- Report: #1493128
Complaint Review: PENN TOYOTA - GREENVALE NY
-
Author Confirmed
Why?
PENN TOYOTA
2400 NORTHERN BLVD GREENVALE, 11548 NY, United States
Phone:
516-621-8600
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
PENN TOYOTA BAIT AND SWITCH, FINANCE TRICKERY, EXCESSIVE NON MANDATORY FEES , RUDE GREENVALE NY
BAIT AND SWITCH, EXCESSSIVE NON MANDATORY FEES ADDED IN AFTER THE BUYING AGREEMENT, HIT ME WITH 10000$ PUT ON TOP OF THE PRICE, BEACUSE THE FINANCE MAN NOR ONLY BECAME VISIBLY ANGRY WHEN AFETR HE HAD BEEN PUSHING UNWANTED WARRANTIES DOWN MY THROAT , AND I SAID,
ENOUGH, I AM NOT INTERESTED, HE CONTINUED WITH VERY QUESTIONABLE FIGURES
ADDING IN NUMBERS, I NEVER AGREED TO, I FINALLY TOOK A GOOD LOOK AT THIS "FINANCE" PAPERWORK, AND ASKED IF I CAN JUST PAY IT ALL UPFRONT, THEY CHANGED THE PRICE?
IT IS NOW 1,000$ MORE AND IM BEING CHARGED FOR GAS? AFTER, I HAD POINTED IT OUT
AND I WAS TOLD IT WOULD BE REMOVED, THE FINANCE PERSON"NICK" ,EVEN WENT SO FAR AS TO
SAY.... " YOU ARE NOT BEI G CHARGED FOR GAS, IT JUST PRINTED OUT ON THE WRONG LINE"
WHICH,WAS A LIE.
PRIOR TO BUYING THE VEHICLE, IT IS A 2010 MODEL, THE CAR FAX STATED THERE WERE SEVERAL RECALLS, THAT WERE NEVER FIXED.
PRIOR TO THE PURCHASE, I HAD MADE IT A POINT TO SPEAK WITHA MANAGER ABOUT THE RECALLS,
I WAS TOLD BY A MANAGER, I WOULD HAVE THE DOCUMENTATION PROVIDED TO ME,
THIS DOCUMENTATION, WAS NEVER PROVIDED.
I HAVE CONTACTED THE GENERAL MANAGER, WHO WAS VERY DEFENSIVE, STILL , HAS YET TO EVEN ADDRESS THE RECALL ISSUE, I LITERALLY, WENT TO THE DEALERSHIP, TO BUY THE CAR, I THOUGHT AFTER LEAVING A DEPOSIT AND GETTING THE BALL ROLLING ON MY END, WITH MY INSURANCE, DMV,PLATES, THE DOCUMENTATION OF RECALLS SATISFIED, I THOUGHT IT WOULD BE SIMPLISTIC, I THOUGHT BEING A WOMEN, WALKING INTO A DEALERSHIP WOULD BE NORMAL. I WAS HAVING JOINT REPLACEMENT THE VERY NEXT MORNING, THEY TIED ME UP AT THAT DEALERSHIP FOR FIVE HOURS!
I LITERALLY DROVE IT HOME AND HAVE BEEN LAID UP EVER SINCE, I HAVE NOT DRIVEN THIS ONCE.
THIS IS DISGUSTING.
SOMETHING STINKS HERE....
1 Updates & Rebuttals
coast
United StatesQuestion
#2Consumer Comment
Sat, March 21, 2020
Were the add-ons and warranty added before or after you signed the purchase agreement?
