- Report: #1480695
Complaint Review: Allegiant Air - Las Vegas NV
Reported By:
Fed up with airlines -
San Jose, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Allegiant Air
Las Vegas, NV, United States
Phone:
(702)505-8888
Web:
allegiantair.com
Categories:
Business Rating:
(0)
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Allegiant Air Incomplete advertising/Poor Customer Service Las Vegas NV
On the multiple Allegiant airline flights I have been on, are cards advertising their credit card and 17,500 bonus air miles. Later when I got the credit card and the bonus miles, there was only 15,000. After multiple times attempting to get ahold of Allegiant (they must have only a couple people handling the calls, as I've spent minimum 45 min in the queue, every time I've called) I was told that it had to be from special applications offered in flight to get the 17,500.
NO OFFERS HAVE EVER BEEN MADE BY THE CREW IN FLIGHT, on any of the flights I've flown, to which the condescending customer service rep, 'Jennifer' only reponded that the ad was In Flight; however no other information was given to customers, no announcements, nothing. Jennifer offered to contact BofA regarding my complaint but then again in a condescending manner, informed me that this would probably go no where.
Allegiant Airlines is already a super cheap airline that charges for every & anything possible; being condescending to customers and argumentative just adds to their cheap image. Be wary of any dealings with this airline as if you by chance need to contact their customer service, you'll spend give or take an hour in their call queue and receive little to no help from a condescending rep.
