Mobile. It has been an absolute nightmare and has cost me three times the money I paid at AT&T.
I was not able to make most out of state calls so I called T-Mobile and their response was that thes...
Entity
T-Mobile
Categories: Cellular Phone Companies
4, Report:
#1333879
Posted Date:
Oct 19 2016
T-Mobile Tmobile scammed me to sign up with them! orlando Nationwide
I signed up with T-Mobile late June of 2016. I made the switch because I was under my mothers family plan and we ran out of data because it was shared, T-Mobile was more affordable and had unlimited data. I went to the Kirkman location in Orlando, FL and was greeted by Alex, s...
Entity
T-Mobile
Categories: Cellular Phone Companies
5, Report:
#1277738
Posted Date:
Jan 04 2016
T-mobile tmobile 3 hours a month on the phone to solve issues with them Nationwide
3 HOURS A MONTH TO RESOLVE ISSUES WITH THEM. Every month I have to call them and get charges corrected. Customer service people there are by far the most iggnorant people I have every dealt with. You can ask for the customer loyalty department, but about half the time the ag...
Entity
T-mobile
Categories: Cellular Phone Companies
6, Report:
#1243827
Posted Date:
Jul 23 2015
T-Mobile Tmobile Worst Service Ever Chandler, AZ Nationwide
I changed from AT&T to Tmobile only two months prior to this report, and it has been just the worst service I've ever had. The customer service at the Chandler, AZ location was actually very good, but the cell service itself is just awful.
I work in a very populated metropolitan...
Entity
T-Mobile
Categories: Cellular Phone Companies
7, Report:
#1236475
Posted Date:
Jun 18 2015
Tmobile T-mobile Tmobile promises to payoff old phone if switching to Tmobile, COMPLETE LIE. 1. Submit paperwork 2. Wait 8 weeks 3. Denied, need more paperwork 4. Submit paperwork 5. Get back in line and wait 8 weeks 6. Wait 7. Wait.... 8. Conclude your being ripped off flower mound TEXAS (TX)
Couldnt possibly be more frustrated with Tmobile deceptions. Switched to Tmobile from ATT with promise of Tmobile paying off my phone from ATT. I owed $508. After switching, I went to switch2tmoblie.com to request the payoff only to find out it takes MINIMUM of 8 weeks.
Meanwh...
Entity
Tmobile
Categories: Cellular Phone Companies
8, Report:
#1176979
Posted Date:
Sep 15 2014
T-Mobile Tmobile stole 345.81 USD from my checking account United States Nationwide
T-mobile charged my checking account 345.81. USD. I am not an account holder nor have I ever done business with T-mobile. I contacted the general customer service line and they transferred me to the customer service department that handles this type of inquiry. They verified throu...
Entity
T-Mobile
Categories: Questionable Activities
9, Report:
#1169773
Posted Date:
Aug 14 2014
T-Mobile tmobile charging 100 times more than something is worth. Bellevue Washington
I've been a T-Mobile customer since 2008. Recently I had to call abroad using their service. It ended up costing $2.69 per minute. Upon researching more about the country I was calling, I discovered the regulated (by the National Telecom Regulator) prices that are being charged to...
Entity
T-Mobile
Categories: Cellular Phone Companies
10, Report:
#1076861
Posted Date:
Aug 18 2013
T- Mobile TMobile spends more time fighting than pleasing their customers Albuquerque New Mexico
OK, this is a long, unbelievable story I will try to keep as brief as possible.
Been a customer since 2005. In December 2007, bought a My-Touch and insurance. After they did a system software upgrade, the phone was acting all weird. Each time I got a new phone, I had to pay 10.00 ...
Entity
T- Mobile
Categories: Cellular Phone Companies
11, Report:
#1048102
Posted Date:
May 05 2013
T MOBILE tmobile accepted my return box and signed for it and claim they did not get my phones ( LIARS!) fort worth Texas
HI First i posted on tmobile site this and the admin team deleted it , i now posted it again , on tmobile and bbb now here , please read my problem with tmobile ,
I ordered the upgrades 2 iphone 5's(via online support) and decided I wanted the samsung note 2's, I returned the both...
Entity
T MOBILE
Categories: Cellular Phone Companies
12, Report:
#1042056
Posted Date:
Apr 10 2013
T-Mobile TMobile Fraudulant Billing Cycle After Cancellation Internet
My phone service from t-mobile lasted into month 17 of a 2 year contract. My phone didn't last and T-Mobile refused to assist me in replaceing my phone for a working one. I paid my last statement and cancelled my contract.
After my last month of usage and a...
Entity
T-Mobile
Categories: Cellular Phone Companies
13, Report:
#946641
Posted Date:
Sep 26 2012
t mobile tmobile rip off warning, Internet
T Mobile notified me by text that my phone was in roaming and I had the option to cancel my contract without a termination fee. When I called to cancel my service, I was told I would be charge a Cancellation fee of $250.00 and there was NO way to waive the fee. &nbs...
Entity
t mobile
Categories: Telephones
14, Report:
#943335
Posted Date:
Sep 19 2012
T-Mobile tmobile, T Mobile Broke coverage of cellular service but refuses to waive early termination fees on contracts Internet
T-mobile broke their coverage in our area back in February/March of 2012. I started calling in requesting assistance in March and continued to call in asking for help. They replaced my phones, reset my phones, supposedly sent out technicians to test the area, and even bl...
