- Report: #1513546
Complaint Review: seller musiciansfriend on eBay -
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Author Not Confirmed
Why?
seller musiciansfriend on eBay
United States
Web:
https://www.ebay.com/usr/musiciansfriend?_trksid=p2047675.l2559
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seller musiciansfriend on eBay I was sold an unplayable instrument which they refuse to exchange
I purchased the following item from eBay seller musiciansfriend:
Rogue RM100F F-style Mandolin Sunburst
When I took it out of the box, I discovered that it was unplayable. The action (height of strings from the fingerboard) was ridiculously high, and it couldn't be adjusted since the saddle was already all the way down.
I called them and told them about the problem, and the person who took the call was very rude and refused to help.
I then called the number for the Musicians Friend website, but they told me that they couldn't help me with eBay orders, and that I would have to speak with the nasty person I had already spoken to.
I then called Guitar Center, since they are the parent company of both of the Musicians Friend companies (although the first person I spoke with lied and denied that fact). They also referred me to the first person.
In short, I am out $120 with a useless instrument.
NEVER buy anything from these people.
