- Report: #1484853
Complaint Review: Premium Seats USA -
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Author Confirmed
Why?
Premium Seats USA
United States
Web:
https://www.premiumseatsusa.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Premium Seats USA Repeatably told me that there would be no problem with tickets. I did have a problem.
I called to confirm that the tickets on my phone would be easy to use and was told there's no problem. I was told numerous times that there would be no issue. Got to the game and was removed from my seats by the stadium staff and taken to an office. After much confusion about the tickets and us missing two innings of the game the situation was rectified.
I called a few days later due to the fact Premium Seats advertizes that customer satisfaction is guaranteed. I complained that I missed 20% of the game and was terribly incomveinced. They refused any type refund or compensation, I was told management would contact me. Well, have not heard a word from Premium Seats. I would never purchase anything from them again and would advise anyone to stay away from Premium Seats.