Entity
T-Mobile
Categories: Cellular Phone Companies
15, Report:
#940603
Posted Date:
Sep 13 2012
T-MOBILE TMOBILE RENEWED MY CONTRACTS FOR 2 OF MY PHONES WITHOUT MY APPROVAL Internet, New Mexico
I have a T-mobile account with four active phone numbers. Last year in June 2011, I called t-mobile and inquired about upgrading 2 of my phone lines to data plans (contratcs) with new new phones. We finally set up a data plan that I could best afford.
 ...
Entity
T-MOBILE
Categories: BBB Better Business Bureau
16, Report:
#927478
Posted Date:
Aug 15 2012
T-Mobile tmobile, t-mobile Please stay away from T-Mobile.... A true story - Shame on you!!! Internet, Internet
Please stay away from T-Mobile.... A true story - Shame on
you!!!
This is a true story.
Ok, I know T-Mobile doesnt make the phones but, when you
sign 2 years contract to get the phone cheaper and they tell you the phone has
one year complete warranty, believe me and believ...
Entity
T-Mobile
Categories: Cellular Phone Companies
17, Report:
#908190
Posted Date:
Jul 08 2012
t-mobile tmobile POOR SERVICE IN MANY AREAS. i HAVE VERY POOR SERVICE DROPPED CALLS IN MY NEW HOUSE IN DENVER COLORADO , THESE PEOPLE ASRE TRYING TO FORCE ME TO PAY $200 PER LINE TO GET OUT OF A CONTRACT ON A SERVICE Internet
TMOBILE SOLD ME CELL SERVICE, AND IN MY NEW HOME THE SERVICE IS POOR AND DROPPED CALLS AND NO INTERNET ON THE PHONE.
i TROUBLE SHOOTED THE LINE AND IT IS WELL DOCUMENTED THAT IN GREEN VALLEY RANCH NEAR THE AIRPORT THEY HAVE LITTLE TO NO TOWERS AND SHOTTY SERVICE IN AREAS IN AND AR...
Entity
t-mobile
Categories: Cellular Phone Companies
18, Report:
#884125
Posted Date:
May 17 2012
T-Mobile Tmobile, Internet
My name is Shannon. I was a T-Mobile Customer from September 2011 to March 2012. I cancelled my account on 3/26 due to a change in my T-Mobile contract that I received in my March bill. The notice indicated that my contract was being changed and that I would be limited to the amount...
Entity
T-Mobile
Categories: Cellular Phone Companies
19, Report:
#813425
Posted Date:
Dec 24 2011
T-Mobile TMobile Unethical billing Internet, Internet
Cancelled service with TMobile. I had an agreement for a Corporate discount for many years. Noticed my final bill did not have the corporate discount applied. I spoke to a rep as well as a supervisor and both replied that the corporate discount is not applied towar...
Entity
T-Mobile
Categories: Cellular Phone Companies
20, Report:
#778074
Posted Date:
Nov 02 2011
T-Mobile Tmobile T-Mobile outrageously claims oral, recorded agreement is for training and quality assurance purposes only, Internet
In June, I bought a smartphone and contracted for two years' service over the phone with T-Mobile's telesales department. The call was recorded. The very nice saleslady asked me whether I wanted the phone insurance (from insurer Asurion) and I replied in the affirmative. Before w...
Entity
T-Mobile
Categories: Cellular Phone Companies
21, Report:
#767399
Posted Date:
Aug 20 2011
T-MOBILE TMOBILE = H**L Internet
IF YOU HAVE AN ISSUE WITH THIS DREADFUL, AWFUL, HEARTLESS, RUTHLESS AND VICIOUS SO CALLED COMPANY CALLED T-MOBILE, PLEASE FILE YOUR COMPLAINTS TO THESE AGENCIES, I DID.1.COMPLAIN TO THE FCC REGARDING TMOBILE.2.COMPLAIN TO THE FEDERAL TRADE COMMISSION REGARDING TMOBILE3.WRITE TO...
Entity
T-MOBILE
Categories: Cellular Phone Companies
22, Report:
#758739
Posted Date:
Jul 31 2011
T-Mobile Tmobile, T Mobile, Ended service but billed for entire month. Albuquerque, New Mexico
I ended my service with T-Mobile on 6/24/11 by porting my number over to anther carrier, my billing cycle starting 6/19/11. I recieved a bill for an entire month service not a pro-rated amount for the 5 days of actual service provided.
I called customer service at T...
Entity
T-Mobile
Categories: Cellular Phone Companies
23, Report:
#754370
Posted Date:
Jul 18 2011
T-Mobile tmobile tmob scam rip off bill Albuquerque, New Mexico
I saw an advertisement for 4g tmobile service for 79.99. I had a previous company which I had trouble receiving calls so I thought if I pay for t-mobile I would get better service. Big mistake. First, I had trouble with the phone. I paid for a better phone then the free junky ones t...
Entity
T-Mobile
Categories: Cellular Phone Companies
24, Report:
#675794
Posted Date:
Dec 28 2010
T-Mobile TMobile Thieves! Los Angeles, California
At the end of August 2010, I called TMobile and asked them to change my phone number. I had not been under a contract for a few years and so I asked the representative if changing my phone number would put me into a contract. He said no it would not. I also asked if after my number ...
Entity
T-Mobile
Categories: Cellular Phone Companies
25, Report:
#651968
Posted Date:
Oct 17 2010
T-Mobile Tmobile Lakeside Circle corporate store refuses to honor tmobile 14-day return and exchange policy Sterling Heights, Michigan
This location is a scam, don't bother purchasing phones ON or OFF contract. They have no return policy. According to other tmobile corporate stores, a Tmobile corporate store is suppose to honor the 14Day return and exchange policy for off- contract phones. I am having se...
Entity
T-Mobile
Categories: Cellular Phone Companies