- Report: #1277738
Complaint Review: T-mobile - Nationwide
Reported By:
You have to of messed up for me to be on here -
Palm Harbor, Florida, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
T-mobile
Nationwide, USA
Web:
tmobile.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
T-mobile tmobile 3 hours a month on the phone to solve issues with them Nationwide
3 HOURS A MONTH TO RESOLVE ISSUES WITH THEM. Every month I have to call them and get charges corrected. Customer service people there are by far the most iggnorant people I have every dealt with. You can ask for the customer loyalty department, but about half the time the agent will pass you over to someone sitting next to them. If you challenge the rep on a charge and try to get explantion they will pretend the connection is bad and say, I'm sorry i can't hear you, please call back. SERIOUSLY, SO YOU DON'T HAVE MY NUMBER TO RESPECTFULLY CALL ME BACK?? I would NEVER suggest to go with them. I have 4 phones and tablet data line, I would much rarther take my business somewhere else.
