- Report: #1480879
Complaint Review: Newegg -
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Author Confirmed
Why?
Newegg
United States
Phone:
(800) 390-1119
Web:
newegg.com
Categories:
Business Rating:
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Newegg Business partner Micomp. Sold me a refurbished computer that was defective
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I ordered a Dell PC in January 2019 and it stopped working in April 2019. Newegg would not allow me to return it or get a refund and referred me to the company they got it from, Micomp. I contacted Micomp by email, who seemed willing to fix my problem. However, after sending me multiple parts to replace and 2 hard drives, the computer still does not detect a hard drive and is unusable.
Last week Micomp told me they would replace the computer and I agreed. On the subsequent Saturday, I tried emailing them again and my emails were rejected. When I called Micomp, I was hung up on. Please someone start a lawsuit against these companies, they are not doing businesss in good faith. Newegg doesn't even have a physical address and the Micomp website is listed as not existing anymore.
