The radio segment had at least 1 hour per week where this company claims to be ready to process loans on a more sincere level. I felt as if the person I spoke to had one goal, and it was to pull the credit report.
This felt like another Loan Mill where the rep on the phone is borderline unethical and ametuer. This did not make me feel comfortable.
The customer service agent did contact me quickly, so that is good but his solution seemed more concerned about processing a personnel problem with their HR than just restarting my relationship with the company.
Something felt fishy to me and so i want to warn others.