I canceled my membership in July of 2121 while I was relocating from HI to Savannah, GA. They continued to bill me $36 from August 2021 to August 2022. When I noticed that they were still charging me.
I called them and was told that although I have not used their Akron facility since July of 2021 they would only refund me 3 months of 12 months they kept billing me. I did receive the three months refund but they still owe me $324.