Are you aware that your products are being sold on Bonanza.com? The Sellers are using your official images but when we receive the order, we get counterfeit items. When I complained to Bonanza, they said that they will not do anything unless the company itself files a complaint.
I made some online research, and it seems that Bonanza.com is very lenient with Sellers selling fake products, as long as they get their share of the sale they seem to be OK with it. Their many complaints about them were filled with various agencies and even the BBB.
This is not acceptable and it is a shame how Bonanza handles the complaints from Buyers, they let us do all the work they should be doing to prevent the unauthorized sales of counterfeit products. It seems it OK with them if they also profit from these sales.
You can reach Bonanza.com by writing to Bill Harding President and Shelly Brewer at: [email protected]. By the way, I contacted Chanel because their products were also counterfeit and Chanel took immediate action and sent me a gift certificate. (I do not want that). I just want this type of sales on Bonanza to stop.
Let us know how it goes but do not tell them who we are
Thank you,
DOC