Bold Cars in Alhambra California is shady, scammy with various illegal practices. Sergio who is in charge there is very unstable and verbally abusive.
He first tried to scam over more than a thousand by making claims there are mechanics issues. After being told to do one thing to make the issue go away which would cost much less, he immediately told the customer to take car somewhere else - apparently the deal is not so lucrative or worthy any more and to his disappointment he can’t scam out of here. Plus you can see how unstable he is and his business practice.
Then when the customer noticed some body damages to the car, someone who was in charge while he was not there has done the right thing professionally by offering to allow customer to see the videos.
But when Sergio came in, he tried to intimidate the customer by making threats that he won’t show the videos and customer has to pick up the car right away or he will illegally charge customer fees for storage, he said he will make the unlawful charges anyway in front of the police despite being told it is illegal per the words of attorney.
He is aggressive and verbally assaulting till the police came in. Overall his unstable, violent behaviors representing Bold Cars and his illegal scams, questionable practice are unacceptable and therefore shall be reported. This is the risk you will run into dealing with Bold Cars. They are shady, scammy and hostile with a lack of accountability.